Tip & How-To about Whirlpool Duet GHW9150P Front Load Washer

F11 Error on Whirpool Duet & Kenmore Elite Front Loading Washers

This advice is for Kenmore Elite and Whirlpool Duet FRONT LOADING washing machines displaying the “F11” error code.

"F11" is a Serial Communications error between the Central Control Unit (CCU) and Motor Control Unit (MCU). The CCU is the main computer for the washer and is located directly behind the wash tub. The MCU is the Drive Motor Control board and is located in the rear of the washer adjacent to the Drive Motor on the left-hand side (facing from the rear with the back panel removed). The wiring harness can also cause the error, but it is not as common a problem.

Whirlpool is the manufacturer of both model washers and recommends the following troubleshooting advice. Remove the top panel of the washer by removing the three screws holding it in place in the rear. Once the screws are removed, the panel slides back, then off. Remove the rear panel of the washer for access to the drive motor and MCU. Now check the following:

- Check the wire harness connections between the CCU, the MCU and Drive Motor. Make sure all connections are attached and making good contact. Check for any broken wires or connector pins.
- Check the Drive Motor to see if it free spins and that the belt is still attached and not slipping. If the motor is seized, replace it. If the belt is broken or worn, replace it as well.
- Check the MCU. Connector 1 is the Serial Communications Link between the MCU and CCU. Connector 2 is the connector to the drive motor. Resistance checks across pins 1, 2, & 3 are the motor windings. Connector 3 is the power supply - 120VAC should be read across pins 1 and 2 with the door in the locked position. NOTE: The connectors are read 1, 2, and 3 from the bottom to the top with the MCU installed.
- Check the CCU. Verify connectors 7 and 11 are properly installed. Facing from the front of the washer, connector 7 is the 4th connector from the RIGHT along the front. This is MCU Power. Connector 11 is the Serial Communications link from the CCU to the MCU and is located along the left hand side of the CCU (the connectors are numbered 11 through 14 back to front).
- Check the Drive Motor. Remove the connector and perform resistance checks on the motor connector pins. Readings across pins 1 to 2, 2 to 3 and 1 to 3 should read 6 ohms.

In most cases this is an indication of a failed CCU. This is an easy repair that the average do-it-yourselfer can accomplish on their own. If the washer is still under a warranty, parts and labor would be covered. With no warranty, a replacement parts will vary in price depending on where you get them. There are several good websites available that you can order parts on line and have shipped directly to you. If require assistance in locating parts, or need further assistance please refer to my profile and use the “Ask Me” feature for a quicker response to any of your questions.
http://www.fixya.com/users/jsrock516

NOTE: Remove all the connectors from the CCU ONE AT A TIME and reconnect to see if the error code goes away BEFORE you decide to purchase a new one. It is not common, but sometimes a flaky connection can generate error codes.

I hope this information is helpful.

Posted by on

Whirlpool Duet GHW9150P Front Load Washer Logo

Related Questions:

2 Answers

WHAT MEANS ERROR CODE FOR MY DRYER MACHINE F11?


Communications error.

  • Troubleshooting and Repairing the F11 Error Code in a ... www.youtube.com/watch?v=RXH5MWzZJKM
    • BY SAMURAIREPAIRMAN
    • 6 MIN
    • 121K VIEWS
    • ADDED 2013-10-22
    Video embedded · Troubleshooting and Repairing the F11 Error Code in a ... Troubleshooting the F35 Sud Error Code in the Whirlpool Duet Steam ... Washer Dryer ...
  • Kenmore Elite He3 F11 Error Code - WordPress.com https://hydripinri.files.wordpress.com/2015/10/kenmore-elite-he3... · PDF file Kenmore Elite He3 F11 Error Code circuitboardmedics.com/whirlpool-duet-fdl-ccu-repair/ How to troubleshoot the ... Kenmore F1 Error Code He2 Dryer Problems Amp Solutions
  • Kenmore Washing Machine Error Code F11 - WordPress.com https://meofapitri.files.wordpress.com/2015/07/kenmore-washing... · PDF file Kenmore Washing Machine Error Code F11 what does f11 mean - Kenmore Elite HE3 Washing Machine. The F11 code is from a communication break in the serial link from ...
  • Related searches for ERROR CODE DRYER F11
  • Whirlpool Duet F11 Error Repair ' Circuit Board Medics circuitboardmedics.com/whirlpool-f11-code Whirlpool F11 Error. This is a repair service for the Whirlpool Duet F11 error code on a Whirlpool Duet washer.
  • Bosch Tumble Dryer Fault Code F11 - prapmumbmihe https://prapmumbmihe.files.wordpress.com/2015/08/bosch-tumble... · PDF file Bosch Tumble Dryer Fault Code F11 Bosch Exxcel tumble dryer error code F:09 · Bosch Exxcel WVT. Asciugatrice Bosch Wts86511It: Errore F11 Hello, My dryer ...
  • Whirlpool F11 error code - Appliance Repair Forum forum.appliancepartspros.com > ... > Washer Repair
    • LAST UPDATED: 2014-02-18
    • 6 POSTS
    • FIRST POST: 2012-02-18
    I got an F11 error code on the washer and tried some of the things discussed on the Applianceblog.com site for simiilar duet washers and found a link to this site ...

  • Jan 30, 2016 | Dryers

    7 Answers

    F21 Error Code on Whirlpool Duet & Kenmore Elite Front Loader Washers


    This fixed my problem exactly! baby clothes had wound up in the trap... ugh

    Jan 04, 2009 | Kenmore Elite 45986 Front Load Washer

    2 Answers

    I have an F11 code on my kenmore front load washing machine


    After years of suffering from random F11 that became a permanent F11, I did the repair as in the video and all is good for 2 years. No more F11. About one load a day (we have kids!)

    Aug 22, 2014 | Kenmore HE2 Plus Front Load Washer

    Not finding what you are looking for?

    10,381 people viewed this tip

    Ask a Question

    Usually answered in minutes!

    Top Whirlpool Washing Machines Experts

    Dan Webster
    Dan Webster

    Level 3 Expert

    8220 Answers

    Sal DeAngelo

    Level 3 Expert

    2328 Answers

    yadayada
    yadayada

    Level 3 Expert

    76846 Answers

    Are you a Whirlpool Washing Machine Expert? Answer questions, earn points and help others

    Answer questions

    Loading...