Tip & How-To about Computers & Internet

BellSouth AT&T Motorola Modem Red Light/s, No Internet

Modem, Router and PC

1. Press and hold the reset button on the back of your modem for 10 seconds to fully reset your modem to initial factory defaults.

2. Wait for the modem's Power and DSL LEDs to turn solid green.

3. Open your computer's Internet browser and your modem should launch a mini-setup routine. Enter your FastAccess DSL username in the format of yourusername@bellsouth.net, enter your FastAccess DSL password and confirm your FastAccess DSL password and click next, then there will be an "Auto Calender Update Configuration" page where you will set the auto update info and timezone info so just enter the info and click next.

4. Your browser will refresh the page and say everything is ready to go, this may take a few moments. When this is complete type 192.168.1.254 into your browser's address bar and click on the "Broadband DSL Line" tab, then on the right, click on Connection configuration.

5. Change the Protocol from the dropdown box to Bridged Ethernet Mode, and then click on Save and Restart Connection.

6. Open your computer's Internet browser again and type in 192.168.1.1 into your browser’s address bar. In the Internet Setup, change the Internet Connection Type to PPPoE and enter your FastAccess DSL username in the format of yourusername@bellsouth.net, enter your FastAccess DSL password and click on Save Settings.

7. Close all windows and restart your computer. Your internet should now be working.



Modem and PC

1. Press and hold the reset button on the back of your modem for 10 seconds to fully reset your modem to initial factory defaults.

2. Wait for the modem's Power and DSL LEDs to turn solid green.

3. Open your computer's Internet browser and your modem should launch a mini-setup routine. Enter your FastAccess DSL username in the format of yourusername@bellsouth.net, enter your FastAccess DSL password and confirm your FastAccess DSL password and click next, then there will be an "Auto Calender Update Configuration" page where you will set the auto update info and timezone info so just enter the info and click next.

4. Your browser will refresh the page and say everything is ready to go, this may take a few moments.

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1 Answer

i'm getting error code 51030


Hello Carole,

"Power cycle" your router and modem. To do this, unplug both the modem and the router from the power outlet. Wait a few minutes, and plug the modem back in. Wait a couple of minutes for the modem to initialize, then plug in the router. Try to connect the Wii online and test for proper response.

If that doesn't work, erase your old connection settings on the Wii and set up a new one, as your router's settings may have changed since you last connected.

If that still won't work, reset your router so it will go back to factory settings. To do that, look for the reset button locatd at the back of your router. Use a pin to press and hold it for 10 seconds.



Thanks for using Fixya!
You can rate my answer if you appreciate it.

-damneddle

Oct 10, 2011 | Nintendo Wii Console

1 Answer

password reset on modem for wifi


on modem or router?
Router reset:

Step 1 Locate the reset pinhole on the back of the unit.

Step 2 With the unit powered on, press and hold the Reset button.

Step 3 Hold the Reset button for about 10 seconds.

Step 4 Release the Reset button.

Step 5 The unit will reboot. Allow 20-30 seconds before reconnecting.

Step 6 The device is now at factory defaults.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe


Dec 29, 2010 | Office Equipment & Supplies

1 Answer

there's no output signal on my router when i connect my modem to it and the out is to my PC, it says no network connection


Connect the Cable modem to the router's Internet/WAN port, then connect the PC to any one of the router's ports.
Reset the D-Link router:
D-Link Router reset
Step 1 Locate the reset pinhole on the back of the unit.
Step 2 With the unit powered on, press and hold the Reset button.
Step 3 Hold the Reset button for about 10 seconds.
Step 4 Release the Reset button.
Step 5 The unit will reboot. Allow 20-30 seconds before reconnecting.
Step 6 The device is now at factory defaults.
Note: Do not recycle power during the reset procedure. The default user name for most D-Link devices is admin and the password is left blank.
When it says hold for about 10 seconds, don't hold for more than ten seconds or the procedure will likely fail, if ten seconds doesn't work try 5 seconds. Then:

Shutdown your PC. Unplug the power from the router and the cable modem.
Wait 30 sec. then plug in the power to the cable modem, wait 30 sec. then plug the power to the router. Wait till you have "Internet" light then restart your PC. The PC should pick up an IP address and you should be able to get on-line. This is if you have a cable service provider. If you have DSL, the router needs to be configured with PPOe.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

May 23, 2009 | D-Link AirPlus DI-524 Wireless Router

2 Answers

password


To remove all the settings of the used modem router, most modem has a reset button and need a paper clip end to press it. If you want to reset the modem to factory default, most likely you:
  1. having power on the modem, press and hold the reset button for at least 10 seconds (or until lights on front starts blinking)
  2. this is most common practise in programming the modem chips.
If that doesn't do, try:
  1. unplug power cord of the modem
  2. press and hold the reset button
  3. plug in the power cord
  4. wait for about 5 seconds then release reset button
If still not able to reset it to factory default, ring the manufacturer's Tech support and get them to help you "reset the modem to factory default".
Good luck!

Apr 11, 2009 | Actiontec GT704WG Wireless Router...

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