Tip & How-To about Computers & Internet

How to up your chances of getting an answer to your "FIXYA" question

When asking your question. Give as much information as possible. I usually try to help out with the computer questions and too too many times I'm left saying to myself "what is this person asking".

A common occurrence is people asking where to get a driver for their computer. That's fine. However, just saying a driver for my Device Model 7893 doesn't really help. To help get an answer include as much information as possible.

When asking for a driver for your device, the main thing to include is what Operating system you are using. Drivers for XP are different than the one for Vista. Same as drivers for Vista are different than drivers for 7.

Also read over your question after you have written it. Chances are if it doesn't make sense to you, it's definitely not going to make sense to the people trying to help.

This is an example of what I consider to be a "bad question"

my fil not open

That's the question, it's filed under Outlook 2003 for PC.

What type of "fil" is it? Were you able to open it before? Are you able to open other files like it. Does it give an error message? What is the error message?

There's just so much information left out that people are just going to look over the question. It's only the very bored person who is going to reply asking for more information on the problem.

On the other side, this is what I would consider to be a "good question":

where can I find the driver for the Farallon SkyLINE Network adapter for Windows Vista or Windows 7 32bit

This user is giving all the information they need to get their problem solved. They are saying what their device is and for what OS they need it for.

Again to repeat myself, when asking a question, give as much information as possible: What Operating System are you using, what version of software is it, when did the problem start happening, what model is it, etc. And also, read over your question to make sure that it makes sense.

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hello I asked a question

this is not a live chat. give it some time and some of the volunteer expert may answer your question. try including as much relevant information as possible to help diagnose the problem correctly

Nov 08, 2016 | Cell Phones

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