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How to Uninstalling iTunes or QuickTime for Windows

Use the Control Panel to uninstall iTunes and related software components in the following order:

iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)

Restart your computer.



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1 Answer

need to delete itunes and reinstall but control panel will not delete itunes how to delete?


According to Apple Use the Control Panel to uninstall iTunes in the following order and restart your computer :
iTunes,Apple Software Update,Apple Mobile Device Support,Bonjour,
Apple Application Support.
if your have faced any issue then follow https://discussions.apple.com/message/21392445 and
Apple and Mac Technical Support for more help.

Jul 28, 2014 | Apple iTunes

1 Answer

itunes or windows wont recognize iphone 3g


uninstall itunes and the other components such as quicktime, apple mobile device support, apple application support,apple software update and bonjour.

  • go to your control panel and add or remove programs(win vista or 7) or programs and features(win XP)
  • remove the stated programs from above, restart your computer
  • visit apple.com/itunes and download iTunes and install.
  • plug your iPhone in and then it will load the driver for it and then be recognized again by your itunes and computer

Dec 15, 2010 | Apple iPhone 3G

1 Answer

my itunes just stopped working one day and now i can not reinstall it on my computer


Learn how to completely uninstall iTunes, QuickTime, and other essential software components from your Windows XP PC.
How ToFor Windows Vista or Windows 7, see this article.
Expand All Sections | Collapse All Sections
In some rare instances, it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
  1. iTunes
  2. QuickTime
  3. Apple Software Update
  4. Apple Mobile Device Support
  5. Bonjour
  6. Apple Application Support (iTunes 9 or later)
Important: You may see various alert messages if you uninstall these applications in a different order or only uninstall certain components.
For detailed steps on removing and reinstalling iTunes and related components on Windows XP, refer to the following steps:
Removing iTunes Note: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
  1. Quit iTunes.
  2. From the Start menu, choose Control Panel.
  3. In Control Panel, open Add or Remove Programs.
  4. Select iTunes from the list of currently installed programs, then click Remove.
  5. When asked if you would like to remove iTunes, select Yes.
  6. After the uninstallation is complete, do not restart your computer if you are prompted to.
  7. If other program entries were listed for iTunes in Add or Remove Programs, remove those as well.
  8. In Add or Remove Programs, remove any iPod Updater applications that are listed in the same fashion as iTunes was removed.
Removing QuickTime
  1. Quit QuickTime Player.
  2. From the Start menu, choose Control Panel.
  3. In Control Panel, open Add or Remove Programs.
  4. Select QuickTime from the list of currently installed programs, then click Uninstall.
  5. When asked if you would like to remove QuickTime, click Yes.
  6. After the uninstallation is complete, do not restart your computer if you are prompted to.
  7. If other program entries were listed for QuickTime in Add or Remove Programs, remove those as well.
Removing Apple Software Update
  1. Quit Apple Software Update.
  2. From the Start menu, choose Control Panel.
  3. In Control Panel, open Add or Remove Programs.
  4. Select Apple Software Update from the list of currently installed programs, then click Uninstall.
  5. When asked if you would like to remove Apple Software Update, click Yes.
  6. After the uninstallation is complete, do not restart your computer if you are prompted to.
  7. If other program entries were listed for Apple Software Update in Add or Remove Programs, remove those as well.
Removing Apple Mobile Device Support
  1. From the Start menu, choose Control Panel.
  2. In Control Panel, open Add or Remove Programs.
  3. Select Apple Mobile Device Support from the list of currently installed programs, then click Uninstall.
  4. When asked if you would like to remove Apple Mobile Device Support, click Yes.
  5. After the uninstallation is complete, do not restart your computer if you are prompted to.
Notes: Do not manually delete the Mobile Device Support folder located at C:Program FilesCommon FilesApple. Use Add or Remove Programs as described in the steps above.
Removing Bonjour
  1. From the Start menu, choose Control Panel.
  2. In Control Panel click "Add or Remove Programs."
  3. Select Bonjour from the list of currently installed programs then click Uninstall.
  4. When asked if you would like to remove Bonjour click Yes.
  5. After the uninstallation is complete do not restart your computer if you are prompted to.
Removing Apple Application Support (iTunes 9 or later)
  1. From the Start menu, choose Control Panel.
  2. In Control Panel, open Add or Remove Programs.
  3. Select Apple Application Support from the list of currently installed programs, then click Uninstall.
  4. When asked if you would like to remove Apple Application Support, click Yes.
  5. After the uninstallation is complete, do not restart your computer if you are prompted to.
Verify iTunes and related components are completely uninstalled
  1. Restart your computer.
  2. After the computer restarts, open Local Disk (C:) located in Computer or whichever hard disk your programs are installed on.
  3. Open the Program Files folder.
  4. Right-click the iTunes folder, choose Delete, and choose Yes when asked to confirm the deletion. Note: This folder may have already been deleted if iTunes was successfully removed.
  5. Right-click the iPod folder, choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  6. Right-click the QuickTime folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  7. Right-click the Bonjour folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  8. Open the Common Files folder.
  9. Right-click the Apple folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  10. Open Local Disk (C:) located in Computer or whichever hard disk your operating system is installed on.
  11. Open the Windows folder.
  12. Open the System32 folder.
  13. Right-click the QuickTime file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  14. Right-click the QuickTimeVR file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  15. Right-click the Recycle Bin and choose Empty Recycle Bin
Reinstalling iTunes and related components After verifying that iTunes is completely uninstalled, you should download and install the latest version of iTunes.
Additional Information iPodService.exe Alert Follow these steps if the message, "Cannot delete iPodService.exe: It is being used by another person or program" appears when you try to delete the iPod folder.
  1. Make sure that iTunes and the iPod Updater utility are not open.
  2. Press and hold Control-Alt-Delete. Select Start Task Manager.
  3. Click the Processes tab.
  4. Locate "iPodService.exe" in the list.
  5. Click "iPodService.exe" and choose End Process.
  6. Quit the Task Manager.

Aug 04, 2010 | Apple iTunes

1 Answer

I am trying to download itunes onto my laptop but it wont let me download more than 76%


you sure your problem is the 'download' part?? or is it the installation part??

if it's the download part I would suggest for you to attempt to download the installation file in another computer, put it on the thumb drive and bring it over to the laptop where you want to install the itunes.

if you have problems installing itunes you probably may want to uninstall
the following programs and in the following order
  1. iTunes
  2. QuickTime
  3. Apple Software Update
  4. Apple Mobile Device Support
  5. Bonjour
  6. Apple Application Support (iTunes 9 or later)
if you can't uninstall them with 'add and remove programs', I would suggest to use this windows uninstaller and clean up utility

only once you have uninstalled all the programs above, run the itunes installer and all the programs updated will be installed one at a time.

hope this helps

Dec 26, 2009 | Apple Computers & Internet

1 Answer

itunes v8.02.20 will not open.


Try uninstalling iTunes, Apple Software Update, Apple Mobile Device Support, and Quicktime. (Note: When you uninstall each of these, it asks whether you want to restart your computer. Say no until you have unnstalled the 4th one, after which restart your computer).
Then, reinstall iTunes. It should work.

Feb 14, 2009 | Apple iTunes

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