Tip & How-To about Epson RX620 All-In-One InkJet Photo Printer
You can fix this problem by looking down into the paper feed area and
you'll see a gray rubber wheel which is used to pull the paper through.
I put my hand into a sock and soaked the end of the sock in rubbing
alcohol so my middle finger could both rotate the rubber wheel and wipe off the
fine, almost powdery paper residue.
The wheel just needs to be cleaned so the rubber grips and pulls one sheet at time instead of 3 or 4 and then jamming.
I use matte finish paper often so the wheel gets dusted and needs cleaning every 100 sheets or less.
Epson support never offered this advise. They told me to buy Epson paper and see if it works better. By the way, this is the 3rd refurbished printer as they all had the same problem until I figured this out.
Posted by steveomedi... on
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