Tip & How-To about Computers & Internet

How to resolve Page Cannot Be Displayed Error Caused by Trend Micro Internet Security 2010

Here’s a tested resolution to the Trend Micro – No internet connectivity issue:

In this case it was Windows 7 with Trend Micro Internet Security Pro 2010.

Right click on the Trend Micro tray icon and choose “Exit”.
Make sure you can get online.
Start Trend micro from the start menu or desktop icon.
Go to the firewall settings under “Home Network & Firewall Controls” *
Click “settings”
Click “advanced settings”
Go to the “Program control” tab
Locate and remove anything that shows “blocked”
Go to the “Network Protocol Control” tab
Locate and remove anything that shows “blocked”
Click OK.
Update the software by clicking “update now” on the main window (Overview) and make sure system shows “Protected” **
Restart the computer and try to go online again.
If successful, you’re done J

* To see helpful screen shots of the firewall settings:
http://esupport.trendmicro.com/3/How-do-I-set-the-Personal-Firewall-of-Trend-Micro-Internet-Security-20.aspx


** Program update screen shots can be viewed here:
http://esupport.trendmicro.com/Pages/How-to-update-Trend-Micro-Internet-Security-Pro-2010.aspx

Posted by on

Computers & Internet Logo

Related Topics:

Related Questions:

1 Answer

is there a setting in trend micro that would cause my internet connection to have issues connecting?


-open main console > click personal firewall controls > click settings

-change your personal firewall profile to home network

Dec 19, 2009 | Trend Micro Internet Security Pro 2009 for...

2 Answers

trend micro internet security 2008


Dear Sir/Madam,

This error will appear if you have installed the 16.05 version of
Trend Micro Internet Security Pro, Trend Micro Internet Security and
Trend Micro AntiVirus plus AntiSpyware 2008 on a computer running
Windows Vista with Service Pack 1 or Window XP with Service Pack 3.


The Trend Micro Personal Firewall and the Unauthorized Changes
Prevention features main components do not work with the new service
packs from Microsoft.


A working version of Trend Micro Internet Security Pro, Trend Micro
Internet Security and Trend Micro AntiVirus plus AntiSpyware 2008 with
Windows Vista SP1 and Windows XP SP3 would be released sometime in
February 2008.


The release would be timed before Microsoft uploads the new service
packs in their automatic update servers for Windows.


To prevent this message from appearing, follow the steps indicated
below:


a.Check the program version of the Trend Micro program installed on
your computer.


b.If you are using version 16.05 and you want to continue using this
latest version of the Trend Micro program, you must uninstall the non-
working service pack from Microsoft.


c. If you do not want to remove the new Microsoft service packs, Trend
Micro suggests that you uninstall the Trend Micro program installed in
your computer and install PC-cillin Internet Security 2007 until the
release of the working version.

Thanks
Good Luck




“Don’t Forget to rate the Solution”


Jun 06, 2008 | Trend Micro PC-cillin Internet Security...

Not finding what you are looking for?

172 people viewed this tip

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Loading...