Tip & How-To about Office Equipment & Supplies

Printer Repair and Troubleshooting Tips

If this is a new cartridge, open the front cover and remove all cartridges. Be sure the protective film has been removed from the cartridge prior to installation. Inspect the contacts on the new cartridge for damage. Replace the cartridges in the correct place, close the front cover and power the printer down and then up again.
Printer Cannot Be Installed If you're trying to install a printer and it will not install, be sure to check the Device Manager in the Control Panel for any Unknown Devices. Your printer will be come an Unknown Device if you plug the cable in before installing the driver software. Remove the Unknown Device and then unplug the USB cable. Next, install the software that came with the printer, and when finished, plug the USB cable back in.
Printer Streaks If your printer is producing a streaked image, you will need to clean the printer heads. To do this, go to Printers in the Control Panel, then right click your Printer then select Properties. A menu with the various settings will appear. You need to select Clean Printer Cartridges. The printer will run in cleaning mode.
Printer Does Not Print Jobs When you click Print and nothing happens, you may be sending jobs to a printer that is not connected to your computer. For example, if another printer was previously installed, and you install a new printer, the old printer might still be setup as the Default Printer. Go into the Control Panel, then Printers and make sure the new printer is set to Default.
Printer Jams Frequently If your printer jams frequently, you may be loading too much paper. This can also occur if you've had jams in the past and have a piece of debris still stuck in the printer. Use a flashlight to examine the entire mechanism to ensure no paper is still inside. This can also happen if an internal gear is damaged. You will often notice one side being fed faster than the other. This could me the printer is physically damaged and needs to be replaced or repaired.

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how do i reset ink cartridge cl511for my canon ip2700

1. Make sure that the power is turned on.

2. Open the Front Cover.
The FINE Cartridge Holder moves to the replacement position.


3. Remove the empty FINE Cartridge.
(1) Pinch the tabs and open the Ink Cartridge Locking Cover.
(2) Remove the FINE Cartridge.


4. Prepare the new FINE Cartridge.
(1) Take a new FINE Cartridge out of its package and remove the orange protective tape (C) gently.


5. Install the FINE Cartridge.
(1) Put a new FINE Cartridge in the FINE Cartridge Holder.
The Color FINE Cartridge should be installed into the left slot and the Black FINE Cartridge should be installed into the right slot.
(2) Close the Ink Cartridge Locking Cover to lock the FINE Cartridge into place.
Push down the Ink Cartridge Locking Cover until it clicks.

(3) Confirm that the Ink Cartridge Locking Cover is closed correctly.

6. Close the Front Cover.

Sep 20, 2011 | Canon Office Equipment & Supplies

1 Answer

Cannot get ink cartridges to stop at replacement Epson 300 series

Hi there,

If this is a new cartridge, open the front cover and remove all cartridges. Be sure the protective film has been removed from the cartridge prior to installation.

Inspect the contacts on the new cartridge for damage. Replace the cartridges in the correct place, close the front cover and power the printer down and then up again.

Hope this initial information and idea helps. Let me know for any clarification.

Jul 08, 2010 | Epson Stylus NX400 InkJet Printer

1 Answer

how can i install the ink film?

Hello :

If you mean change then :

1: Turn the power off on your fax machine.

2: Open the front or top control panel Make sure not to force the door open.

3:Locate the ink cartridge. Gently pull the cartridge out. Set the cartridge aside.

4:Take the new cartridge out of the package and reserve the packaging. Remove the protective covers over the copper connectors.

5:Insert the new cartridge into the fax machine with the brand label toward you. Now place the old cartridge into the plastic wrapping and box that you reserved from the new cartridge. Recycle the old cartridge or dispose of it in the garbage.

6:Close the fax machine's access panel. Turn the fax machine's power back on.

1:Touching the copper connectors on the ink cartridge could damage the cartridge. 2:Make sure that you purchase the correct cartridge for your fax machine. Purchasing the wrong one could damage the cartridge or your fax machine. good luck . please don't forget to rate !

Apr 04, 2010 | Panasonic KX-FHD331 Plain Paper Thermal...

1 Answer

how to load new ink into printer Canon Pixma 620B ? Thank you!

Step 1.
Open the hood of your printer; if the ink cartridge holder does not slide into view, check to make sure the printer is turned on.
  • Step 2 Remove any empty cartridges from the ink cartridge holder and dispose of them properly. Some Canon printers have a protective cartridge lid that must be opened before you can change a cartridge.
  • Step 3 Remove all protective tape and plastic film from the fresh cartridge. Canon uses a bright orange protective tape on its ink cartridges. Some Canon ink cartridges also have a bright orange protective cap over the ink nozzle that must be removed before installation.
  • Step 4 Insert the new cartridge into the ink cartridge holder. Tilt the cartridge up slightly and insert end-first into the proper slot; push down gently on the cartridge to lock it into place. Some Canon printers have an indicator light that will activate when the cartridge is firmly installed; other models have a cartridge cover that will lock into place when closed.
  • Step 5 Close the hood of the printer. The printer will indicate when it is ready for use with a message on the LCD screen or by blinking the LED indicator light.
  • Jan 22, 2010 | Canon Office Equipment & Supplies

    1 Answer

    Replacing Drum Catridge

    Hello, Here are the steps involved in replacing the drum assembly as copied from a users manual:

    The useful life of the drum cartridge is approximately 18,000 copies. When the internal counter reaches approximately 17,000 copies, the drum replacement required indicator will light up indicating that replacement of the drum cartridge will be needed soon. When the indicator begins to blink, the unit will stop operating until the cartridge is replaced. Replace the drum cartridge at this time.

    1 Remove the TD cartridge (Toner Cartridge). Hold the drum cartridge handle and
    gently pull the cartridge out. Dispose of the old drum cartridge in accordance with local regulations.
    3 Remove the new drum cartridge from the protective bag and remove the protective cover from the cartridge. Then gently install the new drum cartridge.

    When closing the covers, be sure to close the front cover securely and then close the side cover. If the covers are closed in the wrong order, the covers may be damaged. Do not remove the protective cover on the drum portion (black paper) of
    a new drum cartridge before use. The cover protects the drum against external light.
    Do not touch the surface of the drum (green portion) of the cartridge. Doing so may cause smudges on the copies.

    4 Gently install the TD cartridge. Close the front cover and then the side cover by pressing the round projections near the side cover open button. The drum
    replacement required indicator will go out and the start indicator will light up.

    Aug 15, 2008 | Sharp AL-1217 Copier

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