Tip & How-To about Microsoft Xbox 360 Console

XBox360 error codes (Three Red Lights of Death, Red Ring of Death, X-Clamp)

Hi.

XBox 360 error codes are displayed with flashing lights in the ring of bi-color LEDs located around the start button, like in the picture below:



They are often called lights of death. The technical name from Microsoft is Light codes.

LEDs located around the start button can be green or red. When they get red it means that there is a problem.
When the XBox is operating normally The leds will be green. The number of green segments indicates the number of controllers connected to the Xbox.
Here a working Xbox with one and four controllers connected to the console:


If the lights are red instead of green, then there is a problem. Here the four common error codes:



A: The code in picture A, with only one red segment on and flashing on the fourth quadrant, means that there had been an hardware failure. The internal component failing is often not specified.
The light code is accompained by an error message on display, telling a numeric code that can better address the cause of the fault. The best thing to do is contacting Microsoft to find out the reason for the code. Depending on the code you may also be asked to perform a secondary error code retrieval procedure.



In the Example above E74 means that there is an hardware fault on video connections or GPU.

B: If the first and fourth quadrant LEDs are on, that means that there had been overheating. Internal fans, CPU and board must be tested.

C: General hardware failure. This means that the console detected an internal failure, but no error code is displayed on screen. Call Microsoft to get instructions on detecting secondary code or sending the console for repair.This error code is commonly called Three Lights of Death.

D: The last error means that there is a problem with the AV connection to the monitor or TV. The code is not displayed if you use HDMI connection, in that case you get an on-screen error code. Test using different cables. If that does not fix the problem, this error means that the XBox Gpu is fried. This error code is commonly called Red Ring of Death or RROD.

In the near future I plan to publish a new article explaining how to troubleshoot secondary error codes. In the meanwhile, if you need more support, you can ask a question to our experts or contact Microsoft.

Regards.

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Related Questions:

1 Answer

Whenever I try to turn on my xbox 360 I get a red ring around the power button.


These red leds(also know as the red ring of death or RROD) around the power button is a way for the xbox to tell you that something is wrong. Different combinations usually have to do with different errors. I recommend that you send it to a repair shop or back to microsoft if the warranty is still good. Don't forget to give them any relevant information and which leds were flashing. Also an error code would help them alot.

May 28, 2011 | Video Game Consoles & Games

1 Answer

what is wrong with my xbox it says error 65?


Error 65: DVD Drive Error.... DVD Timeout, Wrong firmware, dvd is without f/w chip, etc. This can also be caused by the tray not being fully closed on boot.

Flashing red:
1.the av cable cannot be detected
Make sure that the AV cable is correctly connected to the Xbox 360 console.
Disconnect the AV cable from the Xbox 360 console, and then reconnect the AV cable to the Xbox 360 console.
If the four flashing red lights continue to flash, try wiping the metal area of the AV pack with a dry cloth. The metal area is the end that plugs into the console. Wipe the metal area thoroughly, and then try the AV Pack again.
If the AV cable is correctly connected but the four red lights are still flashing, substitute a different AV cable if you have one available.
2.general hardware failure
Try restarting the console.
If restarting the console does not resolve the behavior, follow these steps:
Turn the console off.
Unplug all the power and AV cables from the console.
Unplug the power cord from the wall socket.
Firmly reconnect all the cables.
Turn on the console.
If these steps do not resolve the behavior, turn the console off, remove the hard drive, and then turn on the console. If the 3x Red LED error light is no longer displayed, turn the console off, re-attach the hard drive, and then turn on the console.
Also examine the lights on the power supply. When you turn on the console, the power supply light should illuminate green even if the three lights on the RoL flash red.

The specific type of hardware failure can be determined by a "hidden" error code
Turn the xbox 360 on, and wait till the 3 red lights are flashing.
Press and hold the sync up button (the small white one), while holding that button press the eject button.
The LEDs will now blink the first number in the code (as described below).
Release the eject button and press it again.
The LEDs will now blink the second number of the code.
Release the eject button and press it again.
The LEDs will now blink the third number of the code.
Release the eject button and press it again.
The LEDs will now blink the forth number of the code.
Release the eject button and press it again.
The LEDs will go back to the 3 red flashing lights.
You should be able to determine the difference between the 3 flashing lights and the error code lights by the rate in which they flash.

Here is how you interpret the LEDs to get the code number:
All four lights flashing - 0
One light flashing - 1
Two Lights flashing - 2
Three lights flashing - 3

0001 power supply problem
0002 Network Interface problem
0003 Power problem could be the PSU could be the GPU/CPU, somehow the console isn't getting clean power from the power supply.
0010 over heating
0011 over heating - If you are receiving this error after disassembling your console make sure to all 8 of the heatsync screws are tightened securely to the board/heatsink holes.
0012 over heating
0013 over heating
0021 DVD Drive Time out - Can be caused by problems with a firmware flash. This is also speculated to sometime be caused by a problem with the southbridge chipset on the motherboard.
0022 GPU Error / GPU Overheating

Feb 08, 2010 | Microsoft Xbox Console

1 Answer

Cannot get a connection from wireless internet to game-


E71: possibly a dashboard update error, Check below in the "Console Reset Codes" for instructions. If that does not work there is no other solution and the console must be sent back to MS for repair.
:
The specific type of hardware failure can be determined by a "hidden" error code
Turn the xbox 360 on, and wait till the 3 red lights are flashing.
Press and hold the sync up button (the small white one), while holding that button press the eject button.
The LEDs will now blink the first number in the code (as described below).
Release the eject button and press it again.
The LEDs will now blink the second number of the code.
Release the eject button and press it again.
The LEDs will now blink the third number of the code.
Release the eject button and press it again.
The LEDs will now blink the forth number of the code.
Release the eject button and press it again.
The LEDs will go back to the 3 red flashing lights.
You should be able to determine the difference between the 3 flashing lights and the error code lights by the rate in which they flash.

Dec 04, 2009 | Microsoft Xbox 360 Console

1 Answer

one flashing red light on xbox360 ( not red ring)


The specific type of hardware failure can be determined by a "hidden" error code
Turn the xbox 360 on, and wait till the 3 red lights are flashing.
Press and hold the sync up button (the small white one), while holding that button press the eject button.
The LEDs will now blink the first number in the code (as described below).
Release the eject button and press it again.
The LEDs will now blink the second number of the code.
Release the eject button and press it again.
The LEDs will now blink the third number of the code.
Release the eject button and press it again.
The LEDs will now blink the forth number of the code.
Release the eject button and press it again.
The LEDs will go back to the 3 red flashing lights.
You should be able to determine the difference between the 3 flashing lights and the error code lights by the rate in which they flash.
Here is how you interpret the LEDs to get the code number:
All four lights flashing - 0
One light flashing - 1
Two Lights flashing - 2
Three lights flashing - 3

Once you get this code, go to: http://forums.xbox-scene.com/index.php?showtopic=484726
To get the reason for the code.

Sep 15, 2009 | Microsoft Xbox 360 Console

2 Answers

my xbox 360


Call Microsoft and send it back or go to www.llama.com to get the parts and instructions to fix it yourself.

Aug 22, 2008 | Microsoft Xbox 360 Console

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