Tip & How-To about Computers & Internet

Acer ERecovery Service is Not Available

What is the ERecovery Service?
On Acer Computers there is a floating toolbar on the desktop called the Acer Empowering Technology program. Within this program there is the ERecovery Service that allows a user to create backup operating system disks, create a backup of the current system, and more. This is a very handy feature because in many cases the computer does not come with a set of backup disks.

The icon for the ERecovery service looks like this one:



If you dont see this icon on the Empowering Technology bar then the application is not installed and will not be available.

How to Open ERecovery Service

There are three ways to access the ERecovery Service.

  1. Press ALT-F10 when the computer is first turned on. If you see the Windows XP or Vista splash screen you've waited too long and will have to shut the computer down and try it again.
  2. Find the ERecovery Service icon on the Acer floating toolbar and click it.
  3. Click on Start, All Programs, Acer Empowering Technology, and click on the icon for Acer ERecovery Management.
Downgrading from Vista to XP - "ERecovery Service is Not Available"

On many Acer models, the computer is preinstalled with Windows Vista, but it comes with a set of Windows XP Professional disks that allow you to uninstall Vista and reinstall Windows XP. Unfortunately, the hidden partition (PQService) that enables the ERecovery feature remains with a Windows Vista image. So, after the reinstallation of Windows XP, the Erecovery service is not available and you'll see a screen similar to the one below when you try to access it from within Windows.










You can still access the ERecovery Service using the Alt-F10 trick when the computer first starting booting, but you'll be disappointed to see the Windows Vista OS instead of Windows XP . Dont proceed with the ERecovery at this point unless you want to restore the system back to Vista.




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1 Answer

how do i fatory reset my acer aspire x3995 tower


Go to Programs > Acer Empowering Technology and run the Acer eRecovery Management.

On the bottom of the eRecovery Management window you will see 3 choices, Backup, Burn Disk and Restore. Click on Restore and you will have the choice of select Restore System to Factory Default. Select Factory Default and follow the prompts and you are done.

May 21, 2017 | Acer Computers & Internet

1 Answer

how do I reset my acer aspire one A150 to factory setting?


Instructions
Click "Start" and select "All Programs."
Click "Acer Empowering Technology," then "Acer
eRecovery Management."
Click "Acer eRecovery Management" in the Acer bar
that appears on your desktop. The "Acer eRecovery Management" window will open.
Click the "Restore" button.
Click "Restore System to Factory Default." Click
"Yes" to confirm. The system will restart and reset itself to factory settings.

Aug 24, 2013 | Apevia Aspire One A150-1777 Netbook

1 Answer

how do i take it back to factory condition?


Greetings Ddy Dn,

  1. Press + or select Acer eRecovery Management from the
    Empowering Technology toolbar to start Acer eRecovery Management.
  2. Switch to the restore and recovery page by selecting the Restore button.
  3. Select the backup point you would like to restore from. You can also
    choose to recover the system from a factory default image, recover from a
    previously created CD/DVD or reinstall applications and drivers.
  4. Follow the instructions on screen to complete the process.
For more info, here's the official manual: http://support.acer.com/acerpanam/manuals/acer/0000/userguides/AS3680_5570_5580_5570Z_ENG_1123.pdf

Thank you for using FixYa! =) Please rate.

Nov 13, 2010 | Acer Aspire 3680 Laptop

1 Answer

How to restore 5100 acer lap top to factory settings. Hard drive is wiped out.


what do you mean that the hard drive has been wiped out? did you reinstall a new operating system on the PC? if that so & you still want to bring back all the software & settings that came originally with this PC then you can try this.

How to Restore Acer Aspire 5100 to Factory Setting
Instructions
1
Open the "Start" menu, then click "All Programs" and place your mouse cursor over the folder labeled "Acer Empowering Technology." Select the "Acer Empowering Technology" icon from the folder.
2
Click the "Acer eRecovery Management" icon that is now on your desktop.
3
Click "Restore" at the bottom of the "Acer eRecovery Management" window.
4
Select "Restore system to factory default" from the "Restore" menu. The computer will restart and automatically begin the restoration process.

Sep 13, 2010 | Computers & Internet

1 Answer

how do i check if my acer travelmate 4230 has a bluetooth module ?


Hi, You need to Acer eNET Management, the empowering Technology,
using Acer eLock Management and Acer eRecovery Management, you must initialise the Empowering Technology password. Right-click on the Empowering Technology toolbar and select "Password Setup" this will enable you to do so. If you have not initialized the Empowering Technology password and run Acer eLock Management or Acer eRecovery Management, you must create it.
Acer eNet Management this will assist you to quickly connect to both wired and wireless networks. to access this utility, select "Acer eNet Management" from the Empowering Technology toolbar or
run the program from the Acer Empowering Technology program group in Start menu.

This should resolve your issue

Apr 06, 2010 | Acer TravelMate 4230-6499 Notebook

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