Tip for DVR-107D DVD±RW Burner

How to fix non working cd/dvd, shows in device manager with error code..

posted on Apr 26, 2008

Ekse
Ekse
Rank: Guru
Rating: 88%, 5090 votes

Hello

This solution is for the following error codes 31, 32, 19, 39 and 41 shown in device manager in device status.

If your cd or dvd drive isn't working properly but you can see it in the device manager, and it has worked before.

And if you have tried un-installing it, updating drivers and so on and it hasn't worked?

Then I suggest you try removing the lower and upper filters from your windows registry as they most likely are the problem.



Windows key + r or start -> run. That will open the run menu
Then type in regedit.

you need to browse into
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
and delete the lower and upper filters from the right side of the window.

A restart is required.

Comment by Ekse, posted on May 06, 2008

here are the instructions in plain text

Click the Start button, press run and type regedit.

  1. In the Registry Editor window, in the left pane, double-click the HKEY_LOCAL_MACHINE folder.
  2. In the HKEY_LOCAL_MACHINE folder, double-click the System folder.
  3. In the System folder, double-click the CurrentControlSet folder.
  4. In the CurrentControlSet folder, double-click the Control folder.
  5. In the Control folder, double-click the Class folder.
  6. In the Class folder, click to select the {4D36E965-E325-11CE-BFC1-08002BE10318} folder.
  7. In the right pane, click to select the UpperFilters registry value.
  8. Press Del / Delete to remove the registery entry.
  9. In the Confirm Value Delete dialog box, click the Yes button.
  10. In the right pane, click to select the LowerFilters registry value.
  11. Press Del / Delete to remove the registery entry.
  12. In the Confirm Value Delete dialog box, click the Yes button.
  13. close the regedit window.
  14. Restart the computer.

Comment by Ekse, posted on May 21, 2009

Guys, we don't get any notifications from your comments so if you need further assistance or if you have another problem try posting it on the site with the ask a question button on the top right. then we can find it from the problems and someone might answer it, we can't answer to your questions on this page.

Comment by Ekse, posted on Sep 02, 2009

Helpful
Was this helpful?
Yes
No
21 people thought this was helpful

Comments

- Sep 21, 2009

Yes it's working. Win7,Acer Aspire 5735
Thank you man
- Aug 11, 2009

Thanks so much for this great tip!!!
My blodpressure always gets high when I'm trying to fix computer-errors.Now it's back to normal.
Once again thank you!

- Jul 16, 2009

Thank you very much,I did exactly asyou suggested and it has solved the problem within minute.Now I am relaxed.Thanks once again.---------rkk45
- Jul 06, 2009

Awesome! Worked first time. I've been scratching my head on this for weeks. Thank you SO much!
- Jun 19, 2009

Another paen of fulsome praise... Thanks, I was knocking my noggin on the wall trying to work out WTF was wrong, got the casing open to jigger with the drive leads, everything, but this worked. You are a genius (or at least a smartarse) and I owe you a pint.
- May 21, 2009

It work for me too.....but why did that happen?
- May 08, 2009

YAY! Thank you!!!!
- Apr 18, 2009

unfortunately I do not have neither the upper filters or the lower filters in my registry so what is the problem if it does not open the files in a cd rom


- Mar 15, 2009

You my friend, ARE THE ****!!! THANKS. Craig0
- Feb 06, 2009

Great working solutions!!! A half a day's of trial & errors, solve in just under 3mins. now, headache's gone, thanks to your post!!!
- Jan 30, 2009

Hello
 This fix, worked straight off, thankyou so much I spent 3hours trying to fix this dammed DVD
Well done and many thanks
- Jan 28, 2009

Hi! I have a optiarc dvd rw ad-7560A ATA device, and I did what you suggested...It didn't work... :s

I'm getting desperate...I eliminated the lower and upper filters, but my drive won't read CDs or DVDs... It just says, "insert a disk" as if I don't have any in it...


Please help me!!!

Comment by carla_lanita, posted on Jan 28, 2009

Hi! I have a optiarc dvd rw ad-7560A ATA device, and I did what you suggested...It didn't work... :s

I'm getting desperate...I eliminated the lower and upper filters, but my drive won't read CDs or DVDs... It just says, "insert a disk" as if I don't have any in it...


Please help me!!!

carla_lanita@hotmail.com

- Jan 22, 2009

Amaaaazingg!!!!
I only wish I understood the magic???? It worked perfectly for me.
Thank you so much!!!
Elad.
- Jan 07, 2009

Thank you Ekse, You are the man !

Just for the record my registry file:

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

only listed the lower filter, it did not list an upper filter. I deleted the lower filter, rebooted, and the DVD RW started right up. Awesome.





- Dec 30, 2008

Hello all,

I just wanted to say a huge thank you to Ekse for the tip on how to straighten out this issue!!!!

It took about three minutes and I was fully operational. I had been fooling with it for a few hours before I sought out help.

Great site and awesome help!

Cheers

Octos
- Dec 29, 2008

Thank you so much....I have spent 7 hours trying everything to fix this problem. I followed your easy instructions and it worked!!!! I cannot tell you how glad I am that I found your post.
- Nov 30, 2008

OMG thank you so much..... i was about to lose my mind!!!! very helpful and easy!
- Nov 22, 2008

hiya thank you so much had the dvd rw not working six times now and had format and start again checked for months for a fix then i follow ur instructions and its working fine now a big thanks from me cheers
- Nov 10, 2008

I just want to Thank You!!! For taking the time out to share your solution to the errors. I followed you instructions and everything is ALL GOOD!!!!

Thanks again!

- Nov 08, 2008

Thank you Ekse,

I too found myself with my LG CDRom RW not responding and doing all the things you mentioned. So of course my next stop was FixYa. My problem has already been experienced and fixes made available.

From now on if I encounter any other computer problem (prior to this fix, I already got a solution for unrelated problem) I will come here first.

Thanks Again,

PS....this was my first experience using RegEdit and actually affecting a change in the Registry. Without those instructions I would have no idea what to do. Tks.

- Nov 05, 2008

Dvd burner not burning DVD hi man i chated with computer company and they said the samething BUT there is not upper frame and lower frame in my registry i have
-default
-class
-enumprop...
-icon
-installer32
-noinstallclass
-silentinstall
-troubleshooter-0
which ones should i delete thanks

please tell me wht to do i really need to burn something....

- Oct 28, 2008

WoW ur a god send MY HERO !! i been trying fix my burner for days it was pissin me off ready to buy new one but this did work cant thx ya enuf thank you mate
- Sep 27, 2008

thanks a lot. that was a very realy helpfull.
- Aug 27, 2008

Awesome!!! Aewsome!!! Awesome!!!

Thank You!!!!!!!!!!!!!!! Sooooooooooooooooo Much!!!

Great Advise!!!!!!

Kepp on helping people!!!!!

As Jackie Gleason would say "How sweet it is"


Rolen2000
- Aug 24, 2008

I have problem with DDW-081 recorder
it doesn't read CD at all 
it read DVD OK but can't  see any CDs

i don't have any filters in my registry 
OS windows XP sp2
- Jun 12, 2008

Hi Ekse,

I deleted the lower and upper filters from the registry. my dvd/cd-rw drive read and burn cds but doesn't recognize DVDs (blank). Sometimes it freezes the computer. I download the firmware. please help me to sholve this problem.

Thankx,

atabshome
- May 15, 2008

Man I cant beleive that this worked, and I have been brainstorming this for a long time thanks alot it was very helpful
 

Add a Comment

Insert Link


 

Can you Help with these CD and DVD Burners problems?

Answer
Hi, I m having Sony VAIO laptop model VGNF315B and recetly 4 months back i had approached sony... (More)

Answer
get a code 10 error message. it doesn't run any cd or dvd

Answer
my atapi dh20a4h will burn 4x and will not burn 16x the drive shows no media installed when i use... (More)

Answer
my system is vista premium on an hp the laptop crashed and restored. I think it came back without... (More)

Answer
I have an HP Notebook (dv6700) with Windows Vista operating system. It has the Pioneer DVDRW drive... (More)

Didn't find what you were looking for?

Describe your problem:

Select a Category:





Insert Link

What is this?



Select


Ask our Experts

 

Solve Your Problem Now!
Chat Live with an Expert
Chat Now
Top Computer & Laptop Repairmen

(952) 890-7770
Zkarlo.com provides discount and used laptop parts...
Zkarlo.com

(646) 202-3935
Macbook LCD Screen Replacement $159 iPhone 3g...
NYCiPodDoctor 877-TUNEDOC (8863362)



close

Add to My Products

Add the things you own to your My Products collection and get product information, solutions to problems, manuals & guides, tips and how-to's, reviews & ratings and local repair service - all in one easy place.


Step 1: Select a category & subcategory

 
Step 2: Select a product and click on add
I can't find my product

select

close
Success!

Add another product
Close
close
Save This Product

Enter your email address

We will not share your email. Privacy Policy

I agree to the FixYa Terms of Use

    
Send to friends
Send to: (e.g. Julie@email.com)
(Separate email adresses with commas)
Your name:
Your email address:
Message: