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How to resolve Communication Failures with Dell printers

Those who use Dell printers are not unaware to Communication Failure issues with Dell printers. This article help you with just the same.
The problem could be because of ONE out of FIVE problems listed below. Try the steps recommended and it should fix the problem.

  • Cable Issue: It could be a possible issue with the cable. Try replacing the USB cable.
  • Drivers Issue: Try uninstalling the printer drivers using the utility http://ftp.us.dell.com/printer/R166248.zip. Be sure to disconnect the printer from the computer before proceeding with the un-installation. Then download the Printer drivers from the Dell support website. Use the link: http://support.dell.com/support/downloads/driverslist.aspx. Select your printer model or enter your printer Service Tag and save the drivers for your corresponding Operating System. Next, install them on your machine and follow the onscreen instructions while installation. Also, DO NOT forget to update your computer's chipset drivers before this. This ensures that the USB drivers for your motherboard are updated too. If you fail to update the chipset drivers, you may have to flash your system BIOS to the latest version available.
  • UAC issue: If you are using Windows Vista or Windows 7, a feature called User Access Control (UAC) would block the printer communication. Disable it, and it should work. Use the linkhttp://www.petri.co.il/disable_uac_in_windows_vista.htm for tips on how to disable UAC.
  • Print Spooler Service Error: Either the service is stopped or not started correctly. Try restarting the printer spooler services on your computer. For tips on how to restart the Print Spooler service, use the link: http://www.ehow.com/how_2319117_restart-print-spooler-xp.html
  • Firewall Issue: Maybe your firewall is blocking the connection to your printer. Try allowing access to all applications related to Dell or printer or communication systems under Program Permissions in your Firewall program.

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- Communication Failure When Trying to Scan, Print, or Perform a Smart Solution Function; Firewall Possibly Blocking a Process and Preventing Communication
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Place your printer where it receives excellent wireless signal quality and away from other electronic devices which can cause wireless interferences (e.g. cordless phones, microwave ovens, baby monitors, garage door openers, and other wireless electronics).

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