Tip & How-To about Office Equipment & Supplies

What to do when you lose your ID and have a print job running.

You send a print job to the printer and it asks for your user ID which you forgot or threw in the trash. Now the printer will not print, the job cannot be deleted and the computer will not cancel the job.

If the print job is not that important shut the printer down and remove the power cord for about 30 minutes. When you turn it back on the unit will reset and erase any print jobs. This is your easiest solution but only if you do not have to be concerned about the print job.

As far as the computer, you can reboot it also which will erase any print jobs.The unit may not reboot because it cannot shut down the print job. In this case it may require using control + alt+ delete (all at the same time) if any of the programs say that they cannot shut down. You will get the Windows Task Manager and will have to make a selection on the software you want to stop from running. Obviously it will be the print driver.
If you threw the ID into the trash and have not emptied the trash yet, open the trash icon and see if the user name is still there. This may save you some problems and you can retrieve it by moving it back to the original location by clicking on restore all items. This may restore more than you want but any unwanted files can be put back in the trashl

Thanks for using FixYa and for the great rating.

hardrocko

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Memory low message on hp laserjet pro 200


see HP LaserJet Pro Printers Memory is Low message displayed on the control...

HP LaserJet Pro Printers - 'Memory is Low' message displayed on the control panel HP LaserJet Pro - Troubleshoot 20.xx (memory failure) and 21.xx (print failure) error messages (ID: emr_na-c05049204)
HP Customer Support page and ensure the printer is running the latest available firmware. Print a Configuration Report from the control panel of the printer to check the installed firmware version.
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  • Adobe PDF files can sometimes be very complex. Go to this document if printing PDF files is slow or resulting in memory out messages: HP LaserJet - Print job is slow or hangs in the print queue when printing Adobe PDF files (ID: emr_na-c04071740)
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  • Appendix A
    Memory Allocation Utilities or jobs that you download to the product sometimes include resources (for example, fonts, macros, or patterns). Resources that are internally marked as permanent remain in the product memory until you turn the product off.
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