Tip & How-To about Cell Phones

Keep your Verizon phone updated

If you're with Verizon, every month or so, dial *228 send, select option 2, then let your phone reset. It keeps your phone updated and prevents it from doing aggravating delays and hesitations phones sometimes do after you've had them for a while.

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1 Answer

when i call someone they can barely hear me


If it happens to everyone you call it is a problem with the phone itself. Either the mic is damaged or the transmitter is failing. It needs professonal service. Otherwise, there are inexpensive replacements all over eBay.

If it happens from time-to-time with different people it is a connection problem. The only thing you can do is update roaming or restart your phone. If you use Verizon dial *228 and select option 2 to update roaming. Verizon says to do this once per month or after traveling 20+ miles. In the case of non-Verizon phones take out the battery and then put it back in and turn on the phone.

If it only happens with one person, their phone has a problem, not yours.

If this helps please vote for my solution.

Feb 25, 2011 | Motorola Mobility Moto Q

1 Answer

Have Chocolate phone having trouble sending messages to my son that also has chocolate it takes forever for him to receive. Is this is problem with the phone itself?


try to update PRL or tower list in phone by dialing *228 send option #2, if that doesn't work its a network issue, contact tech support for VZW

Jun 29, 2010 | Verizon Communications LG Chocolate Cell...

1 Answer

verizon rage phone locked forgot unlock code


Any Verizon Wireless phone that is locked and you can't get back in just dial *228... send, select option 1 and this will reset it back to the last 4-digits of the phone #. Hope this helps : )

Sep 04, 2009 | Cell Phones

2 Answers

my razor cell keeps roming


Try dialing *228 to update your roaming preferences. It should connect to verizon's automated roaming update service.

Unfortunately, it won't normally update if you are not already on a Verizon tower. If *228 will not connect, also try *22804, which attempts to push it through to the nearest Verizon tower, or *22890.

If you do get through, it will give you a welcome message, and ask you to select option 1 to reprogram, or option 2 to update roaming preferences. You will need to select option 2.

If you do not get through, unfortunately you will have to stop by a Verizon Wireless Corporate owned store and speak with their tech department. They will be able to tell you if you have the latest PRL (preferred roaming list) and also check to see if you have the latest firmware (which could be part of the issue). They will have the tools to manually reprogram the roaming listing in the phone.

Jan 21, 2008 | Motorola Mobility RAZR V3

1 Answer

*228 programming/roaming update issues


Well option 2 is to update roaming capabilities option 1 is to just program the phone itself...

Nov 30, 2007 | LG VX9800 Cellular Phone

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