Tip & How-To about Cell Phones

Itunes Error 1013/1015


I think this article is necessary because we are very glad to know how to fix errors in iTunes!

Error 1013/1015:

These are typical errors restore!
They occur when you are restoring to a

firmware lower than pre-exist on your iPhone.

To use iBrickr Nightlife (PC) and Independence (Mac) or the corresponding

version of QuickPwn to firmware restored

Solution iBrick / Independence: here

QuickPwn: here

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3 Answers

why am i getting error (4013) when i try to restore my iphone


The first thing you try should be change the USB port to which you connect the iPhone. Next up, change the cable that you use. Arguably, this has worked not for everyone but for a few people.
As an extreme measure, you can also try updating from some other computer which has the latest iTunes installed.
Backing Up and Going Into Recovery Mode
If you are trying to update the firmware without doing a clean restore but running into this error (even after changing the cables), it's time to cut the chase. This method is usually recommended as the last-thing-to-try but I think it's easier to get this done with right away.
  • Connect your iPhone to the computer. Fire up iTunes.
  • Backup your iPhone.
  • Now disconnect the iPhone, quit iTunes.
  • Put the iPhone in recovery mode. The short version goes like this: press and hold power and home buttons till the screen goes blank.
  • Open iTunes on PC.
  • Connect the iPhone. iTunes should indicate (through a dialog box) that an iPhone is detected in recovery mode.
  • Now go ahead and restore the device as new. This will erase everything but you will have the backup to restore from.
Some Notes
  • Occasionally, the error seems to vanish when people update to the last iOS 6.x version and then update to iOS 7. (This applies when you are on iOS 6.0, 6.1).
  • Clear out apps and app memory to free up space on your iPhone. Although this sounds very unrelated to this error, it has helped.

Jun 22, 2014 | Apple iPhone 5c

2 Answers

i am trying trying to sync my ipod and i keep getting a -69 error


Thank you for contacting Fixya Support, I am glad to assist.

An -69 error with an iPod occurs when iTunes sends a file or few files to your iPod, which may be corrupted and therefore unusable.

In order to remedy this issue, it is advisable to run the latest iTunes update and per this link directly from Apple Support which address this issue, try the steps provided in this support link below:

iTunes -69 error when syncing with iPod

Follow the steps listed in this Apple article and you should be able to regain access to syncing your iPod in iTunes, whether on a Mac or PC, without further issue.

Let me know if this helps.

Regards,

-Mactechtrainer


May 11, 2010 | Apple iPod classic MP3 Player

1 Answer

can't restore to default. receiveing iPod error


Resolution If you are experiencing these errors, begin by updating to the latest version of iTunes. When you have the current version of iTunes, try the following:
  • Disconnect and reconnect your iPod and then attempt to restore.
  • Restart your computer and then attempt to restore your iPod.
  • Disable or Enable Disk Use on your iPod and then attempt to restore.
  • Try connecting your iPod to a different USB port and then attempt to restore.
  • Remove any third-party USB devices you have connected to your computer (it is not necessary to remove your keyboard or mouse).
  • If you use Windows, re-register .dll files as described in article iTunes displays -50 error message when syncing iPod on Windows XP
  • For Windows users, update or reinstall your Windows USB drivers.
Additional Information Note: If you have an iPod shuffle you may need to use the iPod Reset Utility to restore the iPod. If you are not sure which iPod you have, see Apple Support document Identifying iPod models.
If you are using an iPod touch, or iPhone please refer to this article.

May 11, 2010 | Apple iPod nano 3rd Generation

1 Answer

ipod will not restore


according to the apple website here is some help with the solution.
this is taken straight from apple.

Symptoms When restoring or updating an iPod in iTunes 7 or later, you may see a dialog reporting "An unknown error has occurred" followed by the error number 1415, 1417, 1418, 1428, 1429, 1430, 1436 or 1439.
Products Affected iPod, iPod mini, iPod shuffle, iPod nano, iTunes 7 for Windows, iTunes 7 for Mac, iTunes 8 for Mac, iTunes 8 for Windows
Resolution If you are experiencing these errors, begin by updating to the latest version of iTunes. When you have the current version of iTunes, try the following:
  • Disconnect and reconnect your iPod and then attempt to restore.
  • Restart your computer and then attempt to restore your iPod.
  • Disable or Enable Disk Use on your iPod and then attempt to restore.
  • Try connecting your iPod to a different USB port and then attempt to restore.
  • Remove any third-party USB devices you have connected to your computer (it is not necessary to remove your keyboard or mouse).
  • If you use Windows, re-register .dll files as described in article iTunes displays -50 error message when syncing iPod on Windows XP
  • For Windows users, update or reinstall your Windows USB drivers.

May 22, 2009 | Apple iPod MA446LL/A MP3 Player

1 Answer

have one nano 4gb red the problem is that i have erased all songs and when connected to pc says error1439


Hey here is an apple article about your error 1439....
  • Last Modified: October 01, 2008
  • Article: TS1372
  • Old Article: 304508
SymptomsWhen restoring or updating an iPod in iTunes 7 or later, you may see a dialog reporting "An unknown error has occurred" followed by the error number 1415, 1417, 1418, 1428, 1429, 1430, 1436 or 1439.
Products Affected
iTunes 7 for Mac, iTunes 7 for Windows, iPod nano, iPod shuffle, iPod mini, iPod, iTunes 8 for Windows, iTunes 8 for Mac
ResolutionIf you are experiencing these errors, begin by updating to the latest version of iTunes. When you have the current version of iTunes, try the following:
  • Disconnect and reconnect your iPod and then attempt to restore.
  • Restart your computer and then attempt to restore your iPod.
  • Disable or Enable Disk Use on your iPod and then attempt to restore.
  • Try connecting your iPod to a different USB port and then attempt to restore.
  • Remove any third-party USB devices you have connected to your computer (it is not necessary to remove your keyboard or mouse).
  • If you use Windows, re-register .dll files as described in article iTunes displays -50 error message when syncing iPod on Windows XP
  • For Windows users, update or reinstall your Windows USB drivers.
I hope this helps your issue. :) CHEERS



Apr 23, 2009 | Apple iPod nano

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