Tip & How-To about Office Equipment & Supplies

Dell 1700 1710 series printer. Paper not picking up trick....

Here's a quick tip. If your Dell 17XX series (not confirmed for newer than 1710dn printers) is no longer picking up paper from the tray, it MAY be from worn out rollers. Try this tip to get it going while you wait for a replacement roller to get to you:
1 - remove the paper tray
2 - remove toner
3 - flip printer upside down (exposing the rollers)
4 - remove the rubber on the roller
5 - invert it. (turn it inside out)
6 - replace rubber back onto roller (still inverted)
7 - test print.

If this doesn't work then the problem is likely a paper setting (set to legal or something) Good luck.

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1 Answer

Load Paper light


You need to clean the feed roller, if you take out the paper tray and tip the printer on it's back you can see the roller and clean with just a damp cloth and try printing again...

Sep 15, 2009 | Dell 1720dn Laser Printer

1 Answer

does not pick up paper from the tray


How much paper gone throught the printer since it is new?
usually the pickup roller is good for 10,000-15,000 sheets.(20x500 sheet pack). if the printer went throught that much paper, then the pick up roller need to be replaced.
if not, make sure there nothing stucked on the pickup roller, and the roller is not shining (it need to be soft and rough).

Apr 18, 2009 | Dell 1700 Laser Printer

2 Answers

I have an Easy Share printer dock series 3 that has paper loaded


Dirty rollers? I had the same problem and think the rollers are no longer sticky enough to pick up the paper due to a coating of dust... maybe cleaning the rollers would work?

Jan 28, 2009 | Kodak EASYSHARE Plus Series 3 Thermal...

2 Answers

Printer complains: Insert Paper fully into MPF


Pull the paper tray out and look for any obstructions in there.  Check for broken parts as well such a sensor.  Sometimes they get out of position as well.

Sep 17, 2008 | Dell 3100cn Laser Printer

3 Answers

Paper Jam


We need to the model/make to help you


but using some detective skills I've decided you are using a HP machine

Yup Dirty damaged worn feed roller but what model machine is it they are all different but pull out tray 2 cassette all the way and look in, there is probally a cylinder like rubber roller 5cm wide front centre of where cassette slides in, there might be roller on the cassette too at the front center as well.

Most modern printers feed rollers just slide off after lifting small plastic tabs on them and gently pulling, feed rollers are available but you can sometimes also get results by cleaning them with a dash of metho or water on a rag.

If paper feeds 2wo sheets at once then you need to change the seperation pad/roller too.

Nov 01, 2007 | Dell W5300N Laser Printer

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