Tip & How-To about Office Equipment & Supplies

Lexmark laser paper jams and wrong size paper reporting

The quickest way to find out if your paper jams are due to wrong size paper reporting is to print the network status page.
This page is outline with a line that runs 1/2inch from the edge all the way around the outer edge.
if the box of this page prints smaller than the letter size paper the paper reporting is smaller than 8 1/2 x 11 and if the line at the bottom of the page is missing its reporting a size larger than 8 1/2 x 11 either of these occurances willl be the cause of your paper jams

Posted by on

Office Equipment & Supplies Logo

Related Topics:

Related Questions:

1 Answer

my printer is blinking green light in every 5 seconds. i am give test print but is not came to print




Ready and Error Lights (EPL-6200L only)
The Ready (green) and Error (red) lights on the top of the printer may be the first indication of trouble. The status of the lights, on, off or flashing, indicates your printer status, as described below. The Status Alert window in the EPSON Status Monitor 3 utility indicates what type of error has occurred and offers you a possible solution. Look through this section to find the kind of problem you have, then try the recommended solutions in the order they are presented until your problem is solved.
>
a. Error light (red)
b. Ready light (green)

Status/Error/Warning
INDICATOR LIGHTS
Ready
Error
Service Required (controller error)
OFF
> Service Required (engine error)
> > Service Required (protocol error)
> > Output Paper Jam
> > Paper Jam
> > Paper Out/Feed Jam
> > No Developer Cartridge Installed
> > Wrong Developer Cartridge Installed
> > Installed Developer Cartridge is Not a Genuine EPSON Product
> > Developer Cartridge Memory Error
> > Toner Out
> > Front Cover Open
> > Output Cover Open
> > Printing on Incorrect Paper Size
> > Unsupported Paper Size
> > Time Out Error
> > Insufficient Memory to Print Current Page
> > Paper Size Warning
> OFF
Not All Pages Are Printed
> OFF
Warming Up
> OFF
Replace Photoconductor Unit
> OFF
Toner Low
> OFF
Installed Developer Cartridge is Not a Genuine EPSON Product Warning
> OFF
Sleep mode
> OFF
Ready
> OFF
Printing
> OFF
Processing Data
> OFF
> Note: > If the problem remains after trying the suggestions in this section, contact your dealer or a qualified service representative for assistance.

Service Required (controller error)

Control panel: Error light on
A controller error has been detected. Turn off the printer, wait 5 seconds and then turn it back on. If all the lights come on again, turn off the printer, unplug the power cord, and contact a qualified service representative.

Service Required (engine error)

Control panel: Ready and Error lights flashing
A print engine error has been detected. Turn off the printer, wait 5 seconds and then turn it back on. If the lights come on again, turn off the printer, unplug the power cord, and contact a qualified service representative.

Service Required (protocol error)

Control panel: Ready light flashing, Error light on
A protocol error has been detected. Turn off the printer, wait 5 seconds and then turn it back on. If the lights come on again, turn off the printer, unplug the power cord, and contact a qualified service representative.

Output Paper Jam

Control panel: Ready and Error lights on
Indicates that there may be a paper jam inside the printer. Open the printer's output cover, remove any jammed paper, and close the cover. The error will automatically clear itself and the jammed page's print data is reprinted.

Paper Jam

Control panel: Ready and Error lights on
Indicates that there may be a paper jam inside the printer. Open the printer's front cover, remove any jammed paper, and close the cover. The error will automatically clear itself and the jammed page's print data is reprinted.

Paper Out/Feed Jam

Control panel: Ready and Error lights on
Indicates that there is either no paper loaded in the printer, or there is a paper jam in the feed slot.
If no paper is loaded, load paper into the MP tray, then open and close the printer's front cover. See Loading Paper for instructions on loading paper.
You can clear the error by pressing Continue on the EPSON Status Monitor 3 window that appears.
If paper is loaded, then there is a paper jam in the feed slot. See Clearing Jammed Paper for instructions on clearing paper jams. The error is automatically resolved upon clearing the jammed paper and opening and closing the printer's front cover.

No Developer Cartridge Installed

Control panel: Ready and Error lights on
Either the developer cartridge is not installed or is installed incorrectly. Check to see if the developer cartridge is properly installed and follow the instructions under Developer Cartridge to install or reinstall it.

Wrong Developer Cartridge Installed

Control panel: Ready and Error lights on
Either the installed developer cartridge is defective, or it is not the right one for your printer model. Replace it with a new or correct developer cartridge by following the instructions under Developer Cartridge.

Installed Developer Cartridge is Not a Genuine EPSON Product

Control panel: Ready light on, Error light flashing
The installed developer cartridge is not a genuine EPSON product. The use of such products may damage the printer and cause the print quality to decrease. Remove the currently installed cartridge and replace it with a genuine EPSON cartridge by following the instructions under Developer Cartridge.
To continue using the currently installed developer cartridge, press Continue on the EPSON Status Monitor 3 window that appears to clear the error.

Developer Cartridge Memory Error

Control panel: Ready light on, Error light flashing
A memory read/write error has occurred. Try reinstalling the developer cartridge or replacing the current cartridge with a new one by following the instructions under Developer Cartridge. If this still does not resolve the problem, turn the power off and then on again.

Toner Out

Control panel: Ready light on, Error light flashing
The developer cartridge is out of toner. Replace the developer cartridge by following the instructions under Developer Cartridge. To clear this error and print a single sheet, press Continue on the EPSON Status Monitor 3 window that appears to clear the error. After that, this error will occur again until the developer cartridge is replaced. If you set the Toner Out Error setting to Off, you can continue printing even when this error occurs.

Front Cover Open

Control panel: Ready and Error lights on
The printer's front cover is open. Make sure that the printer's front cover is closed properly by opening and closing it again.

Output Cover Open

Control panel: Ready and Error lights on
The printer's output cover is open. Make sure that the printer's output cover is closed properly by opening and closing it again.

Printing on Incorrect Paper Size

Control panel: Ready light on, Error light flashing
The paper loaded in the paper source does not match the required paper size. Replace with paper of the correct size and click Continue on the EPSON Status Monitor 3 window that appears. If you want to change printer driver settings, click Stop.

Unsupported Paper Size

Control panel: Ready light on, Error light flashing
The specified paper size is not supported by this printer, or the paper feed direction is incorrect. To continue printing from the page after the page that caused the error, click Continue on the EPSON Status Monitor 3 window that appears. If you want to change printer driver settings, click Stop.

Time Out Error

Control panel: Ready light on, Error light flashing
Data transmission from the computer to the printer is interrupted and a timeout error has occurred. Click Print Again on the EPSON Status Monitor 3 window that appears to resume printing. If printing does not resume, or if you want to change printer driver settings, click Stop.

Insufficient Memory to Print Current Page

Control panel: Ready light on, Error light flashing
The printer does not have sufficient memory to print the current page. To continue printing from the page after the page that caused the error, click Continue on the EPSON Status Monitor 3 window that appears. If you want to change printer driver settings, click Stop.

Paper Size Warning

Control panel: Ready light on
The size of the paper that fed through the printer does not match the specified paper size. Click Close on the EPSON Status Monitor 3 window that appears to dismiss the warning.

Not All Pages Are Printed

Control panel: Ready light on
This warning is displayed if an Insufficient Memory to Print Current Page error has occurred while Auto Continue is set to On. Click Close on the EPSON Status Monitor 3 window that appears to dismiss the warning.

Warming Up

Control panel: Ready light flashing
Indicates that the printer is warming up to process and print data.

Replace Photoconductor Unit

Control panel: Ready light flashing (flashes at longer intervals than usual)
Indicates that the photoconductor unit is close to the end of its service life (less that 5%). Prepare a new photoconductor unit to replace the current one. See Photoconductor Unit for instructions.
To temporarily dismiss the warning, click Close on the EPSON Status Monitor 3 window that appears. Resetting the photoconductor unit also clears the warning.

Toner Low

Control panel: Ready light flashing (flashes at longer intervals than usual)
Indicates that the developer cartridge is nearly out of toner. Prepare a new developer cartridge to replace the current one. See Developer Cartridge for instructions.

Installed Developer Cartridge is Not a Genuine EPSON Product Warning

Control panel: Ready light flashing (flashes at longer intervals than usual)
This is a warning to inform you that the installed developer cartridge is not a genuine EPSON product. The use of such products may damage the printer and cause the print quality to decrease. Remove the currently installed cartridge and replace it with a genuine EPSON cartridge by following the instructions under Developer Cartridge.
To temporarily dismiss the warning, click Close on the EPSON Status Monitor 3 window that appears.

Sleep mode

Control panel: Ready light on
Indicates that the printer is in energy-saving mode. The printer goes into standby due to inactivity. If the Sleep mode is enabled, the printer goes into standby in 15 minutes.

Ready

Control panel: Ready light on
Indicates that the printer is ready to print.

Printing

Control panel: Ready light flashing
Indicates that the printer is printing data.

Processing Data

Control panel: Ready light flashing
Indicates that the printer is processing data.

Mar 18, 2015 | Epson laser Printer EPL-6200L Laser

1 Answer

change tray 1 to plain paper universal


print the network page to verify the printer is reporting the wrong size paper. this page is outlined by a box if it prints smaller than tne page or the bottom line of the box is missing you will know for sure.
pull the drawer out and see how many fingers are sticking out of the paper size snap in plate it should be the bottom 2 for letter.
if this is right there is a paper size pcb on the left side behind the logic pack replace it.

Jul 01, 2010 | Lexmark T650n Laser Printer

1 Answer

Hello i have a lexmark t630 and when it prints out of tray 2 it says change tray two and beeps. It will work normal if you hit the select button. What could it be?


the printer is telling you that the tray is reporting the wrong size paper. print the network menu from tray 2 if it prints out smaller than the page it will be reporting smaller than letter. if the bottom line of the outline is missing its reporting legal size paper. if you are running lettersize paper in the tray check on the left side of the tray half way down the drawer you will see a plastic snap in plate with 3 fingers the bottom 2 should be sticking out for letter size paper. you only have to be one of the small adjust teeth off to make the third finger stick out and report the wrong size paper this is a very common issue. look at the metal fingers that stick out of the frame of the options tray to make sure they are uniform and straight. if the fingers are set right and not damaged then the logic board in the tray assembly will have to be replaced

May 14, 2010 | Lexmark T630 Laser Printer

1 Answer

constant paper jams in lexmark t614


it would help to have a bit more information on where the paper jams. but ill give this a shot any way. 241 jams clean or replace the pick wheels on the auto compensator. 201 jams no paper present change main motor drive. paper stops 3 inches through the fuser timming issue check the paper size i the paper menu check the fingers on the side of the tray letter is the 2 bottom fingers sticking out. if you have network port print the network page if it is smaller than the page change paper selction pcb located behind the logic pack. if the the line at the bottom of the read out is missing and the box is incomplete the printer is reporting leagal size paper change the paper size pcb. 202 errors check the sensor flags on the fuser. there are 2 sensors on the fuser the one on the left is the narrow media sensor the one on the right is the exit sensor. check to make sure the sensor flag is not broken. check them for fluid movement if you cant hear them snap back replace the sensors hope this helps you out

Oct 01, 2009 | Lexmark Optra T614 Laser Printer

2 Answers

Papr Jams and wrong size report


We just solved this problem with our c900.
Basically, a paper jam has caused some probs with the sensors and rollers. After playing with the thing for about 4 hours, i ran some really thick photo paper through it and after a couple of trys where it just screwed up in the back, it then fed through and printed correctly. After that it was fine with all paper types, no more messages, and no more paper getting screwed up in the back. Ian

Jun 19, 2009 | Epson AcuLaser C900 Printer

Not finding what you are looking for?

133 people viewed this tip

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

75797 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Loading...