Tip & How-To about Computers & Internet
There's One Cool Feature in Windows 7 that's not available in it's predecessors, which is called "Problem Steps Recorder".
This "Hidden" tool, can help you record the steps you took in which leads to the problem occurring.
To access the Problem Steps Recorder in Windows 7, you should follow the steps below:
1. Click on your Start Menu Button in the Lower Left Hand Corner,
2. Next in the "Run" Box, type in "psr" (Without the Quotes), to which you should see something like in the below image
3. Next, Double Click on the found file "psr" and you should see the following program appear on your desktop:
4. To Start Recreating What You Did When Your Problem Occurred, First, Click On The "Record" Button.
5. Now, Just Navigate To The File/Folder or Application To Which You Are Experiencing Problems With. (This Can Be Accomplished The Same Way in Which You Normally Open/Access Files/Folders & Applications).
6. Once You Have Got To The File/Folder or Application That Was Giving You An Error Message When Opening The File/Folder or Application & The Error Message Can Be Seen On Your Desktop, Then You Can Press "Stop" On The "psr" Application.
7. You Shall Then Be Prompted To Create A Name For Your "psr" Report, Which You Should Name Accordingly To The Problem You Have Recorded. IE: If You Were Having A Problem With Windows Media Player, Then Name The File "Windows Media Player Error Message Report". This File Will Then Be Saved in ZIP Format in a Location That You Chose To Save It. (Probably Best To Create A Folder On Your Desktop Called "Problem Steps Recorder Reports) or (PSR Reports).
8. Now, When The ZIP File is Extracted, It Will Contain A Single HTML Page Containing The Steps You Took (With Colour Pictures That Can Be Clicked On To View The Full Size Image). This Can Then Be Emailed or Recorded To A USB Flash Drive or Floppy Disk, & Examined By Someone With Experience Of Troubleshooting Windows Software / Hardware Errors Easily.
9. An Extra Tip So That You Don't Have To Keep Searching For The "psr" File Would Be To Right Click On The "psr" File After Running A Search For it As Described in "Step 2" & Then Clicking On The "Pin To Taskbar " or "Pin To Start Menu" Options, So That The "psr" Tool Will Always Located on Your Windows Taskbar, and/or in Your Windows Start Menu.
Posted by Gav Shaw on
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