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For optical drive problem

Deleting upper and lower filters This procedure is to be used as last resort. This is for software issues dealing with the CD-ROM or DVD-ROM drive. This procedure is designed to fix issues after removing Roxio Easy CD Creator but it may help other issues also. This procedure can fix an issue but can also cause issues, so don't use it till last resort before doing a re-install.
Follow these steps

  1. Click on Start
  2. Click on Run
  3. Type in REGEDIT
  4. Click on OK
  5. Click on the plus sign (+) next to HKEY_LOCAL_MACHINE
  6. Click on the plus sign (+) next to SYSTEM
  7. Click on the plus sign (+) next to CurrentControlSet
  8. Click on the plus sign (+) next to Control
  9. Click on the plus sign (+) next to Class
  10. Click on the plus sign (+) next to {4D36E965-E325-11CE-BFG1-08002BE10318}
  11. On the right pane, click to highlight Upperfilters
  12. Right click on Upperfilters
  13. Click on Delete
  14. Click on OK
  15. On the right pane, click to highlight Lowerfilters
  16. Right click on Lowerfilters
  17. Click on Delete
  18. Click on OK
  19. Close the Registry Editor
  20. Reboot the computer
If you have Windows Media Player 7.0, uninstall it and install the latest Media Player

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1 Answer

I cannot burn 115mb audio file to blank Sony cd-r 650mb 74 minute cdq-74cn cd using my lite-on combo sohc-5235k . Is this a driver issue? A compatibility issue between the drive and the cd? Something else?


try to update the drivers,try this steps also

Deleting upper and lower filters
This procedure is to be used as last resort. This is for software issues dealing with the CD-ROM or DVD-ROM drive. This procedure is designed to fix issues after removing Roxio Easy CD Creator but it may help other issues also. This procedure can fix an issue but can also cause issues, so don't use it till last resort before doing a re-install.
Follow these steps
  1. Click on Start
  2. Click on Run
  3. Type in REGEDIT
  4. Click on OK
  5. Click on the plus sign (+) next to HKEY_LOCAL_MACHINE
  6. Click on the plus sign (+) next to SYSTEM
  7. Click on the plus sign (+) next to CurrentControlSet
  8. Click on the plus sign (+) next to Control
  9. Click on the plus sign (+) next to Class
  10. Click on the plus sign (+) next to {4D36E965-E325-11CE-BFG1-08002BE10318}
  11. On the right pane, click to highlight Upperfilters
  12. Right click on Upperfilters
  13. Click on Delete
  14. Click on OK
  15. On the right pane, click to highlight Lowerfilters
  16. Right click on Lowerfilters
  17. Click on Delete
  18. Click on OK
  19. Close the Registry Editor
  20. Reboot the computer
If you have Windows Media Player 7.0, uninstall it and install the latest Media Player

Jun 15, 2010 | Computers & Internet

1 Answer

DVDdrives repeat message: insert disk,while disks are in. any answers?


This procedure is to be used as last resort. This is for software issues dealing with the CD-ROM or DVD-ROM drive. This procedure is designed to fix issues after removing Roxio Easy CD Creator but it may help other issues also. This procedure can fix an issue but can also cause issues, so don't use it till last resort before doing a re-install.
Follow these steps
  1. Click on Start
  2. Click on Run
  3. Type in REGEDIT
  4. Click on OK
  5. Click on the plus sign (+) next to HKEY_LOCAL_MACHINE
  6. Click on the plus sign (+) next to SYSTEM
  7. Click on the plus sign (+) next to CurrentControlSet
  8. Click on the plus sign (+) next to Control
  9. Click on the plus sign (+) next to Class
  10. Click on the plus sign (+) next to {4D36E965-E325-11CE-BFG1-08002BE10318}
  11. On the right pane, click to highlight Upperfilters
  12. Right click on Upperfilters
  13. Click on Delete
  14. Click on OK
  15. On the right pane, click to highlight Lowerfilters
  16. Right click on Lowerfilters
  17. Click on Delete
  18. Click on OK
  19. Close the Registry Editor
  20. Reboot the computer

Jun 15, 2010 | Computers & Internet

1 Answer

When I try to burn a CD in Itunes, or Windows


try to delete upper and lower filters on the registry,here are the steps

This procedure is to be used as last resort. This is for software issues dealing with the CD-ROM or DVD-ROM drive. This procedure is designed to fix issues after removing Roxio Easy CD Creator but it may help other issues also. This procedure can fix an issue but can also cause issues, so don't use it till last resort before doing a re-install.
Follow these steps
  1. Click on Start
  2. Click on Run
  3. Type in REGEDIT
  4. Click on OK
  5. Click on the plus sign (+) next to HKEY_LOCAL_MACHINE
  6. Click on the plus sign (+) next to SYSTEM
  7. Click on the plus sign (+) next to CurrentControlSet
  8. Click on the plus sign (+) next to Control
  9. Click on the plus sign (+) next to Class
  10. Click on the plus sign (+) next to {4D36E965-E325-11CE-BFG1-08002BE10318}
  11. On the right pane, click to highlight Upperfilters
  12. Right click on Upperfilters
  13. Click on Delete
  14. Click on OK
  15. On the right pane, click to highlight Lowerfilters
  16. Right click on Lowerfilters
  17. Click on Delete
  18. Click on OK
  19. Close the Registry Editor
  20. Reboot the computer

Jun 13, 2010 | Gateway (5500381) CD-ROM Drive

2 Answers

Dvd player and Cd player does not work


This procedure is to be used as last resort. This is for software issues dealing with the CD-ROM or DVD-ROM drive. This procedure is designed to fix issues after removing Roxio Easy CD Creator but it may help other issues also. This procedure can fix an issue but can also cause issues, so don't use it till last resort before doing a re-install.
Follow these steps
  1. Click on Start
  2. Click on Run
  3. Type in REGEDIT
  4. Click on OK
  5. Click on the plus sign (+) next to HKEY_LOCAL_MACHINE
  6. Click on the plus sign (+) next to SYSTEM
  7. Click on the plus sign (+) next to CurrentControlSet
  8. Click on the plus sign (+) next to Control
  9. Click on the plus sign (+) next to Class
  10. Click on the plus sign (+) next to {4D36E965-E325-11CE-BFG1-08002BE10318}
  11. On the right pane, click to highlight Upperfilters
  12. Right click on Upperfilters
  13. Click on Delete
  14. Click on OK
  15. On the right pane, click to highlight Lowerfilters
  16. Right click on Lowerfilters
  17. Click on Delete
  18. Click on OK
  19. Close the Registry Editor
  20. Reboot the computer

Jun 13, 2010 | Compaq Presario-Notebook 700 Series, 2500...

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