Tip & How-To about Logitech QuickCam Communicate STX Personal Web Camera

Clean Boot in Vista

Removing the software and reinstalling it using a clean boot may resolve the symptoms you are experiencing. The following instructions will walk you through this process.

  1. Remove the older software.
a. Unplug the device from the computer. Later you will be prompted by the software to plug in the device; do so at that time only.
b. Open the Windows Control Panel.
c. Open the Add / Remove Programs window.
d. Locate the listing for the device software/driver and remove it. When prompted to remove the device files, click Yes.
e. Locate any other device software/driver and remove it as well.
To Boot Clean in Windows Vista
Accessing the System Configuration Utility
1. Click Start and select Control Panel
2. Click System and Mantience
3. Click Administrative Tools
4. Double Click System Configuration

Configure Selective Startup options
1. On the General tab, choose Selective Startup
2. Uncheck Load Startup Items
3. Select the Services tab
4. Check Hide all Microsoft services
5. Click Disable all
6. Click on OK
7. Click Restart.

Install the downloaded device driver/software. After performing the necessary steps, restore your system by doing the following:
1. Click Start and select Control Panel
2. Click System and Mantience
3. Click Administrative Tools
4. Double click System Configuration
5. On the General tab, choose Normal Startup
6. Click Ok
7. Click Yes, when asked to restart your computer





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Logitech QuickCam Communicate STX Personal Web Camera Logo

Related Questions:

3 Answers

i want to install my camera


For new webcam no drivers are needed . If not working, we need to install the driver . you can download for quickcam from logitech website http://www.logitech.com/en-sg/webcam-communications/webcams

Jun 13, 2011 | Logitech QuickCam Express Web Camera

2 Answers

Installation problems for keyboards/mice in XP


Thank you for the helpful tip. I will try it out.
Nancy

Apr 25, 2008 | Logitech LX7 Cordless Optical Mouse

1 Answer

my web cam is not detected


You may need to perform a clean install of the Logitech camera software if it didn't install properly or a another program in memory is conflicting with it. Removing the camera software and reinstalling it using a clean boot procedure may resolve the symptoms you are experiencing.
The following instructions will walk you through this process:

Remove the Logitech camera software.
  1. Unplug the camera from the computer. Later you will be prompted by the software to plug in the camera; do so at that time only.
  2. Open the Windows Control Panel.
  3. Open the Add / Remove Programs window.
  4. Locate the listing for the Logitech camera software and remove it. When prompted to remove the camera drivers files, click Yes.
Prepare the system for installation of the Logitech camera software.
    1. Go to the Logitech Downloads Page and select your product to download the correct version of the Logitech camera software.
    2. Please see here for the clean boot procedures.
    3. Doubleclick the icon for the Logitech camera software download file.
    4. Follow the on-screen prompts to complete the installation.

  1. Return Windows to its normal state.
    1. Use the instructions located here to enter MS Configuration window.
    2. Place checkmarks in the items that you previously removed them from.
    3. Click OK and allow the computer to reboot.
    4. Test the Logitech camera software to ensure your original issue has been resolved.

    Please ensure that you are using QuickCam 11.8 if you have Windows Vista or Windows XP

Dec 20, 2010 | Logitech QuickCam Express Web Camera

1 Answer

I cannot get the printer to print. I have a Lexmark2500-new! It tells me I am missing fm3032d.dll. Does Microsoft office onenote have anthing to do with this. I never had ONENOTE and now it is on my Windows Vista.


Removing the printer software and reinstalling it using a clean boot may resolve the symptoms you are experiencing. The following instructions will walk you through this process.
  1. Remove the printer software.
a. Unplug the printer from the computer. Later you will be prompted by the software to plug in the printer; do so at that time only.
b. Open the Windows Control Panel.
c. Open the Add / Remove Programs window.
d. Locate the listing for the printer software and remove it. When prompted to remove the printer drivers files, click Yes.
e. Locate any other printer software and remove it as well.
To Boot Clean in Windows Vista
Accessing the System Configuration Utility
1. Click Start and select Control Panel
2. Click System and Mantience
3. Click Administrative Tools
4. Double Click System Configuration

Configure Selective Startup options
1. On the General tab, choose Selective Startup
2. Uncheck Load Startup Items
3. Select the Services tab
4. Check Hide all Microsoft services
5. Click Disable all
6. Click on OK
7. Click Restart.

Install the downloaded printer driver/software. After performing the necessary steps, restore your system by doing the following:
1. Click Start and select Control Panel
2. Click System and Mantience
3. Click Administrative Tools
4. Double click System Configuration
5. On the General tab, choose Normal Startup
6. Click Ok
7. Click Yes, when asked to restart your computer.




Hope that helps! Should you have any further questions, please feel free to post them here.

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

May 22, 2008 | Lexmark Office Equipment & Supplies

1 Answer

i ahve a logitech cam pro 5ooo. i also have windows vsits and im having troubl;e put5ting the com on to install


Download the Software for Vista from the link provided by tech_curly, and then do a clean boot/install. Removing the camera software and reinstalling it using a clean boot may resolve the symptoms you are experiencing. The following instructions will walk you through this process.
  1. Remove the camera software.
a. Unplug the camera from the computer. Later you will be prompted by the software to plug in the camera; do so at that time only.
b. Open the Windows Control Panel.
c. Open the Add / Remove Programs window.
d. Locate the listing for the camera software and remove it. When prompted to remove the camera drivers files, click Yes.
e. Locate any other camera software and remove it as well. (Other camera software may interfere with the QuickCam software.)
To Boot Clean in Windows Vista
Accessing the System Configuration Utility
1. Click Start and select Control Panel
2. Click System and Mantience
3. Click Administrative Tools
4. Double Click System Configuration

Configure Selective Startup options
1. On the General tab, choose Selective Startup
2. Uncheck Load Startup Items
3. Select the Services tab
4. Check Hide all Microsoft services
5. Click Disable all
6. Click on OK
7. Click Restart.

Install the downloaded camera driver/software. After performing the necessary steps, restore your system by doing the following:
1. Click Start and select Control Panel
2. Click System and Mantience
3. Click Administrative Tools
4. Double click System Configuration
5. On the General tab, choose Normal Startup
6. Click Ok
7. Click Yes, when asked to restart your computer




Hope that helps!

If your issue is not resolved, please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further as best I can. I am here at your service.

P.S. - You can rate a solution with one of four ratings as explained under (remember that at times a bit of to and fro dialogue may be necessary to resolve an issue).
  • "FixYa!" - The solution provides great advice on how to solve the problem.
  • "Helpful" - The solution provides useful leads that helps solve the problem.
  • "Thanks for Trying" - The solution does not solve the problem but the effort is appreciated.
  • "Inappropriate" - The solution has absolutely nothing to do with the problem.
Thank you for using FIXYA!

IrishDruid

May 05, 2008 | Logitech QuickCam Pro 5000 Webcam

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