Tip & How-To about Computers & Internet

Help! I can't respond via email on Craig's List

Imagine your shopping on Craig's List and find this GREAT item you really want to buy. You open the ad, decided the price is fantastic and want to contact the seller. There is no phone number listed, so your only choice is to email the address at the top of the ad. You click on it, because it looks like a link and this strange program called "Outlook" opens.

You continue with your email and hit the good old "send" button and instead of a confirmation you end up with an error.

Has this ever happened to you?

Craig's List uses Microsoft Outlook as a default for handling email on their webpage. What is Outlook? Microsoft Outlook is an email handling software that allows you to handle everything in one place. This means that you can have your AOL, Yahoo and Gmail all go to the same place in one big in box.

When Outlook is configured correctly, emailing Craig's List ads is a snap! You click on the blue email link inside the listing and it automatically opens your Outlook mail server.

For those of you who do not wish to install, configure and use Outlook - you can still use your regular email to answer ads on Craig's list. It just takes a little more work.

If you would like to email ads on Craig's List without using Microsoft Outlook, follow the instructions below:

Open Craig's List on the internet and minimize the screen

Open another window on the internet and sign into your email account

Go back to the Craig's List window and find an ad your interested in emailing

Highlight the email address at the top of the ad by clicking the button on your mouse and dragging across until all of the address is covered

With the address highlighted, right click on your mouse and choose "copy"

Minimize the window and pick up your email account which is open at the bottom of your screen.

Proceed to composing an email like you normally would.

In the address window, right click again with your mouse and choose paste

This pastes the address from the seller on Craig's List into your email program.

Write your email and send just like normal.

You can use this copy and paste method with any email provider on the internet. Good luck and happy shopping!

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