Tip & How-To about Cell Phones

Tips blackberry:Start in Safe Mode

If you install another application on your BlackBerry Torre stops, you may need to start in Safe mode fracture. This something extra off you have installed to be able to access the screen to repair or remove the incorrect application of the measures. To start your tour of BlackBerry in safe mode, run the following:

  • Take the battery out of the device.
  • Replace the battery in the device.
  • While rebooting, press and hold the Escape key (the one with the arrow).
  • A screen will appear telling you that you are in Safe Mode. Click OK and correct the problem.

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2 Answers

blackberry 8520 curve was reset app 523 error what i do


Connect to the Desktop Manager. If your device still having problems. Wipe it with BBSAK. Then insatll software from Loader application.

May 04, 2011 | RIM BlackBerry Curve 8520 Smartphone

1 Answer

error 523


Take it to a dealer if you are not 100% OK doing the following:

The error is caused by an installed application failing and damaging the BlackBerry Operating system in the process. The fix is to simply erase and reinstall the operating system to your phone. This sounds difficult but isn't too hard in practice. It's something you can do yourself on your home PC using BlackBerry Desktop Manager. If you don't feel confident in doing this yourself then you can take it to a BlackBerry repair centre and they'll carry the repair out for you, but you might have to wait a couple of weeks for them to do it and if you're out of warranty you'll probably have to pay for it.

In most cases, the 12 steps listed below should get your handset working again & the process is exactly the same if you want to upgrade your firmware to a newer version. Before you start though I'd recommend that you check the following:

The battery in your BlackBerry handset is fully charged.

*Internet Explorer is needed to download latest version of BlackBerry Firmware. BlackBerry Desktop Manager isn't an essential part of the process, but it will make managing your device a lot easier.

Once you've downloaded and installed the latest versions, it's time to start updating your phone. You'll need to be patient though, as this isn't the fastest process in the world and it will take some time to erase everything and then reinstall the software. When I ran through it for this post it took around 45 minutes on a BlackBerry Curve 8310 upgrading to 4.5.0.163 on a PC running Windows XP SP3.

To be on the safe side, I'd close any other applications on your computer and go make yourself a coffee while you wait for the update to finish.

It's extremely important that once you start this process you don't disconnect your BlackBerry from your computer or switch your computer off until the update has completed and you're told it is safe to do so by the update application.


update-blackberry-firmware-step-1.jpg



6. If you're asked for a password, type in your BlackBerry password and click Next.
7. The Device Application Selection screen appears. Select the applications to be loaded onto your BlackBerry smartphone.


update-blackberry-firmware-step-2.jpg
Update BlackBerry Firmware - Select Applications to Install

8.If the Device Backup screen appears, choose whether or not to automatically back up the BlackBerry smartphone. Click Next.

9.Click Next. The 'Completing the Application Wizard' screen will appear and display all the software that will be loaded to your BlackBerry smartphone.

10.Click the Advanced button and make sure that Erase all application data and Erase all currently installed applications are both selected. Note: If the Application Loader is not able to access all of the BlackBerry smartphone data, then both Erase all application data and Erase all currently installed applications will be grayed out.


update-blackberry-firmware-step-3.jpg
Update BlackBerry Firmware - Check 'Erase all' boxes


11.Click Next, You'll be asked if you want to be notified of future updates, enter your email address and then click Next again.

12.Click Finish. The BlackBerry firmware will now be updated on your BlackBerry. You'll need to be patient though as this will take around 45 minutes to complete - maybe longer.

update-blackberry-firmware-step-4.jpg
Update BlackBerry Firmware - Software will take around 45 minutes to udpate

13.That's it - All done. Once you see the update successful screen it is safe to disconnect your phone from your computer.



update-blackberry-firmware-step-5.jpg
Update BlackBerry Firmware - Update Complete


If you get any error messages at any point, you may need to start the process again. If you try 3 times and it still won't work, you'll need to take your handset to your nearest repair centre or contact BlackBerry for help.

Jan 12, 2011 | RIM BlackBerry Curve 8520 Smartphone

1 Answer

HTC phone in safe mode, can this be fixed


Hi, When you're done troubleshooting problems with your HTC Hero in Safe Mode,
you will need to go through steps to boot it regularly and remove it from Safe Mode.

To do so, turn off the phone. Then while its off, hold the Menu and Power until the phone boots. The Hero should then no longer be in Safe Mode

Start the phone and uninstall apps in safe mode

If your phone keeps restarting, or it starts up but does not display the Home screen, a recently installed application may be causing the issue.

When this happens, try starting up your phone in safe mode. In this mode, your phone does not run any third-party applications. Safe mode allows you to start up your phone successfully so you can uninstall any applications that you have recently installed or which may be stopping your phone from starting up correctly.

To start up your phone in safe mode, press the END CALL/POWER button and hold the MENU button until your phone restarts and displays the Home Screen. You will see "Safe mode" displayed at the bottom-left side of your phone screen. When your phone is in safe mode, follow the same steps in Removing installed apps to uninstall the third-party applications.

After you finish uninstalling the applications, restart your phone and check if the issue is resolved.

Hope it helped.

Thanks for using fixya....

Jan 10, 2011 | HTC Droid Eris by

1 Answer

I was downloading an update to my color id app and my Blackberry Tour was rebooting when my screen froze when the app was asking permission to access phone info. Now my screen is frozen and I can't get it to go away even with a hard reset.


I had the same problem and went searching online for a solution. You need to start your blackberry on safe mode and uninstall the application.

To boot up your BlackBerry Tour in Safe Mode, perform the following steps:
1. Take the battery out of the device.
2. Place the battery back in the device.
3. While restarting, press and hold the Escape key (the one with the arrow).
4. A screen will appear telling you that you are in Safe Mode. Select OK and troubleshoot the issue.

There are different versions of how long you have to hold the Escape key while the phone is restarting, so I just held it through the whole boot up time. It took a few minutes, but it's worth it.

Oct 26, 2010 | RIM BlackBerry? Tour 9630 Smartphone

2 Answers

I have a BB 8830 World phone and get a JVM Error 513 message. How can it be reset?


This error occurs because all of the data and applications on the BlackBerry smartphone have been deleted.
The BlackBerry Device Software must be reloaded on to the BlackBerry smartphone.

To reload the BlackBerry Device Software you need the complete the following steps:
Before proceeding, make sure that the latest version of BlackBerry Device Software is installed on the desktop computer by completing the following steps:
To perform a clean installation of the BlackBerry Device Software using BlackBerry Desktop Manager 4.5 to 5.0, perform the following steps:
  1. Open BlackBerry Desktop Manager.
  2. Click Help.
  3. Select About Desktop Manager.
  4. Click the Device Software tab.
  5. Verify that the BlackBerry Device Software displayed is the latest version currently available from the wireless service provider.
The following procedure will delete either all data, or all data and applications on the BlackBerry smartphone. Back up the BlackBerry smartphone data before proceeding.
  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click Application Loader.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and click OK.
  5. Select the check boxes next to the names of the applications to be loaded, and then click Next.
  6. Click Settings, and then select the check boxes beside Delete all application data and Erase all currently installed applications.
  7. Clear the check box next to Backup up device data automatically during the installation process.
  8. Click Ok > Next > Finish.
  9. When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager.
To perform a clean installation of the BlackBerry Device Software using BlackBerry Desktop Manager 4.1 to 4.3, complete the steps 1-5 above and then proceed with the following:
  1. Click Advanced , and then select the check boxes beside Erase all application data and Erase all currently installed applications
  2. Click Next.
  3. Select the check box next to Do not automatically backup the application data during the loading process (if prompted).
  4. Clear the check box next to Backup and restore applications installed wirelessly (if prompted).
  5. Click Next > Finish.

Nov 10, 2009 | RIM BlackBerry 8800

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