Tip & How-To about Office Equipment & Supplies

Cleaning out a printer

Canon Printer Tips
Unclogging The Printhead - Three Methods
Canon printers have a semi-permanent printhead. It's the 'holder' that the ink cartridges (tanks) fit into. It can be removed fairly easily. Over time, it can and does become clogged, mainly from letting the printer set without use. You need to print both black and color at least once per week in order to prevent clogging and keep the ink flowing.
Normally you can clear up minor clogs and streaking by running the cleaning cycle found in your printer's software utility. For quick access to your printer's utility (drivers): In your browser's address bar type: control panel\printers and hit 'enter' on your keyboard. This will bring up a page with your installed printer's icon. Place your mouse cursor over the printer icon and 'right-click' on it. When the dropdown menu shows, click on 'properties'. This will bring up the printer utility. Look for the 'maintenance' tab and follow the cleaning prompts.
If the cleaning cycles don't do the trick in clearing up poor and incomplete output, don't give up and assume you'll need to buy a new print head (they often cost more than a new printer!). You can try the following as it will cause no harm: (we and many others have succesfully done this)
Remove the ink tanks from the printhead (tank holder) and seal them in a ziplock plactic bag. Set them aside, preferrably propped upright. Next remove the print head, it snaps out. Use the kitchen or other sink and turn the water on so that it is running slowly and that it is warm. Hold the print head, bottom facing down, and cup your hand under the running water so that the water fills it up and flows into the the print head. This will flush the ink out of the printhead. You'll need to turn the print head over, bottom side up, and flush it that way as well. You'll see when there is no more ink being flushed out.
You WILL need to do a final flush/rinse with some distilled, or purified water. This ensures that any risidual minerals or impurities of the tap water are flushed out of the print head. Set the print head on a paper towel to dry, drying time will vary. TIP: To expedite the drying process, shake the printhead vigorously as there is a fair amount of water retained after rinsing!
Place the printhead (tank holder) back in the printer and reinsert the inks tanks. The printer should automatically do a print head alignment. If it doesn't, manually perform a "Printhead Alignment" through the printer's utility. Next, run the "printhead cleaning" cycle and print a nozzle check.
Here's another, similar method:
Open the lid of the printer and when the print head moves to the left, remove the cartridges (tanks). You should then be able to easily remove the print head. It has the circuitry on it and on the bottom are the outlet nozzles.
Get a small, shallow pan and lay a couple of paper towels in the bottom. Heat up (via microwave) enough purified/bottled water to cover the paper towels. Set the print head on the towels. You should see ink 'bleeding' out. Move the print head to several different spots (about a minute each spot). This will dissolve the ink clogs. Remove the print head and gently dab it dry on fresh paper towels.
Place the print head back in the printer and insert the ink tanks.Run a print head alignment and a regular cleaning followed by nozzle check and test print(s). That should do it. If not, repeat the above procedure(s).
If the above two methods don't quite do the trick, try this:
Remove the ink tanks and printhead (cartridge holder) from the printer as instructed above. Get a small bowl, dish or pan, large enough to accommodate the printhead. Lay down a layer or two of paper towels in the bottom of the container to protect the printhead circuitry from contact damage.
Make up a 50/50 mixture of ammonia and distilled water, about a pint will do. Heat the mixture up in the microwave for about a minute or so, not boiling. Slowly pour over the paper towels so that you have approximately 1/2 inch mixture total. Set the printhead (cartridge holder) into the container and pour some of the remaining mixture over the top, just enough to wet it good. Let it soak for several hours (3-4) or overnight. You can move it slightly to a different spot every hour or so.
Remove the printhead and rinse thoroughly with distilled water. Shake it dry, set it on folded paper towels to air dry. Reinsert the printhead and ink tanks. The printer should do an automatic "Printhead Alignment", if not manually do so and run a cleaning cycle or two followed by printing a nozzle check pattern to check your progress. Repeat as necessary.
" cycle and print a nozzle check. Here's another, similar method:
Open the lid of the printer and when the print head moves to the left, remove the cartridges (tanks). You should then be able to easily remove the print head. It has the circuitry on it and on the bottom are the outlet nozzles.
Get a small, shallow pan and lay a couple of paper towels in the bottom. Heat up (via microwave) enough purified/bottled water to cover the paper towels. Set the print head on the towels. You should see ink 'bleeding' out. Move the print head to several different spots (about a minute each spot). This will dissolve the ink clogs. Remove the print head and gently dab it dry on fresh paper towels.
Place the print head back in the printer and insert the ink tanks.Run a print head alignment and a regular cleaning followed by nozzle check and test print(s). That should do it. If not, repeat the above procedure(s).
If the above two methods don't quite do the trick, try this:
Remove the ink tanks and printhead (cartridge holder) from the printer as instructed above. Get a small bowl, dish or pan, large enough to accommodate the printhead. Lay down a layer or two of paper towels in the bottom of the container to protect the printhead circuitry from contact damage.
Make up a 50/50 mixture of ammonia and distilled water, about a pint will do. Heat the mixture up in the microwave for about a minute or so, not boiling. Slowly pour over the paper towels so that you have approximately 1/2 inch mixture total. Set the printhead (cartridge holder) into the container and pour some of the remaining mixture over the top, just enough to wet it good. Let it soak for several hours (3-4) or overnight. You can move it slightly to a different spot every hour or so.
Remove the printhead and rinse thoroughly with distilled water. Shake it dry, set it on folded paper towels to air dry. Reinsert the printhead and ink tanks. The printer should do an automatic "Printhead Alignment", if not manually do so and run a cleaning cycle or two followed by printing a nozzle check pattern to check your progress. Repeat as necessary.

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1 Answer

Canon MX882 won't print. I put in new ink cartridges, cleaned the print head, shut the printer off and turned it back on. Nothing worked. I'm about to throw it out and buy a new printer. Any suggestions as to what else I can try?


Regarding your recent inquiry about the Canon MX882 poor print quality/lack of printing performance, it sounds like the semi-permanent PRINTHEAD* is either clogged (from dried ink), has an electrical connection issue or has reached END-OF-LIFE*. To help determine which is causing the error condition, please perform the following steps (if you have already performed a step, please continue to the next step in the order shown):


Canon Cartridge Troubleshooting: http://inkjet411.com/?page_id=1537
(Review all steps below prior to beginning - ensure nothing has been overlooked)

1. Go into the printer's maintenance/tools menu and print a print quality test (i.e. heading cleaning, nozzle test or similar) to help identify which color (of number of colors) is impacted.

NOTE: To help determine which color has run out, use the following suggestions in sequence until you are able to identify the empty color: 1) Generate a Print Quality Test Page from your printer control panel; a faded color band indicates empty. 2) To distinguish between a black and photo black cartridge, print a text document and/or a photo. Faded black in a text document indicates the black cartridge is empty; faded black in a photo indicates the photo black cartridge is empty. 3) To distinguish between cyan, yellow, and magenta click here: http://inkjet411.com/?page_id=146 A faded or missing color band indicates empty.

2. At the printer's control panel under the 'Maintenance' or 'Tools' menu, activate a 'CLEANING' or 'HEAD CLEANING' to prime the ink system. Then Run the Inkjet411 'Ink Recovery Test Print' from our Test Prints page to verify all colors are firing properly (all printers also provide some form of a Self Test page): http://inkjet411.com/?page_id=146

3. Check your user's manual to see if there are any procedures on cleaning the service station/capping station assembly (this is where the carriage/cartridges 'park' when not in use). A dirty service station can cause all kinds of improper color output problems (assuming the printhead is working correctly of course). NOTE: May not be applicable for your model depending on the printer design.

4. The Ink Absorber, if applicable depending on print model, may also be full which could also cause printing related issues (typically an error code will be displayed when the ink absorber is full)...here is a customer/yahoo response on this particular issue: http://answers.yahoo.com/question/index?qid=20130523085451AAE1TqW

5. Refer to our print quality support page to ensure other variables are not causing the issue such as printer driver settings or operating system device conflict, etc: http://inkjet411.com/?page_id=1432

6. If this does not remedy the problem, then one or more of the ink ports may be dry within the PRINTHEAD assembly (the ink cartridges physically connect to this electronic assembly). We suggest you either remove the printhead and perform a hot water flush for 2 minutes (in a sink) or using an eye-dropper, or similar, drip 5-10 milliliters (i.e. 1-2 teaspoons) of distilled water into the respective color ink port to help saturate the foam. http://inkjet411.com/?page_id=2804

7. Reinstall ink cartridges and retest.

8. If all ink cartridges are printing normally then the problem may the printer driver (i.e. file conversion issue); if one or more of the colors remain missing (...on internal test print) then we suggest you return to your retail refiller (i.e. Costco) and request to have the cyan/black (or more) ink cartridges weighed and checked. They should also ensure the smart chips are properly reset.

9. If the problem persists with full ink cartridges, then the PRINTHEAD* is likely clogged or electrically damaged - see below.

-Thank you

-----------------------------------------------------------------------------------------------
Inkjet411 Suggested PRINTHEAD Cleaning Procedures - ADVANCED RECOVERY RESOLUTIONS ONLY

1.Canon Printhead Warm-Water Flush Procedure: http://inkjet411.com/?page_id=2804

3rd party PRINTHEAD CLEANING solutions (for additional reference only):
http://www.youtube.com/watch?v=FL8QaFVwsEs (Canon)
http://www.youtube.com/watch?v=ZheZf-vdho8 (Canon Printhead removal / water flush)

2.If the problem persists, then you may have a damaged PRINTHEAD (worst case scenario), unrelated to the refilled cartridges. The printhead is a separate electronic assembly (which the cartridges are installed into) and is responsible for firing the ink drops onto the paper. Over time and based on usage this assembly will eventually fail (typically lasts ~4,000 to 5000 printed pages on avg). Refer to video on how the PRINTHEAD functions: http://inkjet411.com/?page_id=2054

A replacement PRINTHEAD can normally be purchased from Canon.com (genuine part) or from Alibaba.com (aftermarket part).

----
PRINTHEAD TECHNICAL NOTES:
http://inkjet411.com/?page_id=2934

IIT (individual ink tank-based) printer models have an electronic PRINTHEAD within the base of the carriage assembly (responsible for pulling ink from the 4, 5 or 6 ink cartridges and then firing the ink droplets onto the paper) - these will eventually fail depending on print usage type and printer duty cycle (i.e. rated for approximately 10,000 printed pages over life, but the consumer average is typically closer ~4,000-5,000 thruput pages). The printhead is replaceable and can be ordered directly from the manufacturer or www.Amazon.com . For information on how the PRINTHEAD functions, please watch the following video: http://inkjet411.com/?page_id=2054

Typically the printhead should not reach it's end-of-life until after a minimum of 8 or more complete sets of cartridge changes. While some printheads may last 10,000+ pages others may only last 2000 pages, actual results will vary. The printhead will eventually fail in time due to an internal micro-electronics failure, due to the following leading factors: general customer print usage and printer care, printer duty cycle (i.e. # pages printed per month), printing frequency (i.e. time between each print job), print mode (i.e. draft vs. normal) and content printed (i.e. photos vs plain pages) and color mode (black and white only vs. color/greyscale printing).

Paper types used (i.e. plain paper, photo papers & matte/heavy bond papers) and paper edge curl (i.e. duration in printer and/or exposure to low relative humidity) can also quickly lead to premature printhead failures due to physical 'head strikes' of the paper edges making repeated contact with the printhead nozzle plate surfaces.
----

CAUTION: the use of compatible/clone cartridges (i.e. sold thru the internet from overseas) are known to be problematic and may cause printer errors and permanent PRINTHEAD damage. We do NOT suggest refilling these types of ink cartridges.....refilling of original/genuine ink cartridges is only suggested!

Canon BCI-3e Ink Refilling Services & Additional Cautions:http://www.youtube.com/watch?v=UvnrAsG2DIk
Canon BCI-6 Ink Refilling Services & Additional Cautions:http://www.youtube.com/watch?v=N1dQuuJQYuo
Canon PGI-5/CL-8 Ink Refilling Services & Additional Cautions:http://www.youtube.com/watch?v=4SSnu4XhWG0
Canon 220/221 Ink Refilling Services & Additional Cautions:http://www.youtube.com/watch?v=YvXiiKVNVf8
Canon 225/226 Ink Refilling Services & Additional Cautions:http://www.youtube.com/watch?v=t1QDEDRZapY
Canon 250/251 Ink Refilling Services & Additional Cautions:http://www.youtube.com/watch?v=JJHUtt8M6Vw
---

Please advise if the above suggestions do not help remedy the current issue. For any additional questions please contact us directly: Inkjet411help@gmail.com

If you ever need to purchase a new Canon ink cartridge(s) and are trying to cut costs, we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating, come with a 1-year warranty and provide free shipping for all orders above $20 (purchases available to USA residents only).

-Thank you







Feb 26, 2015 | Canon MX882 All-In-One InkJet Printer

8 Answers

I have a Cannon i550 printer that does not print from the yellow port. Have done alignment, clean ports, both choices, and still does not print yellow. And yes there is ink in the cartridgy. Any suggestatopns?


Perform print head deep cleaning from the printer driver.
1. Right-click the printer icon, and then select 'Properties'.

2. Click the 'Maintenance' tab, and then click 'Deep Cleaning'.

maintdeep.jpg 3. Select the nozzles that need to be cleaned and click 'OK'.


4. Read the message displayed, and then click 'OK'. The power lamp blinks and print head deep cleaning starts. (Do not perform any other operations until print head deep cleaning is complete. Print head deep cleaning takes about 1 minute.)

Oct 04, 2008 | Cannon Office Equipment & Supplies

1 Answer

says more than one yellow cartridge is installed


you may recover the printhead by unclogging it. Follow these steps to unclog the printhead:
  • Right click in the printer driver name
  • Select Properties menu
  • Click Maintenance tab
  • Click on Cleaning sign for regular cleaning. Perform this up to 3 times.
If this does not work, perform Deep Cleaning

May 30, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

my canon i350 suddenly prints mostly in pink and black.


Hi,
Go to Control Panel and double click on Printers. Place your mouse cursor over the printer icon and 'right-click' on it. When the dropdown menu shows, click on 'properties'. This will bring up the printer utility. Look for the 'maintenance' tab and follow the cleaning prompts. If you look in the printer's utility menu, you can do a Printhead Alignment, and then a Printhead Clean.

Canon Printer Tips
Unclogging The Printhead - Three Methods
Canon printers have a semi-permanent printhead. It's the 'holder' that the ink cartridges (tanks) fit into. It can be removed fairly easily. Over time, it can and does become clogged, mainly from letting the printer set without use. You need to print both black and color at least once per week in order to prevent clogging and keep the ink flowing.
Normally you can clear up minor clogs and streaking by running the cleaning cycle found in your printer's software utility. For quick access to your printer's utility (drivers): In your browser's address bar type: control panel\printers and hit 'enter' on your keyboard. This will bring up a page with your installed printer's icon. Place your mouse cursor over the printer icon and 'right-click' on it. When the dropdown menu shows, click on 'properties'. This will bring up the printer utility. Look for the 'maintenance' tab and follow the cleaning prompts.
If the cleaning cycles don't do the trick in clearing up poor and incomplete output, don't give up and assume you'll need to buy a new print head (they often cost more than a new printer!). You can try the following as it will cause no harm: (we and many others have succesfully done this)
Remove the ink tanks from the printhead (tank holder) and seal them in a ziplock plactic bag. Set them aside, preferrably propped upright. Next remove the print head, it snaps out. Use the kitchen or other sink and turn the water on so that it is running slowly and that it is warm. Hold the print head, bottom facing down, and cup your hand under the running water so that the water fills it up and flows into the the print head. This will flush the ink out of the printhead. You'll need to turn the print head over, bottom side up, and flush it that way as well. You'll see when there is no more ink being flushed out.
You WILL need to do a final flush/rinse with some distilled, or purified water. This ensures that any risidual minerals or impurities of the tap water are flushed out of the print head. Set the print head on a paper towel to dry, drying time will vary. TIP: To expedite the drying process, shake the printhead vigorously as there is a fair amount of water retained after rinsing!
Place the printhead (tank holder) back in the printer and reinsert the inks tanks. The printer should automatically do a print head alignment. If it doesn't, manually perform a "Printhead Alignment" through the printer's utility. Next, run the "printhead cleaning" cycle and print a nozzle check.
Here's another, similar method:
Open the lid of the printer and when the print head moves to the left, remove the cartridges (tanks). You should then be able to easily remove the print head. It has the circuitry on it and on the bottom are the outlet nozzles.
Get a small, shallow pan and lay a couple of paper towels in the bottom. Heat up (via microwave) enough purified/bottled water to cover the paper towels. Set the print head on the towels. You should see ink 'bleeding' out. Move the print head to several different spots (about a minute each spot). This will dissolve the ink clogs. Remove the print head and gently dab it dry on fresh paper towels.
Place the print head back in the printer and insert the ink tanks.Run a print head alignment and a regular cleaning followed by nozzle check and test print(s). That should do it. If not, repeat the above procedure(s).
If the above two methods don't quite do the trick, try this:
Remove the ink tanks and printhead (cartridge holder) from the printer as instructed above. Get a small bowl, dish or pan, large enough to accommodate the printhead. Lay down a layer or two of paper towels in the bottom of the container to protect the printhead circuitry from contact damage.
Make up a 50/50 mixture of ammonia and distilled water, about a pint will do. Heat the mixture up in the microwave for about a minute or so, not boiling. Slowly pour over the paper towels so that you have approximately 1/2 inch mixture total. Set the printhead (cartridge holder) into the container and pour some of the remaining mixture over the top, just enough to wet it good. Let it soak for several hours (3-4) or overnight. You can move it slightly to a different spot every hour or so.
Remove the printhead and rinse thoroughly with distilled water. Shake it dry, set it on folded paper towels to air dry. Reinsert the printhead and ink tanks. The printer should do an automatic "Printhead Alignment", if not manually do so and run a cleaning cycle or two followed by printing a nozzle check pattern to check your progress. Repeat as necessary.

Hope this helps

Chris (ziraffa)

Jan 07, 2009 | Canon i350 InkJet Printer

2 Answers

new printer, blank pages


To remove the printhead:
Ensure that the printer is on and open the printheadcover.
----The printhead holder will move to the center.
Press for some seconds the resume/paperfeed button.
----The printhead holder will move a little to the right.
Press and lift the tiny grey handle now visible at the left and in front of the printhead holder, now you can remove the printhead.

Sep 23, 2007 | Canon i80 InkJet Printer

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