Tip & How-To about Watches
Can't get a heart rate to show on your heart rate monitor? If there are no other issues with the watch, then most likely what you are experiencing is an issue with the Heart Rate Strap.
It is very common for all brands of heart rate monitors to have issues with measurement.
The #1 reason is poor contact with the strap and your skin. - Make sure the contacts are wet and touching the skin with good contact.
#2 reason - Weak battery, may need to replace.
#3 reason - Sensors on strap have salt build up from sweat - Clean the strap and contacts with soap and water, if deep cleaning is neccessary use a q-tip and some rubbing alcohol.
#4 reason - Strap is too low on the body, raise as high on the chest as possible to just under the breasts. Strap too low will cause a weak signal.
If none of these seem to help, then you should contact an authorized repair center or the customer service for your brand, and see about possible repair or exchange/ return.
Posted by Coachphil on
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