Tip & How-To about KitchenAid 36 in. KECC568 Electric Cooktop

Fault Codes Kitchen Aid cooktop

F03 One or more eyes permanently pressed. Recommend that the glas be cleaned and all objects removed.
Unplug the unit for one minute the plug back in if the error still remains after returning power then you will need to replace the touch control module.

F12 Electronic board and touch module communication error.Unplug the unit for a couple of minutes.Restore the power if the error return then you will need to replace the board connection cable between the touch control module and electronic control. if the error remains replac ethe electronic control board. If the error comes back again replace the the touch pad.

F13 Internal CPU checksum error.Recommend you replace the touch control module.

F22 Key sensitivity problem.Turn power off to unit for a few minutes,if the error returns after power is restored replace the touch control module

F36 Temperature probe hardware error.Recommend that you replace the touch control module.

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2 Answers

All the ignitors simultaneously popping unless unplugged

Usually this is from moisture getting into a spark ignitor switch, which is located under your burner knobs. A pan boiling over, someone cleaning your cooktop and using a sprayer, too much water on a sponge, very high humidity, can all get moisture into a switch. Recommend you unplug your cooktop for a few days and see if your switch dries out. Plug it back in an see if it works properly again. If it doesn't then you will have to replace one, or all of the switches, depending if they come seperately or in a set. This entails removing the top of the cooktop, which can be very difficult if not impossible in some cases. Heat and corrosion go together, so in just a few years the screws or nuts that hold the burners down onto the cooktop are so corroded that you cannot remove them without chiseling the nuts off or drilling out the screws, which then damages the burner bodies underneath. Can make it unrepairable in some cases. Drying the unit out works about 80% of the time. Good Luck, Appliance Specialists

Dec 22, 2009 | Whirlpool GLT3615 Gas Cooktop

1 Answer

the lock light is blinking, the door is locked, everything is turned off, and the temperature is definetely below 490. We cannot get the door to open. I have a E36DF76EPS model


Thanks for using FixYa. The locking of the oven is a safety measure while self clean function is activated. Once the oven has completed the cycle & has cooled down, then it will reset the door lock.

If a self clean oven door lock fails to open after the self clean cycle and sufficient cooling time has elapsed (approximately 1 hour), there are several things you can try.
  1. Unplug the unit or shut off the circuit breaker for 5 minutes. Plug the unit back in or turn on the circuit breaker. Set the clock and gently try moving the door lock lever (is so equipped) or opening the door.
  2. Set the self-clean cycle again and only allow it to work for 15 minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try moving the door lock lever (is so equipped) or opening the door.
If these procedures fail to correct the condition or you were not using the self clean cycle, then, the lock must usually be accessed and moved manually to open the door—

In order to open the door you have to open the control panel and remove the door lock.

Remove the three screws from the bottom of the control panel. You'll heed a 1/4" open wrench. Pull the bottom of the control panel toward yourself and push it up to release from the upper tabs.
The door lock is secured by the three screws.

Please do rate the solution and revert for further assistance.



Nov 26, 2009 | Cooktops

1 Answer

Gas hob is permanently igniting

hi gud day,try to clean the area of knobs by using vacium,remove all the knobs firts then clean it,unplug the unit before u clean.

tnx gerbee

May 19, 2009 | De Dietrich DTG775X Gas Hob 22 in. Cooktop

1 Answer

Downdraft vent unit is stuck halfway.

You'll have to remove it and manually reverse the drive gear. Hopefully, it didn't get stripped.

May 07, 2009 | Thermador SGS36GS Gas Cooktop

1 Answer

Ingiters don't work - all burners

Unplug cook top. remove drip pan with screwdriver. Use hair dryer to completely dry area that might have gotten wet during cleaning. This may take five minutes. Put unit back together and plug in cook top.

Apr 27, 2008 | GE 30 in. JGP337 Gas Cooktop

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