Tip & How-To about Computers & Internet

Gateway LCD monitor EZTUNE theft protection problem

You need to install EZTUNE but you need to go here first:

Portrait Displays' Theft Deterrence minimizes theft or unauthorized relocation of your display. Theft Deterrence does not prevent the display from being stolen, but hinders the operation of the display once it is removed from the 'Theft Deterrence enabled' host computer.

This site is provided for you to securely store your PIN in the event you should need to retrieve it at some point in the future.

Please select from the following options.

Change your PIN. https://pinreg.portrait.com/change_p...=dtune&OEM=gwy

Forgot your PIN? https://pinreg.portrait.com/remind_p...=dtune&OEM=gwy


GatewayShield™ Security Available
Protect your hardware using the EzTune™ Anti-Theft Software and reinforced lock slots. The slots, paired with a cable lock, physically anchor your display to a secure fixture. The software keeps the monitor secure using a unique PIN code. In the event the display is removed from the PC without the code, its full functionality is disabled.

Posted by on

Computers & Internet Logo

Related Topics:

Related Questions:

1 Answer

Monitor message says "Theft Disable


The theft deterrence system can be disabled temporarily by unplugging the monitor's power cord. Then it will start the counter again. (The default is 60 minutes and is set in the EzTune software.) The software locks the monitor to one computer (the one running the EzTune software). To disable the theft deterrent message, enter EzTune and click on the Extras tab. Then select the Theft Deterrence section and enter the PIN. The PIN can be saved online and then you can request it if forgotten: https://pinreg.portrait.com/index.php?OEM=gwy&PRODUCT=dtune&ULANG=enu .

The EzTune software is available here: http://oem.portrait.com/dtune/gwy/enu/upgrade.html .

The user's guide and other documentation is available here: http://support.gateway.com/s/MONITOR/7005574R/7005574Rnv.shtml .

I hope this helps.

Cindy Wells

Mar 15, 2011 | Gateway FPD1975W 19" LCD Monitor

1 Answer

Power went off and now my gateway monitor displays GatewayWhield theft Deterrence. I never set up a password how do I fix this problem. Connect the monitor to the pc you would think fixes it but no. Help


ub_clear.gif
Disable GatewayShield Theft Deterrence

  1. Launch EzTune.
    View Picture
  2. In the EzTune window, click the Plug-ins tab, and then click Theft Deterrence.
    View Picture
  3. To deactivate theft deterrence, click Disable Theft.
    View Picture
  4. Type the PIN for the monitor in the appropriate field, and then click Accept.
    View Picture
  5. A screen confirms that theft deterrence is now disabled.
    View Picture

Dec 03, 2010 | Gateway FPD1785 Monitor

2 Answers

theft disable menu pops up and won't go away and it keeps turning off my monitor


You need to install EZTUNE from Gateway, but you need to go here first:
Portrait Displays' Theft Deterrence minimizes theft or unauthorized relocation of your display. Theft Deterrence does not prevent the display from being stolen, but hinders the operation of the display once it is removed from the 'Theft Deterrence enabled' host computer.

This site is provided for you to securely store your PIN in the event you should need to retrieve it at some point in the future.

Please select from the following options.

Change your PIN. https://pinreg.portrait.com/change_p...=dtune&OEM=gwy

Forgot your PIN? https://pinreg.portrait.com/remind_p...=dtune&OEM=gwy


User manual:
http://www.retrevo.com/support/Gateway-FPD1975W-Monitors-manual/id/1071ag416/t/2/

Apr 14, 2010 | Gateway FPD1975W 19" LCD Monitor

2 Answers

Theft Deterrance system


If you ever have this problem but cannot get to the 'extras' button, leave the computer on that (hopefully) already has the eztune software installed, pull the power on the monitor (the cord, not just press the power button) and then plug it back it...it should unlock automatically. It ticks me off that I just got off the phone with gateway tech support and they wouldnt tell me that because my monitor is 'out of warranty'...purchased 4/8/08 and problem today 7/15/09...bums. Anyway, they offered to fix for a fee. I got it fixed.

Sep 29, 2008 | Gateway FPD1975W 19" LCD Monitor

Not finding what you are looking for?

1,984 people viewed this tip

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Loading...