Tip & How-To about Office Equipment & Supplies

Lines on your printed paper??

Lines are caused by a dirty, or clogged printer cartridge. Low quality ink is the most common factor in this issue. For a quick fix, pull out your cartridges and use a damp cloth to clean off the excess ink/dirt. If the problem persists, try replacing the entire cartridge.

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cleaning nozzle cartridge

Regarding your recent inquiry about the HP 74 or HP 75 poor print quality problem your HP OJ5780 printer is currently experiencing, we suggest you perform the following corrective steps to help resolve the issue:

Cartridge & printer maintenance should be evaluated - ensure both ink cartridges and flex cable contact surfaces (where the cartridge interfaces to the carriage inside the printer) are thoroughly clean: http://inkjet411.com/?page_id=1519

1) Gently blot the cartridge Nozzle Plate with a damp lint-free towel/wipe - a small amount of ink should be dispensed, and be visible, on the towel (all 3 colors should be present for a Tri-color cartridge).

2) If no ink is dispersed from nozzle plate (i.e. visible on towel) or ink cartridge completely fails to print on paper after installed in printer, then more drastic cartridge and printer cleaning steps will likely need to be performed to recover ink cartridge (NOTE: foam inside cartridge can dry out and become very hard - the foam must be moist with ink to function correctly (i.e. ink flows and wets the nozzle plate). Refer to 'clogged ink cartridge recovery' video here: http://inkjet411.com/?page_id=2818

Providing the ink cartridges are clean, the problem may be caused by a dirty wiper blade or poor seal in the service station (capping station where the ink cartridges park when not in use) and this is causing the poor jetting / print performance issue you are observing. Remove the ink cartridges and thoroughly clean the wipers and seals: http://inkjet411.com/?page_id=1519

If the issue continues then please refer to 'Troubleshooting' section on our website - the printer manufacturer websites are also provided here: http://inkjet411.com/?page_id=106

Run a quick printer 'self test' (see link below for instructions) or print one of the Inkjet411 test prints to evaluate cartridge performance (i.e. 4-color test print): http://inkjet411.com/?page_id=146

Advanced HP Printer Diagnostics (i.e. printer self tests, etc.): http://inkjet411.com/?page_id=1813

You can also check our 'Print Quality' page of the 'General Information' section of the Inkjet 411 website and follow additional suggestions provided, particularly if the cartridge is not causing the poor image quality problem (i.e. printer driver settings issue): http://inkjet411.com/?page_id=1432

-Thank you
Inkjet411 Team Member (inkjet411help@gmail.com)

Jan 16, 2014 | HP Officejet J5780 All-In-One InkJet...

1 Answer

printer has stopped printing blue

Make sure that you are inserting only genuine Lexmark cartridges in your printer. Removing then re-inserting the color cartridge into the printer is a quick to minor cartridge communication issues.
Make sure that your color cartridge still has substantial ink level for printing using the Lexmark Solution Center software on your computer.
Click Start > Programs > Lexmark X74-X75 > Lexmark X74-X75 Solution Center. Check the ink levels.
If color ink level is still good, then it probably just needs some cleaning. Print quality issues can be due to dirty or clogged print cartridge nozzles. From the Maintenance tab in the Lexmark X74-X75 Solution Center, click Clean print nozzles to fix horizontal streaks. Your printer will then print a test page. Try to print a color page again to verify that the problem with the blue color is fixed.
If the problem continues, try to insert a different known working color cartridge to identify if it's a faulty cartridge issue.

Oct 26, 2011 | Lexmark X75 All-In-One InkJet Printer

1 Answer

I have put new ink cartridges in my printer but it it not printing the first couple of lines on the page clearly. The rest of the document is fine. Please advise

Print quality issues could be due to dirty or clogged nozzles. Please follow the steps below to clean the print cartridge nozzles:

Clean Cartridge Nozzles (Solution Center):

1. Go to Start, Programs(Windows XP: All Programs), Lexmark 3300 Series, Lexmark Solution Center.

2. Click the Maintenance tab.

3. Click Clean to fix horizontal streaks.

4. Click Print. A cleaning page prints, forcing ink through the clogged nozzles to clean them.

5. Print a document again to verify that the print quality has improved.

6. If you are still not satisfied with the print quality, follow the instructions in this article How to Clean the Print Cartridge Nozzles and Contacts Manually.

Sep 21, 2011 | Lexmark OfficeCenter X3350 All-in-One...

1 Answer

why does it smear when printing

It could be due to low ink levels in your cartridges. Make sure your cartridges have enough ink in them for printing.
You may also try adjusting the print settings to improve the print quality. From your software application, click File > Print > Properties / Preferences > from the Quality/Speed area, select Better or Best.
Print quality issues can also be due to dirty or clogged cartridge nozzles. Please follow the steps below to clean the nozzles:
  1. From the printer operator panel, press Copy.
  2. Press Options until Maintenance appears on the display.
  3. Press the right arrow until Clean Cartridges appears on the display.
  4. Press Select. A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles.
  5. Print your document again to verify that your print quality has improved.
I hope this information has been helpful.

Sep 02, 2011 | Lexmark X6150 All-In-One InkJet Printer

2 Answers

the pictures have lines in them. I checked ink level and it says it is ok?

Lines are caused by a dirty, or clogged printer cartridge. Low quality ink is the most common factor in this issue. For a quick fix, pull out your cartridges and use a damp cloth to clean off the excess ink/dirt. If the problem persists, try replacing the entire cartridge.
if this was helpful please rate!!

Apr 15, 2010 | Canon MP610 Photo All-In-One Printer

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