Tip & How-To about Office Equipment & Supplies

Copier/Printer Toner Spillage

DO NOT USE HOT WATER to clean a toner spill. Toner is created with polymers that use heat to melt the text to the page. Using a hot liquid to cleanup a spill just fixes it to the surface. Use cold water and cold cleaners. If on clothing, clean off as much as possible and machine wash in cold water.

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black tinting or scumming on pages


HP has a cleaning page that can be created to help remove toner build up on the fuser roller and I believe one for the drum also. Print "Menu Map" to find the cleaning page quickly. These are the two areas that need to be cleaned to help eliminate the "scumming". I would also look inside the device after removing the print/toner cartridge and if you have the toner wipes, remove any toner spillage inside. please do not use paper towels as they shred too easily and will mess up the transfer roller.

Apr 05, 2016 | HP Laserjet CM 1312NFI Color Printer

1 Answer

Sharp Al1655cs copier black smudge down center of page about as wide as a pencil


Hi


Sounds like a fusing error . If your able to wipe the toner off the page its a fuser unit problem (replace fuser unit).

Also clean the copier's paper rollers. Marks on copies will occasionally be the result of a dirty paper-rolling mechanism. Simply access these rollers (your photocopier will likely have a plaque or series of signs indicating the locations of these areas) and wipe them off.

Clean the copier bed's glass plate. One of the most common causes of blemishes in photocopies is a dirty glass plate. In some cases a permanent mark, such as a scratch, will be present on the plate, showing up in every copy as a dark line or spot. However, most problems attributed to the glass plate can be fixed by wiping the plate with a soft towel and common household glass cleaner.

Clear any excess toner that has spilled or overflowed in the toner cartridge chamber. Excess toner will almost always result in blemishes on your copies. The most effective means of cleanup is to remove the toner cartridge and set it aside, thoroughly cleaning up any spilled toner in the compartment before putting the cartridge back in place.

Check for low toner levels. Low toner levels can actually contribute to unsightly lines and blotches on a photocopy. Most photocopiers will automatically indicate the need to replace an empty or low toner cartridge; while the toner is low, these models will permit continued copying. Consult your photocopier's instruction manual or key to warning lights and indicators for how to tell if the toner is low or empty.

Aug 03, 2011 | Office Equipment & Supplies

1 Answer

when I go to print it starts beeping and telling me to check waste toner box?


The waste toner box is located on the right hand side of the printer. There is a door/cover that opens up on the right side. It is a milky white plastic container. Check to make sure it is there and installed properly and the door is fully closed. If all that is correct it my be full.

There should be a new waste toner container in the toner box (along with a toner). The toner and waste toner are normally replaced at the same time.

If you don't have a new waste toner container you can tray emptying the one that is in the printer BUT be very careful. The toner is a fine powder and can get all over if spilled. If you ever spill toner never use water or any other liquid to try and clean it, that will just turn it to a liquid ink.Brush it off your cloths and vacuum it up.

If you do try and empty the container and the machine continues to tell you it needs to be replaced it can be because there is still toner on the inside of the toner container and the sensor is seeing it there.

I hope this is helpful,
Shawn

Jan 29, 2011 | Kyocera Mita FS-3820N Laser Printer

1 Answer

I HAVE TONER ALL OVER PAPER WHEN IT PRINTS OUT


If the toner is loose, and you can smudge it with your fingers, then it is a fuser error. The fuser is the hot roller at the back that melts the toner onto the page. If the toner is not loose but the page just has a kind of grey dusty background which cannot be rubbed off with your finger then the problem could be a dirty transfer roller or a dirty cartridge. It could also be dirt in the optics if it is used in a dusty environment. Cleaning the lenses with a clean dry cloth should clear that up.

Apr 28, 2010 | Brother HL-5240 Laser Printer

1 Answer

the toner tray will not pull out from the machine


Replacing the Toner Cartridge
The MFC can print up to 6,000 pages using a high yield toner cartridge. When
the toner cartridge is running low, the LCD shows TONER LOW. The MFC is
supplied with a standard toner cartridge that must be replaced after
approximately 3,000 pages. Actual page count will vary depending on your
average document type (i.e., standard letter, detailed graphics).
Discard the used toner cartridge according to local regulations. If you are not
sure of them, your local Sanitation Department. Be sure to seal the toner
cartridge tightly so toner powder does not spill out of the cartridge. When
discarding used toner cartridges, keep them separate from domestic garbage.
We recommend that you clean the MFC when you replace the toner cartridge.
1 Open the front cover and pull out the drum unit.
Place the drum unit on a drop cloth or large piece of disposable paper to avoid
spilling and scattering the toner.
2 Hold down the lock lever on the right and pull the toner cartridge out of the drum
unit assembly.
Caution
Handle the toner cartridge carefully. If toner scatters on your hands or clothes,
immediately wipe it off or wash it with cold water.
3 Unpack the new toner cartridge. Place the used toner cartridge into the
aluminum bag and discard it according to local regulations.
 Wait to unpack the toner cartridge until immediately before you install it in the
MFC. If a toner cartridge is left unpacked for a long period of time, the toner life
is shortened.
 You can use only a genuine Brother toner cartridge (TN-430 or TN-460), which
is specially formulated to ensure top print quality. Using another brand of toner
cartridge may void your MFC’s warranty. Warranty coverage does not apply to
problems caused by the use of 3rd party Toner, 3rd party Toner Cartridge or 3rd
party Drum unit.
4 Gently rock the toner cartidge from side
to side five or six times to distribute the
toner evenly inside the cartridge.
5 Remove the protective cover.
6 Insert the new toner cartridge in the
drum unit until it clicks into place.
7 Clean the primary corona
wire inside the drum unit by
gently sliding the blue tab
from right to left several
times. Return the blue tab to
the Home position ( )
before reinstalling the drum
unit assembly.
Reinstall the drum unit and close the
front cover.
Replacing the Drum Unit
The MFC uses a drum unit to create print images on paper. If the LCD shows
CHANGE DRUM SOON, the drum unit is near the end of its life and it is time
to purchase a new one.
Even if the LCD shows CHANGE DRUM SOON, you may be able to continue
printing without having to replace the drum unit for a while. However, if there
is a noticeable deterioration in the output print quality (even before CHANGE
DRUM SOON appears), then the drum unit should be replaced. You should
clean the MFC when you replace the drum unit. (See page 21-18.)
Caution
When removing the drum unit, handle it carefully because it contains toner. If
toner scatters and your hands or clothes get dirty, immediately wipe or wash
with cold water.
WARNING
Just after you have used the MFC, some
internal parts of the MFC are extremely
HOT! So please be careful.
The drum unit is a consumable item, and it is necessary to replace it periodically.
There are many factors that determine the actual drum life, such as temperature,
humidity, type of paper and how much toner you use for the number of pages per print
job. The estimated drum life is up to 20,000 pages. The actual number of pages your
drum will print may be significantly less than these estimates. Because we have no
control over the many factors that determine the actual drum life, we cannot
guarantee a minimum number of pages that will be printed by your drum.

Oct 02, 2009 | Brother MFC-9840CDW Laser Printer

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