Tip & How-To about Office Equipment & Supplies

Paper Pick up problem

All printers are bound to encounter a paper jam.

There are rollers to pick up paper and roll it to print head and by time dust from environment and paper coats those rollers and applied pressure makes it slide. The same dust also clog paper sensors so printer thinks it got either no paper or paper jam.

Another reason for jams are foreign objects (paper clips, food, etc..)

Please note that all procedures mentioned here are to be done while printer is off and don't forget that laser printers use heat so be careful while touching printer objects.

For any reason, if you're hands are contaminated with ink or toner, clean them well.

Follow manufacturer instructions regarding both paper type and maximum paper capacity for the tray.
By Turning printer off, open or remove paper tray and/or printer door to access toner or cartridge and remove any visible foreign objects (remove toner cartridge in lasers). Don't forget that if paper is visible in one piece,
pull it slowly with both hands on the corners.

In case of paper out message and no visible paper, it's time to clean paper sensor(s) by blowing some air from a pressurised source.

On the other hand, you may clean paper rollers with a slightly damped lint free cloth by rubbing. This procedure may solve paper pick up problems.

If all of this didn't work for you, perhaps its time to contact service.

Good luck and happy printing.

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1 Answer

when I put the paper in the printer and it starts to print I get a paper jam. what am i doing wrong

This is sort of scenario could be caused by dust inside the printer. Dust prevents the rollers from having a firm grip on the paper while picking paper. When one roller has a firm grip and rolls the paper well while the other doesn't, jam/crumpling results or sometimes paper goes in at an angle. So I will suggest you get a long handle brush and try to reach as far inside the printer as possible and brush (from the back and front; if you have a blower please use it as well). This, if properly done should do it. Brush especially the rollers etc.

Good luck and God bless!

Feb 11, 2011 | Canon PIXMA MP210 Photo All-In-One Printer

1 Answer

I can't get my brother printer to print photos Keeps saying paper jam even though no paper jam

One of the main causes for paper jams is the presence of dirt, dust, or debris in your toner cartridge. The paper coming into the cartridge would get stuck. So clean your printer regularly. Remove the dust from the printer. Also find out whether any jams occurred in the sensor hole in the upper part of the rotating drum. Do not touch the roller while cleaning. If the oil in your body gets into the roller, the printing media cannot roll over it properly and you can't get rid of the printer problem.

Sep 23, 2010 | Brother MFC-685cw InkJet Printer

4 Answers

Paper jam

take out all the paper from the loading tray, and press down on the inside of the tray 4 or 5 times, and put a sheet back in. There seems to be a physical irregularity with all 2300DL printers that causes this problem

Sep 19, 2008 | Konica Minolta magicolor 2300DL Laser...

1 Answer

HP C3180 all in one printer won't realign


We've encountered several problem like this. Hope this gives an idea; I understand the cartridge will not moved back to park tray or flash ink tray back and forth because the return pick-up guide were not properly placed into each original position. It will block the ink tray moving back and forth. You can roll back the roller into the original place by removing the back cover if it has, then turn the pick-up roller slowly allowing the roller to turn and backed to its original position. Removed also remains of jammed paper pieces.

Best regards,
Rosener Guyano

Nov 29, 2007 | HP Photosmart C3180 All-In-One InkJet...

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