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How to fix a error 5002 itunes store


-ERROR: "error in the iTunes Store, please try again later
*customer then tries again later
-ERROR: "...could not purchase, error 5002"

RESOLUTION:
remove cc info from the iTunes Store
re-input cc info into the iTunes Store
--result:: able to purchase any song/application on computer

--result:: now able to purchase on device as well

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1 Answer

when i try to play a movie i get a error 42003 and the moive will not play then sometime i dont get the error but stil the moive will not play and this is for all of mmy moives not just one what do i do pleace help


Hi rebeachiii36,
Please try disabling any firewall, anti-virus, etc software you may have and try again. This includes most things by Norton, McAfee, and so on. Also, if you are connected via wireless or through a router, try accessing the internet directly via your broadband modem.

After the above, if the movie still gives you this error, please try the following:
Deauthorize your computer, then close iTunes, then open iTunes back up and authorize your computer again.

If the above does not work, It sound to be an incomplete video download. You can go to www.apple.com/support/itunes. Click on "video purchases" under the category Get Customer Service. Then please click on video purchases again. Then to the right side click on "Get Started" button. iTunes Customer Service will assist you from there via email.

Nov 05, 2010 | Apple iTunes

2 Answers

since i downloaded the new version of itunes 8.0 i can't download


Have you tried to uninstall and reinstall your ITunes? It sounds as though your ITunes is corrupted.

Jul 24, 2009 | Apple iTunes

1 Answer

says there is not enough memory available to purchase


Download and install the latest version of ITunes. It is a problem with the ITunes Store and the fix is in the updated version.

Vincent

Nov 22, 2008 | Apple iTunes

5 Answers

Restoring Ipod issue


hi dear

Following is list of iPod and iTunes Error messages or Alert messages you may come across while trying to open or install iTunes, update, sync or restore iPod, making a purchase from iTunes Store, or perform any other activity in your iPod/iTunes:

  1. "Unable to Check for Purchased Music because an error occurred (-5000 error)."
  2. "Error (-35)"
  3. "There was an error in the iTunes Store. Please try again later."
  4. "-5000" and "-35"
  5. “Error 1415” “Error 208” “Error 1418” “Error 1413” “Error 1427” “Error 200” “Error 1402” “Error 50” “Error 1406” “Error 1407” “Error 1428” “Error 1417” “Error 60” “Error 42” “Error 48” “Error 39” “Error 1417” “Error 53” “Error 69” “Error 50” “Error 3221””Error 2738” “Error1921” “Error 1607” “Error 5000” “Error 9006” “Error 9800” “Error 9814” “Error 9815”
  6. "Failed to locate Supported File Types or There Are No Photos Found on this Device"
  7. "the iPod ** cannot be updated, the required folder cannot be found"
  8. "Cannot connect to the iTunes Store. An unknown error has occurred”
  9. “Disk is locked”
  10. "iTunes folder cannot be found"
  11. “Disk cannot be read from or written to”
  12. “Firmware update failure”
  13. “Drive not formatted”
  14. "The iPod "username's iPod cannot be updated. The required folder cannot be found"
  15. "Folder cannot be found or created"
  16. “Attempting to copy to the disk [iPod name] failed. The disk could not be read from or written to.”
  17. "Sync failed: unknown error (-124)"
  18. "iPod cannot be synced: required folder cannot be found"
  19. “iPod Service Error”
  20. Cannot Import to Itunes - error 2002”
  21. "Attempting to copy to the disk (iPod name) failed. The disk could not be read from or written to"
  22. “The iPod "Customer's iPod" could not be restored. An unknown error occurred (1418)”
  23. "The iPod "Customer's iPod" cannot be updated. An unknown error occurred (-50)"
  24. “iTunesSetup.exe is not a "valid Win32 application"
  25. "Internal manager error”
  26. “iTunes 7.02 not a valid Win32 application”
  27. "itunes.exe - Corrupt File"
  28. "An Unknown Error occurred (-39)"
  29. "Could not complete your iTunes Store request. The store may be busy. Check your Internet connection or try again later."
  30. "There was an error downloading your purchased music. An unknown error occurred (-50)."
  31. "-9800, -9815, -9814"
  32. "Unable to Check for Purchased Music because an error occurred (-5000 error)."
  33. "There was an error in the iTunes Store. Please try again later."
If you come across any one of the above Error or Alert messages, then either your iPod/iTunes has gone corrupted and your iPod may be in for a crash or maybe you’re already facing an iPod crash. iPod might crash or get corrupt due to any of the reasons from hardware failure to corrupt iPod cache to damaged Files or to damaged disk structure.

You must be cautious and try to recover lost data from your iPod from reliable and proved software which is non-destructive and can recover all data—damaged or deleted. Any compromise can thwart your recovery process. Try Stellar Phoenix iPod Recovery Software.

from this site

http://www.ipoddatarecovery.net/download-ipod-recovery-software.php

oke

Mar 22, 2008 | Apple iPod classic MP3 Player

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