Tip & How-To about Office Equipment & Supplies
If you are using a Xerox printer, you might have faced a system error problem, similar to "System error 09.038.46:113334" or something within that line.
I faced a similar error message like this a few months ago and i solved it using the following steps.
The ink count sensor flags were stuck.
Verify that the ink is correct and genuine and then reset the system and error message by performing the following steps:
1- Turn on the printer
2- Wait for the xerox logo to begin moving across the display
3- Before the logo is centered on the display (stops moving) press and hold the "back" and "help" buttons on the control panel.
4- Hold both buttons until the display reads "beginning service mode initialization".Release the buttons and the printer reboots into service mode with the "Service Diagnostics" menu displayed
5- Then scroll until you find function menu then click "OK"
6- Scroll until you find "Clear ISC" fault and press "OK"
7- Click back several times and then reboot the machine.
If you follow these exact steps your problem should be solved.
Thank you for using Fixya,
Posted by Kenneth... on
Mar 22, 2011 | Office Equipment & Supplies
May 27, 2009 | Xerox WorkCentre C2424/YDP All-In-One...
187 people viewed this tip
Usually answered in minutes!