Tip & How-To about Microsoft Xbox 360 Console

Repair an XBOX Disc or other laser disc

After reading many online complaints about the XBOX 360 scratching a ring around the play side of game discs I went on a hunt for a solution. I wasn't able to find viable solution online but someone told me to try toothpaste to remove the scratches.

Personally I thought toothpaste might be too abrasive so I was able to polish my scratches out using "Wenol Polish". It comes in a blue tube like toothpaste but it's primary use is for polishing car parts and metals. Make sure to use the super soft version with a very soft cloth like micro fiber or a lint free optics cloth.

Take the cloth and wrap it around your index finger. Place a small amount of the Wenol on the cloth and make small circular motions over the scratches. Do about 1/3 of the disc at a time. Use light or medium pressure at most.

It should take about 15 or 20 minutes until you see the scratches fade away. Try your disc again and see if it reads properly in your machine. If not, return to polishing until it works.

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Related Questions:

1 Answer

My NBA 2K11 game disc has a scratch going around the disc like a ring. I was playing and tilted it on its side to check something on the side. It stopped responding and told me the disc could not be read. I then popped the disc out and it had this ring scratch. How do I fix it?

try to clean the disc with a clean cotton cloth or you can use a cleaning fluid for the disc then dry with a cotton cloth or a damp cloth then put it on the XBOX 360 if that does not work the disc is really damaged or check the disc if its a light scratch or permanent scratch mark

Feb 07, 2011 | Microsoft Xbox 360 Console

2 Answers

My XBOX(not a 360) won't read disks

Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render the game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error”. Best remedy for starters is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally required to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 disc repairs or to get discs professionally repaired, visit:


Check the More Info Section & FAQ section for more details on disc repairs.

Send your discs off to a Professional Disc Repair Service and the discs shall be sent back as good as new.

If this laser burn scenario is consistently happening to your game discs, the games console itself may require repair. You should contact Microsoft for assessment and guidelines.

Mar 04, 2010 | Microsoft Xbox 360 Console

2 Answers

how to repair nba 2k9 for xbox 360

When I have problems with scratched DVD's or games, I use the scratch remover cream that goes on your disc, Leave it on for a few minutes to dry, then wipe it off with a very smooth cloth... Its about $7 or $8 I think.... Good Luck, Like I said this usually works fine for fixing scratched discs

Oct 18, 2009 | 2K Games NBA 2K9 for Xbox 360

1 Answer

xbox 360 scratched disk


If the xbox is under warranty ( Microsoft has extended coverage on those) , have Microsoft fix it.
If it's older , you'll need to find a service that fixes 360s
If the case seal is broken Microsoft wont cover any warranty issues

Jan 02, 2009 | Microsoft Xbox 360 Console

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