Tip & How-To about Home

How to use Fixya

First post a question in the open forum
Wait for 2 hours
If you don't get a satisfactory answer, then ask an expert

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1 Answer

what to do please


You simply post a question. If it involves a device, include the brand and model number. After you post your question, it awaits a volunteer responding. If a volunteer answers, you receive an email with a link to that expert's answer. If the answer satisfies, you may comment or give a testimonial or tick that the answer was helpful. If the answer is not satisfactory, you still can comment or provide details that may help clarify your question.

Aug 09, 2017 | Cell Phones

1 Answer

the knob has nothing to do with question i asked i need to size size of wire for power


1) Copy following link for live answer Dec 2012 to figure correct wire size
http://waterheatertimer.org/Color-codewire.html

2) Fixya posts 'recommended' answers based on computer guessing what you asked. Look for date on each answer.
Recommended answers can be totally unrelated, but sometimes they are spot on. These answers were posted by experts over previous years, and now fixya owns the work done by others and uses that work to answer questions that live expert does not answer.

3) This particular Question was posted under 'Chrome timer knob set,' and somehow ended up among timer questions. Each expert answers questions by expertise such as timer, water heater, electric wiring etc.
Often the questions do nor show a product or clearly state what answer is needed. People do not always know what they are asking for. That's why fixya is here: to help sort out possible answers.
So the expert sometimes guesses at answer, or the computer guesses which recommended answers to post.

4) Add a comment for live follow-up, Dec 2012

Dec 29, 2012 | General Electric Stove/Oven/Range Chrome...

1 Answer

How many levels of escalation are there on fixya


Escalate is a process on FixYa that ensures each and every question you ask receives the attention it deserves.
When you ask a question on FixYa it initially goes to our Level 1 Experts. If these experts do not have an answer they can immediately escalate it to our Level 2 Experts, who have more experience solving problems on FixYa and are more likely to have your solution. This same process occurs when Level 2 Experts escalate a question to Level 3.
Questions can also be escalated by time-- if your question has not received an answer three hours after being posted it will automatically be escalated to Level 2; no answer after 12 hours of being posted will automatically escalate your question to Level 3.

Nov 27, 2012 | Computers & Internet

1 Answer

How do I get my questions answered?????????????????


Well 1st you must ask a question and wait (this is the answer to the "How do I get my questions answered?????????????????") This is a free forum (no charge) and there is no guaranttee you will get any answer unless one of the many independent experts see the question and know the answer to it.

Jan 16, 2012 | Televison & Video

3 Answers

do i have to pay to ask my question


Hi stwrtsmtty2,

You do not have to pay to ask a question on FixYa unless you want to purchase Premium Assistance (fast answers from our top Experts) or Live Chat (immediate interaction with one of our top Experts).

If you just want to post a question in our free forum, go ahead and enter your question in the box on our homepage, then click "Ask Now".

On the next page you will enter the subject of your problem and select the relevant product. Then click "Post Problem".

On the page after that, you can either select a Premium Service, or you can click "No Thanks" to post your problem for free.

Best wishes and thanks for using FixYa!

Sep 01, 2009 | Linksys Wireless-G Broadband Router

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