Tip & How-To about Video Game Consoles & Games

Xbox 360 no sound or video

Hi, the first thing you should try is unplugging it all from the mains then remove all the wires from the xbox and the back of the telly, then plug them all back in.

doing this will remove any static that may have built up as this can cause you problems, now leave the xbox off for an hour to let it cool down fully then do the following.

1 make sure the air vents are free from dust vac them out if needed.
2 dont use your xbox whilst it is lying on carpet
3 dont use your xbox whilst its on top of anything else electrical as this will give off heat and cause it to over heat.

after you have done the above plug it all back in and switch it on, if you still have no sound or picture then the next thing you need to try is getting another video lead try and ask a friend if they can bring one round just for you to try yours with then if it works you need a new lead but if it dont work keep reading.

if you have got this far then i take it your xbox is still not working as it should do, now the reason you have got either no sound or no picture is due to it over heating, when they built these they used silly little x shaped clamps to hold the heat sink onto the gpu and cpu chip now these clamps are not secure and cause it to over heat.
check you have any warranty left on it before you get any work done.

if you have warranty left take it back and get an exchange or refund, if you have no warranty then the only option you have it to get the xclamps replaced and this may fix your xbox say out of every 10 i do only 1 wont work after it has had the clamps removed and more secure heat clamp fixing screws fitted it usually stops it over heating.
this is a big job to do and if you have never had a go at this sort of thing before then the chances are you will do more harm than good.

i charge 25 pound plus parts to fix these and the parts cost less than 5 pound so you need to find someone who is going to charge the same to fix the problem for you.

if you are going to do it your self then your going to need to get an xbox 360 repair guide and also the rrod repair kit and also some heat sink paste, its not easy to do and its a nightmare just taking the cases off let alone removing the heat sinks and old heat sink paste.

let me know if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks

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1 Answer

my xbox 360 has 4 flashing red rings


hi, 4 flashing red lights is telling you their is a problem with the video lead, try switching the xbox off and unplug all the leads from back of xbox and also back of telly, then plug them back into the xbox making sure you push them in far enough, doing this removes static and should solve the problem, then plug it into the tv and give it a try.

if after doing the above it still dont work then the next thing to do would be to try a neighbours or a friends video lead just to make sure the problem is with the lead and not the hana chip inside the xbox,

you should find another lead will solve your problem if unplugging them doesnt fix it in the first place.

let me know how you get on or if you need further assistance ok

please rate this solution and leave a testimonial please as most users dont leave a rating or response, thanks

Dec 12, 2010 | Video Game Consoles & Games

1 Answer

My xbox 360 will not show any pics, but I have sound. What may be the problem(s)???


Hi, the first thing you should try is unplugging it all from the mains then remove all the wires from the xbox and the back of the telly, then plug them all back in.

doing this will remove any static that may have built up as this can cause you problems, now leave the xbox off for an hour to let it cool down fully then do the following.

1 make sure the air vents are free from dust vac them out if needed.
2 dont use your xbox whilst it is lying on carpet
3 dont use your xbox whilst its on top of anything else electrical as this will give off heat and cause it to over heat.

after you have done the above plug it all back in and switch it on, if you still have no sound or picture then the next thing you need to try is getting another video lead try and ask a friend if they can bring one round just for you to try yours with then if it works you need a new lead but if it dont work keep reading.

if you have got this far then i take it your xbox is still not working as it should do, now the reason you have got either no sound or no picture is due to it over heating, when they built these they used silly little x shaped clamps to hold the heat sink onto the gpu and cpu chip now these clamps are not secure and cause it to over heat.
check you have any warranty left on it before you get any work done.

if you have warranty left take it back and get an exchange or refund, if you have no warranty then the only option you have it to get the xclamps replaced and this may fix your xbox say out of every 10 i do only 1 wont work after it has had the clamps removed and more secure heat clamp fixing screws fitted it usually stops it over heating.
this is a big job to do and if you have never had a go at this sort of thing before then the chances are you will do more harm than good.

i charge 25 pound plus parts to fix these and the parts cost less than 5 pound so you need to find someone who is going to charge the same to fix the problem for you.

if you are going to do it your self then your going to need to get an xbox 360 repair guide and also the rrod repair kit and also some heat sink paste, its not easy to do and its a nightmare just taking the cases off let alone removing the heat sinks and old heat sink paste.

let me know if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks

Sep 14, 2010 | Microsoft Xbox 360 Console

1 Answer

Hi, I let my friend borrow my tv and his rabbit chewed thru the plug cable in several places, so the whole flex needs removing and replacing. Not a clue what I'm doing to be fair, so any advice on what cable I need to use and a rough idea of if it's something I can do myself would be great. Please bear in mind my DIY skills usually incorporate a hammer and not much else! Many thanks, Vic


Hi first let me tell you something about the work involved.
1, getting the case off can be a nightmare as its held by screws and clips getting the clips wrong and forcing them can break the circuit board
2 say you get the case off you then going to either need to unplug the wire from the circuit board its just a push fit and then with the new cable you will either need to by the exact cable from tv repair shop so as you have the same clip or you can use the old clip and splice a new wire onto it( this is not recomended as it only takes someone to pull the mains wire and then if it comes undone inside the telly it will do damage and possibly give someone a shock)

you can get the wire from most tv repair shops and they will sell you one if you do this it wont require you to do any splicing together as it will come with the push fit connector on the end and this plugs into the circuit board so its not soldered in place it just a push fit.

3 even though the telly is unplugged certain parts will still be live and can give you a very nasty shock and this will cause you to short the telly out.

if you can get the cable then thats the easy part but getting the case off is a nightmare as if you do get all the screws out and the clips you then have to unplug several wire connectors to allow you to remove the back enough to work on the telly.

its up to you but it is risky and you could damage the telly and with a telly like this i would say your best option is your local repair shop but take the telly to them as this will save you money for paying for transport, it wont cost much to pay the shop to do it as long as the telly wasnt plugged in when the cable was chewed through, if it was then this could be more serious and could cost a hell of a lot more to get put right it may even be not financially worth doing if it did short out when the cable was chewed through.

i would make sure first that the cable was chewed through when the tv was turned off at the socket if the plug was switched on then the chances are the tv will cost more to fix than its worth and then your best option would be to sell it on the auction site as faulty.

if it was not plugged in when it was chewed through then all it needs is the power lead replacing and this dont involve any solder as its only a push fit but the shop will know how to take the case off to do this without damaging the telly.

if i was you i would leave it to the shop as its not worth damaging it for the price of a cable.

double check first that it was unplugged at the socket when the cable was chewed through else i would cut the losses and get a new tv, a shorted out set can be a nightmare to fix, their not like the old sets where it would short out then you could just change a fuse in the back of the telly these have graphics cards and other parts which would have shorted out if it was plugged in.

let me know if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks

Aug 31, 2010 | Televison & Video

1 Answer

why is there no picture on my xbox only sound


hi, you can try unplugging the lead from your telly and also from your xbox then with your xbox switched off at mains plug them back in make sure you push it into the telly far enough as this could be your problem also make sure its fitted in xbox properly the problem is usually the telly end so make sure this is fitted correctly, then switch it on and see if it is now working, if it isnt then the chances are your going to need a new lead, if the problem was with the xbox then you would have no sound as well so the problem points towards the lead being at fault.

Also make sure the telly is on the correct channel

Mar 26, 2010 | Microsoft Xbox 360 Console

1 Answer

my problem is exactly the same!!!


try buying the wireless thing to plug in the back of your X-box 360

Jul 11, 2009 | Microsoft Xbox 360 Console

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