Tip & How-To about Computers & Internet

How to View Windows Minidump Files

First of all, you need to configure Windows to save these important log files. Most of the time, this is already done automatically, however follow these steps to make sure these log files are being saved.

1) Click on Start

2) Right-click on My Computer

3) Click on Properties


4) In Windows XP , click on the Advanced tab. In Windows Vista , click on the Advanced System Systems option on the left side of the screen.


5) Under Startup and Recovery, Click on the Setting button

6) Under the System Failure section, you'll see the options for the memory dump file. Write an event to the system log should be checked along with Send an Administrative Alert. The debugging information should be set to the Small Memory dump (64K) and generally the Small Dump Directory is set to %SystemRoot%\Minidump. In most cases this is the C:\Windows\Minidump directory.

As far as the third check box is concerned, if this is checked the computer will automatically restart when a blue screen error message is encountered. So, if your computer is booting into Windows, then rebooting automatically most likely you are getting some sort of blue screen error message and its forcing the computer to restart. If you uncheck this box, then the message itself will appear so you can retrieve important details about the error.








Download and Installing the Debugging Tools to Read Minidump Files

In order to view the Minidump files, you have to download the following tools.

Debugging Tools for Windows including WinDbg

Although most of the time its not necessary, you can download the Symbol packages as well as the Debugging Tools so you can read the Minidump logs easier. Once you've downloaded the Debugging Tools for the correct version of Windows and installed them, open the WinDbg program by following these steps.

1) Click on Start
2) Click on All Programs
3) Click on Debugging Tools for Windows group
4) Click on WinDbg to open

The screen should look similar to the one below.






Deciphering the Minidump Files

In the WinDbg program, click on File, then click on Open Crash Dump

Browse to the following directory on your hard drive and open a minidump log. The drive letter will be whichever drive you installed Windows on. In most cases, this is drive C.

C:\Windows\Minidump

After you open a minidump file in WinDbg, scroll to the bottom of the file. You should see a line that says Probably caused by:, followed by a filename. This is the problem file. In my case the file was related to the ELock Program in the Acer Empowering Technology set of tools. I simply uninstalled this program from the computer and the blue screen and problem went away.

Probably caused by : eLock2FSCTLDriver.sys ( eLock2FSCTLDriver+11332 )

Although you may not recognize the file that is causing the problem, it definitely helps in tracking down a solution for the blue screen error message and resolving the issues.





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1 Answer

the automatic update for windows has found several patches to install,however i cannot get them to install. how important is it to continue installing these patches.


http://www.filehippo.com/download_ccleaner/ download the latest version and run it to clean all unwanted files and junk in your computer...

And then follow the step's below:

Method 1
Download and install Windows Installer 3.1 and reboot.


Method 2
If that doesn’t work then you can try to stop the Automatic Update service and clear out the previously downloaded files and cache.

Open the Services console by clicking on Start, Run and typing in services.msc and clicking Ok. Stop the Automatic Update service by right clicking on it and choosing Stop.
Open My Computer or Windows Explorer and make sure that hidden files and folders are shown.

Navigate to WINDOWS\SoftwareDistribution\Download and delete all the files within this folder. Then navigate to WINDOWS\SoftwareDistribution\EventCache and delete all the files in there as well.

In the Services console, start the Automatic Update service by right clicking on it and choosing Start. You may also want to check its properties and make sure it is set to Automatic for startup type.

Download the latest version of the Windows Update Agent and save it to your desktop.

Close your web browser and any other open programs and double click the WindowsUpdateAgent30-x86.exe file to run it.

If you get a message saying that the Update Agent is already installed, then click on Start, Run and then click the Browse button and navigate to where WindowsUpdateAgent30-x86.exe was saved on your desktop and click on it one time. Click on the Open button and in the Open line, click once on WindowsUpdateAgent30-x86.exe file so its highlighted. Click after the last quotation mark in the line and enter /wuforce after the last quotation mark so it looks something like "C:\Documents and Settings\username\Desktop\WindowsUpdateAgent30-x86.exe" /wuforce. Click Ok to install the Windows Update Agent
Close all open programs and install the update.
Restart your computer and try downloading and installing Windows updates again. If your computer already has some updates that were downloaded during the time you were performing the above steps, cancel them and download them again from scratch.

Jul 13, 2010 | Microsoft Windows XP Professional

1 Answer

Want to import email addresses into MS Outlook


Hey! follow the steps to get your job done


You can import address book contacts from other Microsoft Windows® Address Book files (.wab), as well as from Netscape Communicator, Microsoft Exchange Personal Address Book, or any text (.csv) file.
For Windows Address Book 1.
On the File menu, point to Import, and then click Address Book.
2.
Select the address book or file type you want to import, and then click Open.

For All Other Address Book Formats 1.
On the File menu, point to Import, and then click Other Address Book.
2.
Click the address book or file type you want to import, and then click Open.

If your address book is not listed, you can export it to either a text (.csv) file or a Lightweight Directory Access Protocol (LDAP) or Lightweight Directory Interchange Format (LDIF) file, and then import it using that file type.



Good luck :-)

May 27, 2010 | Microsoft Windows XP Home Edition

1 Answer

Can't restore system to an earlier time, stuck on current.


Which firewall and Antivirus running on your PC?
Do you have MS Office installation cd then go for recovery of Outlook.. just click on add remove program for Outlook and then click on repair and put the CD in. Hope it will work in this. 
Otherwise send me the Hijacklog file of your PC. (use other email account for mailing such as hotmail or yahoo)
Please can you download and run the following program http://www.neurosoftcorp.com/analyze2.php
Save it and install it on the desktop.
Run the hijackthis program and click on "DO A SYSTEM SCAN AND SAVE A LOG FILE" Button. (Despite the program name – This is a standard tool used by PC technicians to examine malicious files)
When the scan is finished, it will automatically create a log file and open it in Notepad program.
Save the log file (a text file). Most of what it lists will be harmless or essential, don't fix anything yet.
Please send the log file to me as a text attachment (its called Hijackthis.log - and located on the same place where you install Hijackthis program as above)
This will help me to locate malicious programs and other corrupt files on the PC.
  Regards,
Ellin




Oct 19, 2008 | Computers & Internet

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