Tip & How-To about GPS

How to remove a forgotten PIN from Garmin Nuvi satnav

Nearly every day there's a question asked by Garmin Nuvi satnav owners as to how to change or remove their PIN which they have forgotten. Ideally you should use a PIN that you will never forget or save it somewhere you can get access to it again if you do forget it. However we all make mistakes and so a lot of users end up on this website looking for a solution.

1.
When you set your PIN you get an option to set a Security Location. When you set this your satnav must have satellite reception. When you forget your PIN you go to your Security Location and the satnav will start up without you having to enter the PIN, provided you have a satellite connection. As you cannot see the signal strength bar until you get past the PIN entry screen you won't know if it has accessed satellites or not so you need to give it a while. Also as GPS is not one hundred percent accurate you may need to move around five to ten metres in a gradually widening circle from the security location. This gives you a better chance of getting the exact spot. If all is well your satnav should open but the PIN is still set. To remove the PIN when you get your satnav started

  • Press TOOLS
  • Then press SETTINGS (or LOCALE on some models which don't have the SETTINGS icon)
  • Press SECURITY
  • Press GARMIN LOCK ON
  • Press OFF
  • Press OK
Your PIN is now removed. If you want to set a new PIN
  • Press TOOLS
  • Then press SETTINGS (or LOCALE on models that don't have a settings icon)
  • Press SECURITY
  • Press GARMIN LOCK OFF
  • Press ON
  • Enter your new PIN
  • Press OK
You then get the option to set a new security location. Again be sure you have a satellite connection.

2. If you have forgotten your PIN but either have not set a security location or forget where it is the only option is to return it to Garmin to get it removed. You must send proof of ownership along with the satnav if you're returning it as the PIN is there to protect satnav owners from thieves. If you need to return the satnav to Garmin you can get their contact details at http://www.garmin.com/garmin/cms/site/us/support/supportcontact

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1 Answer

bought a garmin second hand already registered so I can't download from Garmin site How do I get maps for America


You need to either get the previous owner to remove the satnav from their site or give you the log in details. To remove it from the previous owner's site;
  • They need to log in to myGarmin
  • Click on the "myProducts" tab at the top of the screen
  • The name of the satnav (i.e. nuvi 255W) will be shown here and under it in blue writing the word "Details"
  • Click on "Details"
  • On the next screen click on "Delete Registration"
Once it's deleted you should be able to register it under your own name. If you don't know the previous owner or can't contact them I'm afraid it won't be possible to update it.

May 21, 2011 | Garmin nuvi 255W GPS Receiver

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nuviĀ® 255W Car GPS Receiver: i have a garmin nuvi 255w and its locked and need ...


I had for 2 years a nuvi 255w and its as working real good. Until one day i tried to open it up and it ask me a code pin. Witch i dont have. Ive been the only one owner on that GPS and never put any pin code on it and now just like that it want one... Grrrr that **** me off i cant use it anymore i dont have any acess anywhere exept that pin code of 4 number,. Is this possibility of update? I dont know I am the only one in that situation?

May 16, 2010 | Garmin nuvi 255W GPS Receiver

1 Answer

Garmin nuvi 300 asking for pin number


Unfortunately, even if you perform master reset on Garmin GPS unit, it does not reset Garmin Lock security feature, which password-protect most Garmin electronic devices to deter theft. If you forget the PIN or password unlock code to unlock the Garmin unit, the best solution is to bring it to Garmin to get unlocked. “Secure Location” does not unlock a locked Garmin unit either as it’s only a temporary fix as when it’s turn on outside the security location, the device is locked again."

So unfortunately, there is only one option: You have to send your nüvi into the Garmin, who can unlock it. Remember original receipt.

Apr 07, 2009 | Garmin Nuvi 300T GPS Receiver

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Garmin nuvi 300 asking for pin number


You only have (2) solutions:

1. Take the unit to where the secure location where the PIN was set and it will not ask your for the PIN. Then you can delete it or change it.

2. The PIN is located in non-volatile memory and can not be reset except by the factory.


Attention FIxya: Any other solution promotes hacking. The above options are from the user manual.

- Jim

Oct 04, 2008 | Garmin n vi 300 GPS Receiver

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The only options you have when it comes to a locked unit is to enter the correct PIN, go to the location where the PIN was set, or send the unit back to Garmin. There is no way to unlock a PIN locked unit without the correct PIN or location.

Jul 29, 2007 | Garmin Nuvi 660 GPS Receiver

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