Tip & How-To about Computers & Internet
To report an issue with a purchase, follow these steps:
Open iTunes. If you are already signed in, skip to step 4.
Choose Store > Sign in.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account:
Click the Purchase History button:
Click the Report a Problem button at the bottom of your purchase history:
Click the arrow next to the purchase with which you want to report an issue.
Click the Report a Problem link next to the item with which you wish to report an issue.
Click the Problem menu:
Choose the option that best describes the issue. If none of the options match your issue, choose "My concern isn't listed here."
Write comments about the issue (optional).
Click the Submit button:
Posted by John Doe on
Aug 24, 2011 | Acer Computers & Internet
If your iTunes Store account uses an Apple ID to sign in, you can reset your password by clicking here.
If your iTunes Store account uses an AOL screen name to sign in, you can reset your password by visiting AOL Help.
You can change your Apple ID password through your iTunes Store account by following these instructions:
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