Tip & How-To about GPS

TomTom GPS battery discharge when off

With the TomTom GPS units, if you use it infrequently, you may often find the unit has a dead battery when you go to use it.
This is because turning the Tom Tom off normally with the power button doesn't actually turn it off fully, but instead puts it in a standby mode.
Even though the screen is off and it appears to be shut down, it's still using some power to maintain configuration settings.

If you know you won't be using it for a long period of time, you can press the reset button on the bottom of the unit (this can be done while it's off), and it should put it in shutdown mode, where the battery will not be drained so rapidly. If you do this, you can confirm it's in the shutdown mode by tapping the on button. This normally will power up the Tom Tom, but in the shutdown mode, it will not do anything. To wake it up from the shutdown mode, press and hold the power button for a few seconds, at which point it should turn on and greet you with the Tom Tom drums. It takes quite a while to boot up from this mode, which is probably why they defaulted to the suspend mode instead of a true "OFF" state.

For some of the newer units, they've omitted the reset button, so the process is a little different. Instead of pressing the reset button, do the following:
with the unit on, press and hold the power button. The shutdown screen should appear, but continue holding down the power button for another 12 seconds after the screen turns off. Timing is a bit touchy, because if you hold it too long, it'll end up just rebooting, and then you'll have to try again.
If you're successful in the shutdown, you can test it by briefly pressing the power button. It shouldn't turn back on with just a short press. If it comes on with the tap on the power button, you'll have to try again.

This whole process is a bit of a hassle, and extends the turn on time greatly, so you'll want to plan ahead when doing this, and just shut off normally if you expect you'll be using it within a couple days. However, the long boot up is preferable to having a completely dead unit when you need it, especially if you're away from a power plug...

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1 Answer

TomTom Go730 worked great yesterday, is a brick today. Battery charged, reset per TT website instructions, nothing. Any suggestions?


not much to do with that unit, check with a volt meter to verify that power is present at the plug cord charging, if all your efforts fail and the unit is dead your trouble is in the unit itself, this unit is not serviceable by any one other than one with knowledge and equipment to repair this unit, check for warranty if not obtain a new one,,,?Sorry

May 18, 2012 | Tomtom GO 730 Car GPS Receiver

1 Answer

Our tomtom one gps does not receive signals and becomes dead often.


Bad connection on the power supply may be the problem and this will not allow the unit to charge fully. Bad battery time for a replacement battery. No satellite? Try moving the unit down towards the defroster vents and keep it so that it is close to the front windshield. If these units do not have a clear view of the sky they will never find the satellite and you will always be frustrated with it. Hope this helps

Jun 15, 2010 | Tomtom ONE GPS Receiver

1 Answer

tomtom one will not turn on. Will eventually come on for 2 seconds then goes off again. Power cords work on other devices and outlets work on other devices. Have tried repeatedly to 'reset' and hold down 'on' button at same time without results. I have not heard back from the 'expert' at FixYa!!!!!


Powers on then off is usually a sign that the battery in the unit is no longer holding a charge, i would suggest that you check the battery and make sure that it is holding a charge and if not, change the battery out, these gps units have a dead circuit in them, if the battery is no good then usually the unit will not turn on, also for testing purposes if you pull the battery then try powering up the unit it may turn on, if this happens then you know the battery needs to be replaced.

Jun 11, 2010 | Tomtom ONE GPS Receiver

1 Answer

TomTom GO700


your unit is dead .....the problem you are having is a dead memory inside your unit you will have to send it back to tom tom to get it fixed there is no way of fixing it yourself

Sep 01, 2008 | Tomtom GO 700 GPS Receiver

4 Answers

Tomtom GO 910


Check your battery symbol.
On mine, the battery is dead (or mechanically disconneced inside).
You need to reset the unit by pressing the tiny button on the back.
Problem is that when you remove the unit from the charging stand, the dead battery does not allow you to press the reset button. (Pressing the reset button with no battery cannot reset the unit)

IF you could press the reset button while plugged into the charger, you could get you unit working again. But..alas, the design of the unit prohibits you from doing so.

Chances are if you fix the battery problem, you will have a usable unit again.

Aug 19, 2008 | Tomtom GO 910 GPS Receiver

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