Tip & How-To about Epson RX620 All-In-One InkJet Photo Printer

RX620 Paper Feed Fix

You can fix this problem by looking down into the paper feed area and you'll see a gray rubber wheel which is used to pull the paper through. I put my hand into a sock and soaked the end of the sock in rubbing alcohol so my middle finger could both rotate the rubber wheel and wipe off the fine, almost powdery paper residue.

The wheel just needs to be cleaned so the rubber grips and pulls one sheet at time instead of 3 or 4 and then jamming.

I use matte finish paper often so the wheel gets dusted and needs cleaning every 100 sheets or less.

Epson support never offered this advise. They told me to buy Epson paper and see if it works better. By the way, this is the 3rd refurbished printer as they all had the same problem until I figured this out.

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paper feed jams on right hand side after I pulled bits of an A4 that came out ripped


You did not get all the pieces of that A4 paper out of the paper path. There is still a small shard of paper in the right side of the paper feed area. Use a flashlight to look carefully in the paper feed area and gently use tweezers to remove the piece of paper. If you pulled the sheet of A4 paper backwards out of the feed area, you may have dislodged the paper feed sensor (a small plastic finger that sticks down in the paper path to tell the printer that the paper has passed.) Be careful with the tweezers... if you break that sensor, there is no fixing it.

Jun 21, 2015 | Epson Stylus Photo R2400 InkJet Printer

10 Answers

My epson rx 620 printer says there is a paper jam. It hasn't been used in a little while and last time it was there was no paper jam. How can I fix this error message? When I turn it on the paper feed seems to run for too long.

Try re-setting the printer:

Turn off the printer. Hold down The Stop Button And The B & W Button. Turn on
the printer while holding the buttons down printer will reset.

Jun 27, 2008 | Office Equipment & Supplies

1 Answer

paper not feeding properly; getting stuck

When paper feed improperly, 99 times out of a 100 it is the rubber wheels which pull the paper. They get worn out semi-quickly and lose grip. I suggest grabbing some rubber rejuvenator spray (link for it below. That'll be cheaper than replacing the wheels all of the time.
I hope this helps and thanks for using Fixya!
** If this was helpful, please leave a great rating so others may benefit from this answer too! **

Sep 23, 2011 | Lexmark X5470 All-In-One InkJet Printer

3 Answers

paper feed problem.

I have just removed the panel where the power and USB cable lock into. It's a case of 1 screww from the rear and 2 catchs underneath the printer. From there you should be able to see the mechanism for the roller, a set of small white cogs. below that you should be able to see a very small spring which is acting as the pressure. Mine was still attached but as you say was pulling no pressure on the roller what so ever.

Find yourself a large-ish rubber band and slip the band over the whole mechansim. Best way is through the paper feed slot, slip it over the roller and then move it through to the area where you removed the panel. Position the rubber band as far down the cogs as possible, don't worry the cog casing prevents the band interfearing with the cogs. Now pull the band reasonably tight and with the other hand test the pressure of the roller. Adjust till you feel OK with it. Now put the panel back in with the end of the rubber band trapped and poking out from the panel behind the printer, holding it in place. Redo the screw and give it a try.

My first attempt found it a bit too restrictive and feeded to sheets at a time but adjusted it once and its back to normal. I know its a bodge but its a cheap one and it uses a rubber band, just how I fixed my Punto's windscreen wiper, £120 part or a rubber band once a month... Mmmm...

Jan 22, 2008 | Lexmark P4350 All-In-One InkJet Printer

2 Answers

paper won't feed

The paper is pulled in with rubber traction wheels on a rotating rod where the bottom of the paper sits in the loading area. If these rubber wheels get slick or hard, they won't pull. Buffing the rubber wheels lightly with fine sandpaper will restore the wheels to the rubbery texture they need to pull the paper. But be SURE to completely clean any abrasive dust out of the machine before use.

Aug 02, 2007 | Brother MFC 210C All-In-One InkJet Printer

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