Tip & How-To about Hawking Contex HAWK-EYE Cx Scanner
Never apply solution directly on the scanner glass. If you find that the glass is dirty or has a slight dust or smoke film underneath and on the inside, do not unscrew the lid and try to clean it from inside. It's always advisable to call an authorized service center.
Never use abrasives, isopropyl alcohol, benzene, acetone etc on the scanner glass, as this will streak and cloud the glass, and can Even cause damage.
Never place your scanner near heating vents or windows, or other locations where moisture might affect its functioning. Also remember: If you are moving the scanner from one place to another, make sure that the transportation lock is enabled, as this prevents the CCD array mechanism from moving. Push down the lock, which is located at the back of the scanner. Remember to unlock the scanner before you attempt to operate it, or you may end up damaging it.
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