Tip & How-To about Maytag Neptune MAH6500A Front Load Washer

Maytag Neptune Front Load Washers Wax Motor Replacement

The wax motor needs to be replaced and the control board requires repair or replacement should your Maytag Neptune Front Load Washer fails to advance to the high speed spin cycle and the "door locked" light is not turned on. This is a common issue that led the filing of a class suit against Maytag Corporation in 2004. Disconnect power to the machine prior to servicing to avoid the risk of electric shock that can lead to physical injury, disability, and even death.

Access to the wax motor for replacement requires the removal of the front panel and the top cover. Once the two are removed, disconnect the wires from wax motor terminals then pry the spring clip off and take the wax motor out. Take note of the wax motor position before removing it from the door latch assembly to make sure you fit the new wax motor properly later on. One simple and effective way to do it is by taking a picture of the door latch assembly prior to removal of any component.

Fit in the new wax motor and make sure the shaft is properly seated into the slot provided on the latch axle and secure it firmly with the spring clip provided. Reinstall the top cover and the front panel back into position once the wax motor is properly installed.

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1 Answer

MY MAYTAG NEPTUNE MAH4000 WILL NOT DRAIN OUT OR SPIN


Check if the "locked"or "door locked" light comes on. If it does not, you need to replace the wax motor in the door lock assembly and the machine control board, which is inside the control panel. The control board is expensive, so instead of buying the whole control board, if you're good in electronic repair and soldering, try checking ebay for the control board repair kit. Search for "MAYTAG NEPTUNE WASHER R11 Q6 REPAIR KIT". It has all instructions how to do the repair. Good luck!

Dec 10, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

shut the door and will not lock after given time which results in not draining or spinning. this is a maytag neptune front loading washer


It is probably the control panel on the washer. A common problem. You can actually repair it yourself with a kit and also you will need to replace the wax motor or you will have the same problem over and over. Once the wax motor is replaced it should not happen again but in the meantime you have two components on the control board which you can replace with basic soldering (sp) skills. You can actually view a free instructional video on line - if you search wax motor you will find the site

Aug 16, 2009 | Maytag Neptune MAH5500B Front Load Washer

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