Tip & How-To about Computers & Internet

Rogue Virus Alert

There is a string of "viruses" out right now that will completely take over your computer. These make it hard to even restore your computer, as they block just about everything that they can. There are ways to avoid these and most people don't know that they aren't safe which is the main reason for the wide spread rogue. They look just like a legitimate antivirus or scan tool, however they are a virus of sorts in themselves. They will pop up on your screen and tell you that your computer has viruses on it and you need to download and run their scan, and although it is not something you need to download to have your computer infected, DO NOT do this.. it will ask for your cc # and the hackers behind the rogue will now have access to your cc info. There are many different types but they are all basically the same, or similar looking. Even though you have an antivirus program already installed, such as Norton or Mcafee, this does mean that you are exempt from this hoax. Tips for keeping your computer in good health and your personal info safe... keep your antivirus definitions up to date, run a complete scan on a regular basis, do not open any suspisious emails, do not enter any financial info into any pop up window. In addition to the above, depending on what antivirus you are using, don't trust any other "removal tool" Norton and Mcafee will always have their logo on their popups and in rare instances that they do pop up, it will not be in an overwhelming manner. Go to www.download.com and search for antimalware malwarebytes. Download and install this, run the full system scan, do this on a regular basis and you should be ok. Just avoid anything that is suspicious. If by chance you run into this pop up removal tool, disconnect your internet connection leave the window up and run a system scan with both Norton and the antimalware that you downloaded. Between the 2 of these it should be caught before it is too deeply integrated into your system. Also, always make sure that you have your most important files backed up, just in case a restore is necessary. I hope this helped out and raised some awareness about these rogue viruses that are running rampant lately! Be careful!
Here's a few screen shots of what to look out for

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Clean my PC

Over time a computer may experience a debilitating virus infection, system error or hard drive error rendering it unusable. Perform a restore on a Dell Dimension 4600 to resolve any problems the computer may encounter. The restoration will return the computer to the original operating condition, but all the software and other data stored to the hard drive will be erased during the process.

Connect the external hard drive to the computer and wait for its folder to appear on the desktop. Copy and paste any valuable data, documents, photos or other files you want to save to the external hard drive's folder. Right-click the folder and choose "Eject" once the backup is complete. Remove any hardware devices, such as printers, MP3 players, scanners and PDAs, from the computer as they can be damaged during the restoration. Restart the computer and press the "F8" key when the Dell logo appears on the screen during the startup process. The "Advanced Boot Options Menu" will appear. Use the arrow keys to select the "Repair Your Computer" option and press "Enter." Select the language settings for your computer and click "Next." Log in with an administrator account and click "OK." Click on the "Dell Factory Image Restore" icon. Click "Next" in the window that appears and click the box for "Yes, reformat hard drive and restore system software to factory condition." Click "Next" to begin the restore process. The utility will return the computer to the factory settings and reformat the hard drive. Click "Finish" to restart the computer with the new operating condition in place.

Feb 26, 2013 | Dell Dimension 4600 PC Desktop

2 Answers

System restore not working!

The virus corrupted your system restore files - the scoundrels who write these don't want to make it an easy fix. If it is not practical to wipe the drive and reinstall everything, my standard practice is to remove the hard drive and install it as a second drive in another computer running the same operating system (you will need an adapter for a laptop drive). I then compare system files. If I find a difference in file size or a missing file on the drive under repair, I copy a replacement over from the good drive.
Repairing the registry before this is done may eliminate necessary references to the system files. If you have an application problem due to one of these files not being listed in the registry, you can use RegEdit to put it back in (with the drive installed back in its original computer). Use RegEdit on the known good computer to see what is supposed to be there, then add the missing entry to the one under repair (caution: the good computer must be running the same version of the application for this to work). If you have the original application install media, it is usually simpler to just remove the damaged application and install it again.

Dec 09, 2011 | Lifetime HP Compaq Presario C700 Series...

3 Answers

Windows Recovery Virus has made all of my files hidden and I am having a hard time accessing ANY of my commands even safe mode at this point. I just need a little assistance on what I can do to restore previous settings using and accessing my recovery partition.

use this data recovery program to scan your computer and then recover your files.

This software scans all storage space on computer and then join pieces together to recover files. So even virus affected your file table, and put virus to boot sector, the program can still be used to recover your files.

Jun 23, 2011 | Computers & Internet

1 Answer

have a virus on my toshiba laptop, can i resolve this by restoring the factory settings?

Hi Andrewfairwa.

Yes, you may remove all the security threats in the Computer by restoring it to the Factory settings.

But, restoring the Computer to the Factory settings will also delete the Data in the Hard Drive.

Hence, you may try performing a Complete System Scan to check for any Virus or security threats.

You may perform the Complete System Scan by using the Anti-virus Application installed in the Computer.

If you have not installed any Anti-virus Application installed in the Computer, you may perform a online System Scan.

Let me provide the detailed steps to perform the online System Scan.

You may perform the free Online Scan by visiting the below link:


Please open the above link and click on "Start Scanner".

This will start the free Online System Scan.

Once the Scan is complete, check if the Virus or any security threats are removed from the Computer.

If there are still any threats, then you may backup all the important Data and restore the Computer to the Factory settings.

Hope this helps.

Please feel free to ask further questions.

Aug 18, 2010 | Toshiba Tecra A7-S712 Notebook

1 Answer

repair of notebook

I'm going to step out on a limb for you on this.
I'm sure I will get flamed for this.

but listen, when ever the computer gets a virus, dammage may have already been done by that virus
even if the antivirus software has removed it.

in short , any other solutions provided will not even remotely help if the system has been infected.

Virus dammage must be controlled first !

My recommendation here is that you perform a complete system restore, and that does mean formatting the hard drive while your at it.

And thank you most kindly for selecting FixYa!
Wizard Division

Sep 24, 2008 | Computers & Internet

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