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How to Reset an Password for Acer eRecovery

Acer eRecovery is a vendor-specific method you can use to restore your computer to its original factory settings, or to custom settings you create and store on your hard drive or other removable media. eRecovery also contains a back-up utility you can use to back up data to your hard drive or other removable media. Access to eRecovery requires you to use the default "000000"password or one you select. While it is important to store a custom password in a safe location, if you lose or forget it, there are steps you can take to reset your Acer eRecovery password.
Access the Diskpart command prompt. Acer stores custom eRecovery passwords on your computer in PQService, a hidden rescue partition. Locating this partition requires accessing the Diskpart utility from the command prompt. Diskpart allows you to run a scan on your hard drive and bring up hidden partitions.

step 1. To access Diskpart, go to "Start" and type "cmd" in the Search bar to bring up the black command prompt box, and then type "diskpart" at the prompt to switch to a Diskpart prompt. Depending on your computer, a new command prompt may open with the Diskpart prompt.
Step 2. Scan your computer configuration. At the Diskpart prompt, type "rescan" to run a system configuration check. When the scan finishes, you will receive a message informing you the scan is complete. At the command prompt, type "list disks" to bring up available disks and then type "select disk 0."
Step 3. Locate the hidden partition. At the command prompt, type "list partition" to view a list of partitions on your disk. Locate the partition with no name and a size of approximately 10 GB. At the command prompt, type "select partition (number)."
Step 4. Determine the partition type and unhide the partition. The hidden PQService partition will be either a type 27 or a type 12 partition. If the partition is type 27, unhide it by typing "set id=07 override," and if a type 12, then unhide it by typing "set id=0B" at the command prompt.
Step 5. View PQService partition. Return to the disk containing PQService by typing "select disk 0" at the command prompt, and then type "list volume" to view the contents of the disk. PQService will be visible in the list, preceded by a number. Type "select volume (number)" and then assign PQService a new drive letter so you will be able to open and view it from your computer interface window. At the command prompt, type "assign letter=f."
Reset eRecovery Password
Step 1. Open PQService. Navigate to the drive containing PQService. If you are using Windows XP, use My Computer; if you are using windows Vista, use Computer. Find the file "aimdrs.dat." Right click on the file and select "Open with" and then "Textpad," "Notepad," or whatever text editor you prefer.
Step 2. Open file and find password. Open the file with your text editor and locate the eRecovery password. Look for a line that reads, "Password=password name," "Hint=the password hint." Write down the password and close the file.
Step 3. Open eRecovery using the recovered password and follow instructions to create a new password.


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system recovery boot


The Acer Aspire line of netbooks have two methods to restore the computer to a working state: System Restore, an application included with Windows, or Acer eRecovery Management, a proprietary application that is packaged with Acer PCs.

If errors appear when running Windows, or if the computer begins to behave strangely, first run System Restore to determine whether reverting the PC to a previous state fixes the problem.
If the problem remains unresolved, or worsens, you can use Acer eRecovery Management to format the hard drive and reload the Acer Aspire netbook to its factory state.

Navigate to the "Start" menu. Select the "Control Panel."
Type "restore" into the Search box.
Press "Enter" then select "Restore Your Computer to an Earlier Time" from below the "Action Center."
Click "Open System Restore."
Click "Next" on the "Restore System Files and Settings" screen.


Select a restore point that was created when the computer was functioning properly. Click "Next," then click "Finish."
Click "Yes" to confirm.
Windows will perform a system recovery on the Acer Aspire One.

Acer eRecovery Management

Turn on the Acer netbook. Hold down the "Alt" and "F10" buttons simultaneously on the boot screen to load Acer eRecovery Management from the recovery partition.


Select "Restore Operating System to Factory Defaults" from the options.


Click "Next" to recover the system to its original state.


Acer drivers and Manuals downloads
http://us.acer.com/ac/en/US/content/drivers

Jul 16, 2013 | Acer Aspire 5050-3242 Notebook

2 Answers

i cant restore my acer laptop back to factory settings it keeps giving me process 14/29 erecovery all the time !my computer has restored !but the program erecovery stays in task bar and on screen !i do not have acer recovery disc plaese can you help thanxs lee


Take the battery off the computer and plug it in using the ac adapter. press and hold the 0 key while holding down the power button. Should take you to the recovery screen, follow the props there.

Mar 05, 2011 | Acer Aspire 5535-5050 Notebook

3 Answers

restore factory settings to acer aspire laptop


Restore and recovery
The restore and recovery features allow you to restore or recover the system
from a factory default image, from a user created image, or from previously
created CD and DVD backups. You can also reinstall applications and drivers for
your Acer system.
1 Press <Alt> + <F10> or select Acer eRecovery Management from the
Empowering Technology toolbar to start Acer eRecovery Management.
2 Switch to the restore and recovery page by selecting the Restore button.
3 Select the backup point you would like to restore from. You can also
choose to recover the system from a factory default image, recover from a
previously created CD/DVD or reinstall applications and drivers.
4 Follow the instructions on screen to complete the process

Jul 15, 2010 | Acer Aspire 5050-3242 Notebook

2 Answers

Restore to factory setting


If you want to completely reset it back to the original windows settings you must re-format your computer. This won't put the original programs back on it that you had before, but it will give your computer a COMPLETE reset. Meaning also that if you want to keep some data you must put it on some external drive because your hard drive will be completely overwritten.

If you want to get it back to just the factory settings, you could try to contact their customer services if they don't anything on their site to help you, although I would not recommend it. Factory settings aren't the best because they usually put stuff on your computer that you don't really want. Re-formatting is the best thing to do.

Nov 09, 2008 | Toshiba Satellite L25-S119 Notebook

3 Answers

acer laptop restore factory settings?


If windows is running you can start it by going to Programs, Acer Empowering Technology and run the Acer eRecovery Management. Note that on the bottom of the eRecovery Management window are 3 choices, Backup, Burn Disk and Restore. Click on Restore. Here you have the choice of select Restore System to Factory Default.

If windows is not working but the system boots -
Reboot the system and when the Acer logo appears, hold down the ALT key and press F10. This starts the recovery process, just follow the instructions.

Oct 19, 2008 | Acer Aspire 5050-3242 Notebook

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