Tip & How-To about Office Equipment & Supplies

How to get accurate answer in double-quick time.

You can tell whether a man is clever by his answers. You can tell whether a man is wise by his questions. (Naguib, Mahfouz)

For an accurate solution in double-quick time, ask your computer related questions indicating the operating system, version, the make and model of your device.
It would be helpful to indicate the operating system of the computer while asking a printer problem.

Detailed question causes quick and accurate response. This Tip applies for all kind of Questions not only for Printers.

If you ask one unclear question such as "My printer is not working, why?", an expert or repairman has to ask many to give you the correct answer or to fix the device.

"Troubleshooting", "Finding quick solutions" and "Repairing on time" depends on "Wise questions" and "Explanations" of the problem.

The 3 Simple Steps of asking wise questions related to the computer hardware, software and computer peripheral are listed below:

STEP 1. Write the device name, model, etc which you faced problem with in detail such as HP Deskjet 1660 Printer, emachines EZ 1601-01 All in one, Mac Book Pro, etc.

STEP 2. Write the environment which the device is currently working with such as Windows XP SP2 Operating System, Mac OS X Snow Leopard, Linux, etc.

STEP 3. Write the problem that you faced clearly but do not forget to explain some extras which should be used as clue to find the problem easily such as "Printer is not printing the MS Document on A3 paper, but prints on A4 paper".

Please find some possible questions and answers which you may meet below:

Example 1:

PROBLEM : You didn't manage to print a document in HP Deskjet 1660 Printer, it prints strange characters.

You may ask a question to solve this problem in different ways and the expert's first solution may be very different depends on that question, such as:

Your Question a) My printer doesn't print.
Expert's First Solution a) Plug in the printer, check the cable connection, etc.

Your Question b) My printer HP Deskjet 1660 doesn't print.
Expert's First Solution b) Install the printer driver, etc.

Your Question c) My printer HP Deskjet 1660 doesn't print and the operating system is MS Windows 7.
Expert's First Solution c) Install the printer driver which is compatible with the MS Windows 7, etc.


SOLUTION : You should install the right driver for your Operating System MS Windows 7.

The expert asks you many questions to find the exact problem and its solution if you ask as in (a) and (b). But (c) may be the clever question for this problem.

*********

Example 2:

PROBLEM : You didn't manage to print the MS Word Document in A3 sized paper.

You may ask a question to solve this problem in different ways and the expert's first solution may be very different depends on that question, such as:

Your Question a) My printer doesn't print.
Expert's First Solution a) The printer driver needs to be installed or there is a cable connection problem, etc.

Your Question b) My printer doesn't print in black and white but prints in color.
Expert's First Solution b) The black ink cartridge may be empty and needs to be replaced or the print heads need to be cleaned, etc.

Your Question c) Printer prints photos, email attachments but can not print a document written in MS Word which I saved as ".rtf" document format.
Expert's First Solution c) The MS Word Software installation problem or the document may be corrupted, etc.

Your Question d) My printer prints other documents but can not print out only one document to an A3 paper.
Expert's First Solution d) Make sure the paper is loaded correctly, check the paper tray and paper size from the print menu while printing, etc.

SOLUTION : You didn't load A3 sized paper tray before printing. Load that paper tray.

The expert asks you many questions to find the exact problem and its solution if you ask as in (a), (b) and (c). But (d) may be the clever question for this problem.


***

The answer of Title
- "How to get accurate answer in double-quick time?"
is simple:
- "Asking Clever Questions".

Yes, then you may ask that;
- "Why did you write this Title as a Tip, if the Answer is so Simple?"
OK,
- "You are Clever, You got the Tip"


Keep in mind that, if you ask clever questions, the experts make wise decisions. (Oktay, Ibrahim)

...... :))

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1 Answer

Why it take so long to answer!!!!


Not sure what you mean, but be aware the persons answering questions here, are volunteers from all over the world, with different skills and knowledge. To get a quick and accurate answer, you have to put a clear question here, with good details about the device or service you need. Things like what it is, brand, model, OS and what you think is wrong. Then tell what you want to know. After that you only van hope a volunteer understands and can give a good (useful) answer.
Sometimes, when you know how to use google search, that gives an answer faster.

Apr 13, 2015 | Cars & Trucks

1 Answer

I am still waiting for a answer from my question.


I searched thru the questions and saw your original one. Unfortunately, we are FIXYA, a website manned by volunteers that answer questions regarding, for the most part broken items that need repairs (thus the name FIXYA). We are not in any way affiliated with Amazon and as such are in no position to say whether or not you have a valid issue with them. You will need to contact AMAZON's customer service and discuss it with them.

Mar 24, 2015 | Computers & Internet

2 Answers

Does garmin 255 w speak street names?


Yes it does. You will hear turn by turn instructions only when you have the unit set (Where to) to go to a destination.

Dec 30, 2009 | Garmin nuvi 255W GPS Receiver

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Hotpoint MODEL WM75PR error code E15


E15 "Check Outlet Pipes". Normally this is a blockage in the pipe or the filter connected to the drum.

Error code 15: Water is not being pumped out and a flood condition could occur. Check that the drainage hose is raised to the recommended minimum height and that the pipe is not
blocked.

What you need to be sure of, is whether when the error telling you to check for blockages in the outlet pipes happens, it's actually an accurate indication of the fault. I dislike these stupid error codes as they often fire off erroneously and cause no end of trouble.

It can also mean a faulty control panel.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Sep 09, 2009 | Washing Machines

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