Tip & How-To about Computers & Internet

Cannot install a device driver by using its installation program in Windows Vista

ISSUE- You cannot install a device driver by using its installation program in Windows Vista
OVERVIEW-
When you try to install a device driver by using its installation program in Windows Vista, you are unsuccessful.
SYMPTOMS:
You may experience this issue if the following conditions are true:
• The driver uses an executable file-based installation program.
• The installation program was not designed for Windows Vista.
CAUSES:
Problems with executable file-based installation programs may occur if any one or more of the following conditions are true:
• The installation program is incompatible with Windows Vista.
• The driver is incompatible with Windows Vista.
• An issue occurs that is related to the user rights that are required to install the driver.
RESOLUTION:
To resolve this problem, run the driver installation program in compatibility mode. Or, use an account that has administrative credentials to run the driver installation program. You can also locate the .inf file for the driver, and then manually install the driver.
Important Before you use one of these methods, we recommend that you contact the device manufacturer or the driver manufacturer for more information about how to install the driver in Windows Vista.
To run the driver installation program in compatibility mode
Configure the driver installation program to run in Microsoft Windows XP Service Pack 2 compatibility mode. To do this, follow these steps:
1. Locate the executable file for the driver installation program.
2. Right-click the file and then click Properties.
3. In the PackageName Properties dialog box, click the Compatibility tab.
4. Click to select the Run this program in compatibility mode for check box, click Windows XP (Service Pack 2) in the Run this program in compatibility mode for list, and then click OK.
5. Double-click the executable file to start the installation program.
To run the driver installation program by using administrative credentials
Configure the driver installation program to run in the context of the Administrator account. To do this, follow these steps:
1. Locate the executable file for the driver installation program.
2. Right-click the file, and then click Run as administrator.
If you are prompted for an administrator password or confirmation, type your password or click Continue.
3. Follow the steps to install the driver.
To locate the .inf file and manually install the driver
Use Device Manager to install the driver. To do this, follow these steps.
Step 1: Locate the .inf file
Locate the .inf file that is included with the driver installation program. Generally, the .inf file is located in one of the following folders on the driver installation media:
• In the same folder as the Setup program.
• In a subfolder that is in the folder that contains the Setup program. Generally, the subfolder has a name such as Windows XP, Drivers, or WinXP.
If the driver files are packaged in a single executable file, you may be able to extract them or otherwise access them. To do this, use one of the following methods, as appropriate for your situation:
• Use a file compression program to extract the files.
If the driver files are packaged in a single executable file, you may be able to use a file compression tool such as WinZip or WinRAR to extract the contents of the driver package to a folder. The .inf file should be among the files that you extract.
• Use the Windows Compressed Folders feature to extract the files.
If you do not have the WinZip program or the WinRAR program, you may be able to extract the files by using the Windows Compressed Folders feature. To do this, change the file name extension from .exe to .zip. Then, use Windows Explorer to copy the files from the compressed folder.
• Extract the contents from the .cab file.
If there is no .inf file in the driver package, but there are one or more .cab files, you may be able to extract the contents of the .cab files.
Note This method is usually unsuccessful. Typically, these kinds of driver packages are created by using the InstallShield program. The InstallShield program uses a special .cab format that is not designed to be accessed by tools such as WinZip or WinRAR.
• Locate the files in the Temp folder.
If you still cannot access the installation files, try to locate extracted temporary files. Typically, files are extracted to a local Temp folder when you install a program. You may be able to view the contents of the driver package by examining the contents of the Temp folder. To do this, follow these steps:
1. Remove the contents of the Temp folder. By removing the contents of the Temp folder, you can more easily locate the temporary files that are created when you run the driver installation program. To remove the contents of the Temp folder, follow these steps:
a. Click Start and then click Computer.
b. Right-click the hard disk on which Windows Vista is installed, and then click Properties.
 In the Local Disk (DriveLetter) Properties dialog box, click the General tab, and then click Disk Cleanup.
 In the Disk Cleanup Options dialog box, click Files from all users on this computer.
If you are prompted for an administrator password or confirmation, type your password or click Continue.
 Under Files to delete, click to clear all the check boxes, click to select the Temporary files check box, and then click OK.
 When you are prompted to permanently delete the files, click Delete Files.
c. Use Windows Explorer to open the Temp folder. To do this, click Start
type %temp% in the Start Search box, and then press ENTER.
d. Start the driver installation program.
Note Some installation programs automatically delete the temporary files when the installation program exits. Therefore, leave the driver installation program running in the background.
e. Examine the contents of the Temp folder to locate the driver files.
Step 2: Manually install the driver
After you locate the .inf file for the driver that you want to install, manually install the new driver. To do this, follow these steps:
1. Click Start , right-click Computer, and then click Properties.
2. In the Tasks pane, click Device Manager.
If you are prompted for an administrator password or confirmation, type your password or click Continue.
3. In Device Manager, locate the device for which you want to install the driver.
Note To display hidden devices, click Show hidden devices on the View menu.
4. Right-click the device and then click Update Driver Software.
5. Click Browse my computer for driver software, click Let me pick from a list of device drivers on my computer, and then click Have Disk.
6. In the Install from Disk dialog box, click Browse, locate an .inf file for the device driver that you want to install, and then click Open.
7. Follow the steps in the Update Driver Software DeviceName dialog box to update the driver.

Posted by on

Computers & Internet Logo

Related Topics:

Related Questions:

1 Answer

I get an error 6 when I try to install my 240 to windows 8..1. What to do? I have been able to download a driver, but not the program to be installed.


I think you're out of luck. The latest driver I could find is 6.9.0.385, you can find it at the site below:
Smart Label Printer 200 420 overview Smart Label Printer 200 420 overview
This is a third party site, Seiko has removed all legacy support from their site. It was really only written for Windows Vista but people found it would work for Windows 7. Given the major structural changes in Windows 8.1 I don't think the legacy software will run in a Windows 8.1 environment

May 07, 2014 | Seiko Smart Label 240 Thermal Printer

1 Answer

webcam not working


First you might go to Device Manager, right click your hardware device in the list and select Update Driver Software; then click Search automatically for updated driver software.Drivers on the Windows Update site are directly provided by hardware manufacturers. Microsoft tests drivers in various environments before they are published.
If it does not work on your issue, I'd suggest you installing the Vista driver in Compatibility mode. Remove and rescan that hardware device in Device Manager, right-click on the driver executable/installer file -> Properties and select the Compatibility tab; click the checkbox before Run this program in Compatibility mode for option and select Windows Vista in the list-down box; then try installing the device driver. In addition, you can use the Windows XP driver for testing.

In between understand that Windows 7 is a new operating system and whole driverstore has been reprogrammed; you might wait for another period of time till the retail version is released and push the vendor company to upgrade their device driver.

Apr 13, 2010 | Compaq Presario R3000 Notebook

2 Answers

USB drivers


Try downloading the LG Notebook(R400) Intel Chipset Driver from....
http://www.notebook-driver.com/lg/lg-xnote-r400rd400rb400-notebook-drivers-for-windows-vista/
Let me know if this fixes the issue.
Zod

Nov 18, 2008 | LG X-Note LM50 Notebook

1 Answer

haveing trouble installing logitech quick cam onto my comuptor thats running windows vista


This problem was caused by a compatibility issue between Windows Vista and Logitech QuickCam Messenger.
Logitech QuickCam Messenger was created by Logitech, Inc..
Recommendation
—————-
To search for similar devices that are compatible with this version of Windows, visit the Windows Vista Hardware Compatibility List website online.
However, it’s not totally out of hope for owner of Logitech QuickCam Messenger who has upgraded to Windows Vista. The following hack will use Windows XP driver (a common trick to use non Vista compliant device) to install the webcam in Vista:
  1. Download QuickCam 8.4.8 with driver for WinXP.
  2. Install WinRAR if not already installed yet.
  3. Open the setup installer qc848enu.exe and unpack its contents to a folder. Alternatively, right click on qc848enu.exe and select “Extract to qc848enu\” option.
  4. Insert or plug in the Logitech QuickCam Messenger to a USB port if not already done so.
  5. An “Driver Software Installation” icon in systray (notification area) should appear, which will pop up detailed message if click. It should fail, and “Add Hardware Wizard” dialog window will appear. Choose to install the driver manually by instructing the Wizard to locate and look for the web cam driver inside the Drivers folder under the unpacked folder of the qc848enu.exe setup program. You can use browser button to select the folder.
  6. Windows Vista should grab the XP driver and install it properly.
  7. Download the latest version (10.5.1) of Vista compliant QuickCam software from Logitech to install the software on Vista.
  8. Run the setup (qc1051enu) normally. You may need to skip the detection of webcam near the end of installation process.
Voila, you can now use the Logitech webcam to capture images or use it in conjunction with video chat in IM programs such as Windows Live (MSN) Messenger, AIM Messenger, Yahoo! Messenger, Skype or run Logitech VideoCall.

i hope thist post can solve your problem


thank's


cropp

Mar 14, 2008 | Logitech Webcam

1 Answer

MP160 unknown device error in Vista


How do I install the downloaded driver and software?



If you have upgraded to Windows Vista™ from another Windows version or have installed drivers and application software from a previous Windows version, the previous driver and application software must be uninstalled prior to installing the Windows Vista™ drivers and application programs. Uninstallation instructions
Prior to installing the driver software, power off the printer and do not turn it back on until instructed to do so during the installation.


Vista Software can be found here

http://software.canon-europe.com/products/0010392.asp

Select Vista for the OS
Select English
Click Submit

Download software and drivers applicable to
Windows Vista 32 bit.

Install the downloaded software

Dec 18, 2007 | Canon PIXMA MP160 All-In-One InkJet...

Not finding what you are looking for?

126 people viewed this tip

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Loading...