Tip & How-To about Cell Phones

How to reset your Blackberry

Performing a soft reset stops all applications on the BlackBerry device by pressing the ALT+RIGHT SHIFT(CAP)+DELETE keys. A soft reset re-establishes communication between the BlackBerry device and the computer.

Performing a double-soft reset stops all applications on the BlackBerry device and is nearly the equivalent of a hard reset. Timing however is critical. Perform a soft reset by pressing the ALT+RIGHT SHIFT(CAP)+DELETE keys. The screen will go blank. When the screen is no longer black, press the ALT+RIGHT SHIFT(CAP)+DELETE keys again. You should then see another blank screen followed by an hour glass.

The first step in troubleshooting a networ, software or hardware error is often to perform a hard reset. With Java® based devices, this is accomplished by removing the battery, while the BlackBerry device is powered on. Hold the battery out for about 30 seconds, and replace. The BlackBerry device will reboot.

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blackberry bold 9000 rebooting solution


If your BlackBerry Bold 9000 series device is frozen or not responding, you will probably want to reset the unit. Here are the different types of resets that can be perfomed in the order they should be tried.
Soft Reset
Press ALT + RIGHT SHIFT(CAP) + DELETE.
Double-Soft Reset
Press ALT + RIGHT SHIFT(CAP) + DELETE . The screen will go blank for a few seconds. When the screen comes back on, immediately press ALT + RIGHT SHIFT(CAP) + DELETE again.
Hard Reset
If none of the above works, pull the battery out of the unit for a few seconds, then reinsert it.

May 13, 2011 | RIM BlackBerry Bold Smartphone

2 Answers

I locked my phone. Every time I unlock it I would have to put my password in. I put my password in, and it said incorrect. I know it was correct, I don't forget my password. So I kept trying it and trying it. Then eventually it said type in blackberry to go on. So I did. Then it said type in password. Then I got to the 10th try. After that, I though if I took out my battery and turn it back on everything would be fine. But no, it was loading this thing while saying 'Wiped', and then had a white screen saying 'Reload Software: 513'... It froze on that, and won't do any-thing else. I just got this phone last night, now I feel like suing the whole god darn company and throwing my phone out the window. What could I possibly do to fix this so that won't happen?


You will need to reset the phone for everything to return to normal. I would advice you perform a double soft reset, though it is a bit tactical. Performinga SOFT reset on the BlackBerry device Performing a soft reset stops allapplications on the BlackBerry device by pressing the ALT+RIGHTSHIFT(CAP)+DELETE keys. A soft reset re-establishes communication between theBlackBerry device and the computer.

Performinga DOUBLE-SOFT reset on the BlackBerry device Performing a double-soft reset stopsall applications on the BlackBerry device and is nearly the equivalent of ahard reset. Timing however is critical. Perform a soft reset by pressing theALT+RIGHT SHIFT(CAP)+DELETE keys. The screen will go blank. When the screen isno longer black, press the ALT+RIGHT SHIFT(CAP)+DELETE keys again. You shouldthen see another blank screen followed by an hour glass. HOPE THESE HELPED

Apr 24, 2011 | RIM BlackBerry Storm 9530 Smartphone

1 Answer

hello. i have black beery curve 8520, i had done something on setting and i can't send a txt but i can still recieve them and calls


Hello, you will need to perform a soft reset to your blacberry. A hard reset is not adviceable since the effect of changes made by you is not critical.Performing a soft reset stops all applications on the BlackBerry device by pressing the ALT+RIGHT SHIFT(CAP)+DELETE keys. A soft reset re-establishes communication between the BlackBerry device and the computer.Hope this helped.

Apr 22, 2011 | RIM BlackBerry Curve 8520 Smartphone

1 Answer

Need to get back a default software/application but how?


Resetting the BlackBerry device is a useful way to resolve issues and is usually the first step in troubleshooting the BlackBerry device. Knowing the differences between a hard, soft, double-soft, and master reset ensures that the correct troubleshooting method has been chosen. Note: Backup all applications before resetting the BlackBerry device using the Backup and Restore tool on the BlackBerry Desktop Manager.

Please follow the below steps or resetting

Performing a SOFT reset on the BlackBerry device Performing a soft reset stops all applications on the BlackBerry device by pressing the ALT+RIGHT SHIFT(CAP)+DELETE keys. A soft reset re-establishes communication between the BlackBerry device and the computer.
Note: This does not apply to the BlackBerry® Pearl™ smartphone.
Performing a DOUBLE-SOFT reset on the BlackBerry device Performing a double-soft reset stops all applications on the BlackBerry device and is nearly the equivalent of a hard reset. Timing however is critical. Perform a soft reset by pressing the ALT+RIGHT SHIFT(CAP)+DELETE keys. The screen will go blank. When the screen is no longer black, press the ALT+RIGHT SHIFT(CAP)+DELETE keys again. You should then see another blank screen followed by an hour glass.
Note: This does not apply to the BlackBerry® Pearl™ smartphone.

If you liked my response Please do Rate this solution.

Thanks :)

May 04, 2009 | RIM BlackBerry Bold 9000 Smartphone

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