Tip & How-To about Video Game Consoles & Games

Xbox Live (Payment Issues)



You will have to directly contact Microsoft Directly for account and billing for all issues regarding any payments you have made. Sorry for the trouble but we do not have access to your account information.

Phone numbers

  • Toll free: (800) 4MY-XBOX or (800) 469-9269
  • Direct dial: (425) 635-7180
  • Hearing impaired (TDD device): (866) 740-9269 or (425) 635-7102

Related Links:
For more information about your Xbox LIVE membership, see our detailed Account Management FAQ.

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1 Answer

my xbox live gold membership is still valid till november yet when i try to sign in it says the account has been suspended due to aproblem with my payment option.even though i update the info it still says the same


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You will have to directly contact Microsoft Directly for account and billing issues.

Phone numbers
  • Toll free: (800) 4MY-XBOX begin_of_the_skype_highlighting (800) 4MY-XBOX end_of_the_skype_highlighting or (800) 469-9269 begin_of_the_skype_highlighting (800) 469-9269 end_of_the_skype_highlighting
  • Direct dial: (425) 635-7180 begin_of_the_skype_highlighting (425) 635-7180 end_of_the_skype_highlighting
  • Hearing impaired (TDD device): (866) 740-9269 begin_of_the_skype_highlighting (866) 740-9269 end_of_the_skype_highlighting or (425) 635-7102 begin_of_the_skype_highlighting (425) 635-7102 end_of_the_skype_highlighting


Related Links For more information about your Xbox LIVE membership, see our detailed Account Management FAQ.

Oct 02, 2010 | Video Game Consoles & Games

1 Answer

i cant solve the genuine microsoft


I am sorry but FixYa does not provide that type of information

You must contact The software supplier directly

Sorry about that

We could always forward them your request using the email account and IP address of your computer that you use to access FixYa if that will be of use to you so that they can contact you directly if you wish.

They do take credit card payments

Richard Scott

Dec 19, 2009 | Microsoft Get Genuine Kit for Windows XP...

1 Answer

microsoft office home and student 2007 product key


I am sorry but FixYa does not provide that type of information

You must contact The software supplier directly

Sorry about that

We could always forward them your request using the email account and IP address of your computer that you use to access FixYa if that will be of use to you so that they can contact you directly if you wish.

They do take credit card payments

Richard Scott

Dec 12, 2009 | Microsoft Office OneNote 2007 Home and...

1 Answer

How can i get a free product code?


I am sorry but FixYa does not provide that type of information

You must contact The software supplier directly

Sorry about that

We could always forward them your request using the email account and IP address of your computer that you use to access FixYa if that will be of use to you so that they can contact you directly if you wish.

They do take credit card payments

Richard Scott

Dec 08, 2009 | Microsoft Office Word 2007 Upgrade:...

1 Answer

i need the product key


I am sorry but FixYa does not provide that type of information

You must contact The software supplier directly

Sorry about that

We could always forward them your request using the email account and IP address of your computer that you use to access FixYa if that will be of use to you so that they can contact you directly if you wish.

They do take credit card payments

Richard Scott

Dec 01, 2009 | Microsoft Office Standard for PC

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