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Virus cleaning method

First , you system should be start in safe mode.....for virus scanning
second , antivirus should be licensed one and it should be updated virus definitions.
third, network cable should be remove when u r scanning

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My Eee 701 has started playing up, It is running with windows XP with a 1Gb sd card and it was working fine end of last year but have not used it since then until last weekend. I use this as a mobile pc when we are down in Exmouth at our caravan. I only use it to watch items on E bay, the occasional e mail and some simple intenet searching whilst away from home. I normally plug it into mains through the supplied charger. Problem is it will now take ages to start up and often will not complete, when it does start properly I get the correct desktop screen but cannot flip up the bottom toolbar so I can't close down properly. To shut down I have to switch off, then it goes into a loop with box saying it will shut down in 60 secs and restart which it does, so to shut down I have to pull the battery, can't think of any other way to shut down. Can someone help or have any ideas please, Thanks


Virus attack is a possible cause.
Always make sure that your antivirus is updated regularly. And your Windows updates are on. This increases security of your system.
Try booting in safe mode and run antivirus.
Steps to boot in Safe Mode:
  • If the computer is running, shut down Windows, and then turn off the power
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.

Then scan your system for viruses through your antivirus.
If this doesn't work then, select Safe Mode with Networking as an option and access internet and update your Antivirus first then, scan your system.
If you have problems in updating your antivirus, please use following link to scan your system, Make sure you are in Safe Mode with Networking while you perform this step.
wish you all the best :)

Apr 26, 2010 | ASUS Eee 4G Notebook

2 Answers

I CANNOT REMOVE WIN32/SALITY.V VIRUS CAN U HELP ME PLEASE


Hi, I presume yo do have an antivirus installed.
So to remove this type of Trojan/worm you need to:
  1. Disable System Restore (Windows Me/XP).
  2. Update the virus definitions.
  3. Run a full system scan.
If you can't get the antivirus to detect it, 1st start you PC in "Safe mode" and run the antivirus full-scan from there.
To start the PC in "safe mode", when teh PC is booting (before the windows loading screen, press F8 to gte the menu to select "safe mode")

If you don;t have antivirus, download AVG free antivirus or visit Microsoft's OneCare site for a freescan & celan.. Do not install an antivirus based on ANY pop-up message you see on teh web.
Cheers,
Ed

Oct 28, 2009 | Computers & Internet

1 Answer

cannot start up laptop; may be a virus


Try starting your computer in safe mode and do a virus scan once in safe mode. While in safe mode Windows only loads the basic devices to run your computer and usually viruses are not loaded untill windows starts in regular mode. Don't panic once you are in safe mode and your screen looks all grainy, this is normal. 
  1. Restart your computer and press F8 as soon as you turn it on.
  2. Click the "safe mode with networking" option
  3. Update your antivirus
  4. Do a full system scan
  5. Restart your computer and hope for the best.

Jan 05, 2009 | Balance CN6555 Notebook

2 Answers

I have a virus and stmanteec antivirus notification keeps popping up on my screen: What can I do??? Help Scan type: Auto-Protect Scan Event: Threat Found! Threat: Trojan.Zlob File: C:\WINDOWS\system32\813686\813686.dll Location: C:\WINDOWS\system32\813686 Computer: LAURA User: Administrator Action taken: Clean failed : Quarantine failed : Access denied Date found: 17 November 2008 14:43:10


If you have a virus you can not delete or if your system will not boot up correctly and you suspect a virus is the problem, a recommended solution is to start your computer in safe mode and run a virus scan. By running your computer in safe mode, non-essential processes do not start and non-core components are disabled. In other words, only the minimum necessary programs will load. Tough to remove viruses, spyware and other malware usually have no chance to run and disrupt your system and can more easily be removed.
**To run a virus scan in safe mode, you must have active anti virus software installed on your computer.
To run a virus scan in safe mode, follow these steps:
  1. If your computer is on, shut it down
  2. Power on your computer
  3. Immediately after you power on your computer, repeatedly press the [F8] key (about once per second)
  4. In the Windows Advanced Options Menu screen, use the arrows to select Safe Mode and presss [Enter]
  5. Select your current operating system and press [Enter]
  6. Select the user you would like to login under (if applicable)
  7. When your system finishes booting, click the Start button on your task bar
  8. Move your cursor over All Programs and navigate to your anti virus program
  9. Click on your antiv virus program to run it and follow the anti virus program’s normal steps to run a virus scan
  10. After the virus scan is complete, Delete all detected viruses
  11. Close out of your anti virus software
  12. Restart your computer (it should start in normal mode)

Nov 17, 2008 | Computers & Internet

1 Answer

virus prob


first if possible update the virus definitions, second, go into safe mode by pressing F8 right before your computer starts to boot up, choose safe mode. third, do a full scan of your whole system. this should eliminate the virus. make sure though you do it in safe mode. hope this helps you.

Sep 20, 2007 | Symantec Norton AntiVirus 2004 - (Open...

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