Tip & How-To about Computers & Internet
My laptop's CD/DVD tray won't eject when I hit the Eject button.
Diagnosis & Solution
If this happens while the operating system is running, there is a possibility that the drive may be blocked or disabled in software. In order to eliminate this possibility as the root cause of the problem, restart the laptop & hit the CD/DVD's Eject button. If your CD/DVD's tray did not eject, there is a possibility that the drive is not properly seated in the bay.
When the CD/DVD drive is not properly seated in its bay, it might not be connected to power. If the drive is in a swappable bay, try removing it & re-installing, & make sure that the release latch snaps to the locked position when it is installed. However, if the drive is permanently mounted, it shouldn't break free of its connector unless it is not secured in place. This can happen if the CD/DVD drive is secured with a single screw which was removed in an earlier repair & never replaced. The drive can function & stay in place for months without being secured, because it's a tight fit & the power/data connector tends to hold it in place. But occasionally, it might become loosely connected with the power/data connector.
If the tray doesn't eject even when the CD/DVD drive is seated properly in its bay, then the last resort is to power down the laptop & use the emergency release pinhole on the front faceplate. You can do this with the drive installed in the bay, but if it's the swappable type, it's easier to do with the drive out & on the table. Straighten out a length of a paperclip that's just thin enough to fit through the hole, & gently insert it. Listen for the release click & try to feel it through your fingers. When the tray releases, it may spring out half inch, or it may barely move at all, so you have to get a hold of the front of the tray to pull it out.
If a disc has come apart in the drive, either because it shattered or a stick-on label lifted off, getting all the bits out of the CD/DVD drive & getting it working again isn't a high probability, so don't test it with a disc of any value after attempting the repair. If it's an electrical/mechanical failure of the ejector mechanism, repairing it yourself isn't practical.
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Posted by Mohamed... on
Jan 06, 2014 | HP Computers & Internet
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NOTE: If the Roxio DirectCD software is running, eject the CD using the Roxio DirectCD software.
NOTE: If the drive tray ejects in BIOS, but not in the operating system, reinstall the CD, DVD drive.
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