Tip & How-To about Audio Players & Recorders

How to reset different models/version of San Disk players

Hi,

Learn how to reset the your various San Disk models;

Resetting a Sansa Fuze+, Clip+, c200, e200, or e200R player:

1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.


Resetting a Sansa View, Fuze, or Clip player:

1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly.

Resetting a Sansa Express player:

NOTE: The device can be either ON of OFF.

1. Press-and-hold the Volume Up (+) and Select buttons simultaneously for approximately 20 seconds.
2. Release the buttons.

Good luck.

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1 Answer

when i turn on my sansa e260 and show the sandisk logo, it restart showing the logo over and over without going to the main menu, how do i fix it ?


Hi, welcome to fixya!

You need to reset your sansa for it to be in order again.

Learn how to reset the your various San Disk models;

Resetting a Sansa Fuze+, Clip+, c200, e200, or e200R player:

1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.


Resetting a Sansa View, Fuze, or Clip player:

1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly.

Resetting a Sansa Express player:

NOTE: The device can be either ON of OFF.

1. Press-and-hold the Volume Up (+) and Select buttons simultaneously for approximately 20 seconds.
2. Release the buttons.

If resetting doesn't solve the problem, please let me know for more assistance.

Good luck.

Nov 03, 2011 | SanDisk Sansa e260 MP3 Player

1 Answer

why won't my computer recognize my sandisk player.....i just plugged in the usb cable directly in the computer....but it's not being recognized.


Hello,

For the Sans e260, see the e200 series support site on "not recognized":
http://kb.sandisk.com/app/answers/detail/a_id/266/kw/recognize/r_id/101834

Solution 1 RESETTING THE DEVICE
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.

NOTE: Resetting will turn the player off while it is frozen.



When RESETTING the player did NOT help

Solution 2
GOING TO MSC or RECOVERY MODE and next UPDATE FIRMWARE

STEP 1 GOING TO MSC MODE or RECOVERY MODE
For e200v1/e200R (Recovery mode only): Connecting in Recovery mode
For e200v2 (Force MSC mode only): Enabling MSC mode

Check your firmware, see the differences on next link:
http://kb.sandisk.com/app/answers/detail/a_id/193/related/1/session/L2F2LzEvc2lkL0NqNGJpNVBq

STEP 2 FIRMWARE REINSTALLATION OR UPDATE
ALL DATA ON THE PLAYER will be ERASED !

Method 1: Automatic, using the Sansa Firmware Updater

Method 2: Manual, downloading firmware from the Sansa Forum
For e200 series version 1 and 2 to the Forum e200 thread
For e200 series version Rhapsody to the Forum e200R thread

Need more help ? Just post a comment.



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Dec 10, 2009 | SanDisk Sansa e260 MP3 Player

2 Answers

Sansa e260 will not power up


Okay what you do for this is hold down the power button for 20-25 seconds or so. This will reset your Sansa e260 and then it will power up like normal. I have had this problem before. If that doesn't work then I don't know what will.

Feb 02, 2009 | SanDisk Sansa e260 MP3 Player

2 Answers

my sansa e280 mp3 player stopped working i dnt knw y


Hi,

I'm unable to assume the exact problem with your mp3 player as you've bluntly said that the device is not working. Try the following steps and that should work. If not let me know:

  SOLUTION 1 - Reset the device 
Resetting the Sansa View/Fuze 
Resetting the e200/c200 series
SOLUTION 2
 - Reload and update to the latest firmware
STEP 1 - Enable MSC or Recovery mode 
Enable MSC mode on e200v2 / c200v2 / Fuze 
Force Recovery mode on e200v1 / c200v1 / e200R / View 

STEP 2 - Update to the latest firmware 
You may need to upload the firmware manually, there are instructions on the links below on how to manually update your firmware 
Sansa Fuze firmware update 
Sansa View firmware update 
Sansa e200 series firmware update 
Sansa c200 series firmware update 

Hi, 
1. Make sure you Windows Media Player 11 (Goto Help --> About WMP --> v??)
 2. If you do not have it, install it from this location: http://www.microsoft.com/mediaplayer   3. Change the Mode on Device: Go into Menu --> Settings --> USB Mode:Auto Detect/MTP/MSC   4. Select MSC and it should work. If it does not try Powercycling your device (turn it off and then turn it on).  5. Try other modes as well. 

Keep the device in AutoDetect Mode and follow the instructions below:

i. Connect your Device
ii. Right click on My Computer and select Manage
iii. Select Device Manager
iv. At the right hand side look out for Portable devices and click on the + symbol to display your device
v. Right Click on the device and select Update Drivers
vi. Select 'No, not at this time' and click Next
vii. Select 'Install from a list or specific location' and then click Next
viii. Select 'Don't search, I'll choose the driver to install' and then click Next
ix. Select 'MTP Device' and then click Next. This should install the device and then should be ready for use

Jan 31, 2009 | SanDisk Sansa e260 MP3 Player

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