Tip & How-To about Office Equipment & Supplies

PRINTER IS OUT OF PAPER

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Cause
Any of the following issues can cause this issue:

  • The paper trays are empty or overloaded.
  • The paper is fold over.
  • The shiny side of the paper is not loaded in the tray face down. Photo paper; load the rough side of the paper facing up.
  • The paper is too smooth for the product.
  • The paper might not be occupied with the feed rollers.
  • The paper width guide is pressed against the paper stack too firmly.
  • The paper tray is not entirely inserted into the printer.
  • The paper setting in the print driver does not match the paper loaded in the paper tray.
  • The rubber paper-feed rollers are dirty.


Check the media and print settings

a) While the printer is on, remove the power cord from the back of the printer, wait 30 seconds, and then plug the power cord into the back of the printer.

b) If the printer is not already on, turn it on by pushing the power button. Swap any paper that is ripped, dusty, wrinkled, or bent. If the paper is coiled flatten the paper by gently bending it in the opposite direction of the curl or swap the paper.

c) Verify that all the paper is the same size and type.

d) Tap the stack of paper on a flat surface to align the edges

e) Verify that the stack of paper to be loaded in the unit contains between 10 and 25 sheets of paper.

f) Insert the stack of paper into the printer and then gently push the paper guides snugly against the paper.

g) Change the paper settings in the print driver. The paper settings in the print driver must match the paper settings for at least one of the installed paper in the trays.

  • Open a document by an application in which it was created.
  • Press File
  • Press Print
  • Press properties. The Printer Properties dialog box will come up.
  • Press the Paper Quality tab.
  • In the drop-down menu, select the size of the paper loaded in the paper tray.
  • In the Type drop-down menu; select the type of paper loaded in the paper tray. Press ok.
  • On the Print dialog box, press ok to print the document.
  • Try print again.






If the issue is not solved, try next steps

  • Switch off the product and unplug the power cable.
  • Open the access door to access to the rollers.
  • Clean the rubber rollers with a fur-free cloth lightly moistened with water.
  • Make sure that any papers that rest on the input tray, which are located at the back of the roller are cleaned. Mop with clean cotton moisten with water, might be required to reach these rollers.
  • Close the access door and plug in the power cable.
  • Try print once again.


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1 Answer

the printer hp deskjet 3325 dos't drag the paper to print


Solution one: Reset the product
  1. Press the Power button (c01602202.gif ) to turn on the product.
  2. With the product turned on , disconnect the power cord from the rear of the product.
  3. Unplug the power cord from the wall outlet.
  4. Wait at least 15 seconds.
  5. Plug the power cord back into the wall outlet.
  6. Reconnect the power cord to the rear of the product.
  7. If the product does not turn on by itself, press the Power button (c01602202.gif ) to turn it on.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution three: Adjust the paper settings in the print driver The paper settings in the print driver must match what is loaded in the tray. NOTE: These changes do not change the default print settings. The print settings return to default the next time the program opens.
  1. Open the document that you were trying to print when the issue occurred.
  2. Click File , and then click Print . The Print dialog box opens.
  3. Click the button that opens the Properties dialog box. Depending on the software program, the button might be Properties , Options , Printer Setup , Printer , or Preferences .
  4. Click the tab that provides paper type and size settings. The tab might be Features or Paper/Quality .
  5. From the Size is drop-down menu, select the paper size that matches the paper in the tray.
  6. From the Type is drop-down menu, select the paper type that matches the paper in the tray.
  7. Click OK , and then click OK again to print the document.
NOTE: If the issue is resolved, and you want to print on another type of paper, load the new paper type, and then repeat the previous steps for the new paper.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution four: Clean the paper rollers Follow these steps to clean the paper rollers.
  1. Press the Power button (c01602202.gif ) to turn off the product.
  2. Disconnect the power cord from the rear of the product.
  3. Remove the rear access door. Different models have different rear access doors. Some have one release tab, some have two release tabs, some have a knob to turn, and some have in-tray catches. Some also have automatic two-sided printing accessories (duplexers). Release the rear access door or duplexer as necessary, and then remove it to access the paper rollers for cleaning. Wipe each paper roller with a lint-free cloth lightly moistened with distilled or bottled water. Rotate the rollers upward carefully to clean all the way around.
  4. Allow the rollers to dry completely, and then replace the rear access door or duplexer.
  5. Slide the rear access door or duplexer into place, and then gently push it in until it clicks or snaps into place.
  6. Reconnect the power cord to the rear of the product.
  7. Try printing again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution six: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product. Cause Any of the following issues can cause this issue:
  • The paper trays are empty or overloaded.
  • The paper is curled.
  • The print side, or shiny side, of the paper is not loaded in the tray face down. For photo paper, always load the rougher side of the paper facing up.
  • The paper is too slick for the product.
  • The paper might not be engaged with the feed rollers.
  • The paper-width guide is pressed against the paper stack too tightly.
  • The paper tray is not completely inserted into the product.
  • The paper settings in the print driver do not match the paper loaded in the paper tray.
  • The rubber paper-feed rollers are dusty.

Dec 30, 2010 | HP DeskJet 3325 InkJet Printer

1 Answer

Ever time I try to print anything, I get a message saying the printer is out of paper. But it's not out of paper! There is plenty of paper in the tray, which I keep reloading, only to get the same message.


Cause
Any of the following issues can cause this issue:
The paper trays are empty or overloaded.
The paper is curled.
The print side, or shiny side, of the paper is not loaded in the tray face down. For photo paper, always load the rougher side of the paper facing up.
The paper is too slick for the product.
The paper might not be engaged with the feed rollers.
The paper-width guide is pressed against the paper stack too tightly.
The paper tray is not completely inserted into the product.
The paper settings in the print driver do not match the paper loaded in the paper tray.
The rubber paper-feed rollers are dusty.
Check the media and print settings

a)While the printer is on, remove the power cord from the back of the printer, wait 30 seconds, and then plug the power cord into the back of the printer.

b)If the printer is not already on, turn it on by pushing the power button.Replace any paper that is ripped, dusty, wrinkled, or bent. If the paper is curled, uncurl the paper by gently bending it in the opposite direction of the curl or replace the paper.

c)Verify that all the paper is the same size and type.

d)Tap the stack of paper on a flat surface to align the edges

e)Verify that the stack of paper to be loaded in the unit contains between 10 and 25 sheets of paper.

f)Insert the stack of paper into the printer and then gently push the paper guides snugly against the paper.

g)Adjust the paper settings in the print driver. The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.

1.Open a document in the application in which it was created.
2.Click File
3.Click Print
4.Click Properties . The Printer Properties dialog box displays.
5.Click the Paper/Quality tab.
6.In the Size is drop-down menu, select the size of the paper loaded in the unit.
7.In the Type is drop-down menu, select the type of paper loaded in the unit.
8.click ok.
9.On the Print dialog box, click OK to print the document.
10.Try printing again.
If the issue is not solved, try next steps

1.Turn off the product and unplug the power cord.
2.Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door.
3.Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
4.Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
5.Close the access door and plug in the power cord.
6.Try printing again.

Sep 16, 2010 | HP Officejet 6000 All-In-One InkJet...

1 Answer

Microsoft Word displays the following message on the screen: ?Printer out of paper.?


  • The paper trays are empty or overloaded.The paper is curledThe print side, or shiny side, of the paper is not loaded in the input tray face down.The paper might not be engaged with the feed rollers.The paper-width guide is pressed against the paper stack too tightly.The paper tray is not completely inserted into the product.The paper settings in the print driver do not match the paper loaded in the paper tray.The rubber paper-feed rollers are coated with dust.
  • Check the media and print settings
  • Clean the rollers
  • try this. have a nice day.

    Apr 30, 2009 | HP LaserJet 1320 Printer

    1 Answer

    Have installed new printer a message pops up saying the printer is out of paper even though there is plenty of paper in tray.


    Hey buddy,

    Follow the below steps:

    Step one:
    Check the media and print settings
    While the printer is on, remove the power cord from the back of the printer, wait 30 seconds, and then plug the power cord into the back of the printer.
    If the printer is not already on, turn it on by pushing the power button.
    Replace any paper that is ripped, dusty, wrinkled, or bent. If the paper is curled, uncurl the paper by gently bending it in the opposite direction of the curl or replace the paper.
    NOTE: Use plain paper in the unit until the issue is resolved.
    Verify that all the paper is the same size and type.
    Tap the stack of paper on a flat surface to align the edges.
    Verify that the stack of paper to be loaded in the unit contains between 10 and 25 sheets of paper.
    NOTE: Do not load too much paper in the printer.
    Insert the stack of paper into the printer and then gently push the paper guides snugly against the paper.
    Adjust the paper settings in the print driver. The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
    Open a document in the application in which it was created.
    Click File .
    Click Print .
    Click Properties . The Printer Properties dialog box displays.
    Click the Paper/Quality tab.
    In the Size is drop-down menu, select the size of the paper loaded in the unit.
    In the Type is drop-down menu, select the type of paper loaded in the unit.
    Click OK .
    NOTE: These changes do not change the default print settings. The print settings will revert to the default print settings the next time the application is opened.
    On the Print dialog box, click OK to print the document.
    Try printing again. If the issue is not solved, continue on to the next section.
    NOTE: If the issue is resolved and you want to print on another type of media, change the paper in the unit and then repeat steps 2 through 7 for the new media.
    Step two: Clean the rollers
    Turn off the product and unplug the power cord.
    Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
    Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
    NOTE: Distilled, filtered, or bottled water is recommended for cleaning the rollers. Tap water might contain contaminants that can damage the rollers.
    Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
    Close the access door and plug in the power cord.
    Try printing again. If the issue is not resolved, continue to the next step.
    Step three: Service the product
    If you have completed all the steps and are still experiencing a problem, service your product.

    Cause of this problem:

    Any of the following issues can cause the error message to appear:
    The paper trays are empty or overloaded.
    The paper is curled.
    The print side, or shiny side, of the paper is not loaded in the input tray face down.
    The paper might not be engaged with the feed rollers.
    The paper-width guide is pressed against the paper stack too tightly.
    The paper tray is not completely inserted into the product.
    The paper settings in the print driver do not match the paper loaded in the paper tray.
    The rubber paper-feed rollers are coated with dust.

    Sep 22, 2008 | HP Computers & Internet

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