- Verify that you have an active Internet connection, because
you may need to download new versions of the iTunes and iPod Software.
- Download and install the latest version of iTunes if
- Open iTunes. Connect your iPod to your computer using the
USB or FireWire cable that came with your iPod.
- After a few moments, your iPod will appear in the Source
panel in iTunes.
- Select your iPod in the Source panel. You will see
information about your iPod appear in the Summary tab of the main iTunes
- Click Restore.
- If you are using a Mac, you will be asked to enter an
administrator's name and password.
- A progress bar will appear on the computer screen,
indicating that stage one of the restore process has begun. When this stage is
done, iTunes will present one of two messages with instructions specific to the
iPod model you are restoring.
- Disconnect iPod and connect it to iPod Power Adapter
(typically applies to older iPod models).
- Leave iPod connected to computer to complete restore
(typically applies newer iPod models).
- During stage two of the restore process, the iPod displays
an Apple logo as well as a progress bar at the bottom of the display. It is
critical that the iPod remain connected to the computer or iPod power adapter
during this stage.
- Note: The progress bar may be difficult to see, because the
backlight on the iPod display may be off.
- After stage two of the restore process is complete, the
iTunes Setup Assistant window will appear. It will ask you to name your iPod
and choose your syncing preferences, as it did when you connected your iPod for
the first time.
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